在家工作将继续存在：呼吁在大流行后的工作政策中保持灵活性
Work-From-Home is Here to Stay: Call for Flexibility in Post-Pandemic Work Policies
摘要：
2020年初，新型冠状病毒疫情迫使全球科技公司的员工突然从办公室工作转变为在家工作。在主要在家工作的两年里，员工和管理人员都对疫情后的工作生活形成了期望。许多公司目前正在尝试新的工作政策，以平衡员工和管理者的期望，以适应未来的工作地点、时间和方式。在本文中，我们收集了来自12个国家的17家公司及其网站的经验。我们分享企业对员工在家工作偏好的调查结果，并分析新的工作政策。我们的成果有三个方面。首先，通过新的工作政策，所有公司都在工作时间和工作地点方面正式给予员工更多的灵活性。第二，公司愿意给员工多大的灵活性，这方面存在很大差异。这种差异与行业类型、公司规模和公司文化有关。第三，我们记录了员工和管理者之间心理契约的变化，在家工作的选择从管理者可以选择给予少数人的独家福利转变为所有员工都认为他们有权享有的核心特权。最后，有迹象表明，随着公司了解并征求有关所选战略效率的反馈意见，我们可能会看到工作政策的进一步发展和变化，涉及他们在任何时候和任何地方给予多少灵活性。通过这些发现，该论文为越来越多的关于科技公司在大流行中出现的新趋势的文献做出了贡献，并阐明了未来的实际影响。
英文摘要：
In early 2020, the Covid-19 pandemic forced employees in tech companies worldwide to abruptly transition from working in offices to working from their homes. During two years of predominantly working from home, employees and managers alike formed expectations about what post-pandemic working life should look like. Many companies are currently experimenting with new work policies that balance both employee- and manager expectations to where, when and how work should be done in the future. In this article, we gather experiences from 17 companies and their sites, covering 12 countries. We share the results of corporate surveys of employee preferences for working from home and analyse new work policies. Our results are threefold. First, through the new work policies all companies are formally giving more flexibility to the employees with regards to working time and work location. Second, there is a great variation in how much flexibility the companies are willing to yield to the employees. The variation is related both to industry type, size of the companies, and company culture. Third, we document a change in the psychological contract between employees and managers, where the option of working from home is converted from an exclusive perk that managers could choose to give to the few, to a core privilege that all employees feel they are entitled to. Finally, there are indications that as the companies learn and solicit feedback regarding the efficiency of the chosen strategies, we might see further developments and changes of the work policies with respect to how much flexibility to work whenever and from anywhere they grant. Through these findings, the paper contributes to a growing literature about the new trends emerging from the pandemic in tech companies and spells out practical implications onwards.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
