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arXiv 2201.10289cs.CYcs.HC
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课堂上的聊天机器人和消息传递平台:从教师的角度进行分析

Chatbots and messaging platforms in the classroom: an analysis from the teacher's perspective

J. J. Merelo, P. A. Castillo, Antonio M. Mora, Francisco Barranco, Noorhan Abbas, Alberto Guillen, Olia Tsivitanidou

摘要:

在高等教育中引入新技术,如消息平台以及与之相关的聊天机器人,正在迅速增长。本介绍需要认真考虑采用这些工具的潜在机会和/或挑战。因此,深入研究教师在这方面的经验,可以找出促进学生学习和进步的有效方法。在这篇文章中,我们调查了西班牙(主要)和西班牙语国家的高等教育教师的意见。这些调查的重点是收集教师对在课堂上引入消息平台和聊天机器人的意见的反馈,了解他们的需求,并收集有关这些工具有价值的各种教育用例的信息。此外,教师对使用这些工具的意见如何以及何时会因性别、经验和专业化学科而异,本文对此进行了分析。这项研究的主要发现强调了可以促进高等教育机构采用消息传递平台和聊天机器人以实现预期学习成果的因素。

英文摘要:

Introducing new technologies such as messaging platforms, and the chatbots attached to them, in higher education, is rapidly growing. This introduction entails a careful consideration of the potential opportunities and/or challenges of adopting these tools. Hence, a thorough examination of the teachers' experiences in this discipline can shed light on the effective ways of enhancing students' learning and boosting their progress. In this contribution, we have surveyed the opinions of tertiary education teachers based in Spain (mainly) and Spanish-speaking countries. The focus of these surveys is to collect teachers' feedback about their opinions regarding the introduction of the messaging platforms and chatbots in their classes, understand their needs and to gather information about the various educational use cases where these tools are valuable. In addition, an analysis of how and when teachers' opinions towards the use of these tools can vary across gender, experience, and their discipline of specialisation is presented. The key findings of this study highlight the factors that can contribute to the advancement of the adoption of messaging platforms and chatbots in higher education institutions to achieve the desired learning outcomes.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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