影响视频会议和变焦疲劳的技术因素
Technological Factors Influencing Videoconferencing and Zoom Fatigue
摘要:
本文提出了一种概念性的多维方法来理解被认为甚至已经被证明有助于产生变焦疲劳(ZF)或更普遍的视频会议疲劳(VCF)的技术因素。随着新冠肺炎疫情的到来,VC服务的使用量急剧增加,导致越来越多关于ZF或VCF现象的报道。这篇论文的动机是,一些媒体最初开始讨论什么是变焦疲劳以及如何避免变焦疲劳,以及一些讨论这一主题的科学论文,其中包含的假设是假设性的,没有足够的科学证据支持。这些工作大多是承认缺乏证据,并部分建议未来的研究方向。本文旨在深化对风险投资技术相关文献的调查,并在可能的情况下提供更多现有证据,同时回顾一些已经提供的支持或证据,以支持某些因果假设。本文提出的技术因素维度及其确定的子维度嵌入在一个更全面的四维概念因素模型中,描述了ZF或VCF的原因。描述这一整体概念模型的论文是由同一组作者撰写的,目前正在为开放获取期刊出版物进行修订。本文扩展了整体模型文件中提供的技术因素维度描述,并提供了更详细的分析和概念,与VC技术如何影响用户的感知,认知负荷,互动和沟通,可能导致压力,疲惫和疲劳。该文件目前是一份活的文件,将在支持或反对某些技术因素影响的证据方面进一步扩充。
英文摘要:
The paper presents a conceptual, multidimensional approach to understand the technological factors that are assumed to or even have been proven to contribute to what has been coined as Zoom Fatigue (ZF) or more generally Videoconferencing Fatigue (VCF). With the advent of the Covid-19 pandemic, the usage of VC services has drastically increased, leading to more and more reports about the ZF or VCF phenomenon. The paper is motivated by the fact that some of the media outlets initially starting the debate on what Zoom fatigue is and how it can be avoided, as well as some of the scientific papers addressing the topic, contain assumptions that are rather hypothetical and insufficiently underpinned by scientific evidence. Most of these works are acknowledge the lacking evidence and partly suggest directions for future research. This paper intends to deepen the survey of VC-technology-related literature and to provide more existing evidence, where possible, while reviewing some of the already provided support or evidence for certain causal hypotheses. The technological factors dimension and its identified sub-dimensions presented in this paper are embedded within a more holistic four-dimensional conceptual factors model describing the causes for ZF or VCF. The paper describing this overall conceptual model is written by the same group of authors and currently under revision for an Open Access Journal publication. The present paper expands on the technological factors dimension descriptions provided in the overall model paper and provides more detailed analyzes and concepts associated with how VC technology may affect users' perception, cognitive load, interaction and communication, possibly leading to stress, exhaustion and fatigue. The paper currently is a living document which will be expanded further with regard to the evidence for or against the impact of certain technological factors.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。