The huge popularity of social media platforms like Twitter attracts a large fraction of users to share real-time information and short situational messages during disasters. A summary of these tweets is required by the government organizations, agencies, and volunteers for efficient and quick disaster response. However, the huge influx of tweets makes it difficult to manually get a precise overview of ongoing events. To handle this challenge, several tweet summarization approaches have been proposed. In most of the existing literature, tweet summarization is broken into a two-step process where in the first step, it categorizes tweets, and in the second step, it chooses representative tweets from each category. There are both supervised as well as unsupervised approaches found in literature to solve the problem of first step. Supervised approaches requires huge amount of labelled data which incurs cost as well as time. On the other hand, unsupervised approaches could not clusters tweet properly due to the overlapping keywords, vocabulary size, lack of understanding of semantic meaning etc. While, for the second step of summarization, existing approaches applied different ranking methods where those ranking methods are very generic which fail to compute proper importance of a tweet respect to a disaster. Both the problems can be handled far better with proper domain knowledge. In this paper, we exploited already existing domain knowledge by the means of ontology in both the steps and proposed a novel disaster summarization method OntoDSumm. We evaluate this proposed method with 4 state-of-the-art methods using 10 disaster datasets. Evaluation results reveal that OntoDSumm outperforms existing methods by approximately 2-66% in terms of ROUGE-1 F1 score.
The huge amount of information shared in Twitter during disaster events are utilized by government agencies and humanitarian organizations to ensure quick crisis response and provide situational updates. However, the huge number of tweets posted makes manual identification of the relevant tweets impossible. To address the information overload, there is a need to automatically generate summary of all the tweets which can highlight the important aspects of the disaster. In this paper, we propose an entropy and diversity based summarizer, termed as EnDSUM, specifically for disaster tweet summariz…
The first objective towards the effective use of microblogging services such as Twitter for situational awareness during the emerging disasters is discovery of the disaster-related postings. Given the wide range of possible disasters, using a pre-selected set of disaster-related keywords for the discovery is suboptimal. An alternative that we focus on in this work is to train a classifier using a small set of labeled postings that are becoming available as a disaster is emerging. Our hypothesis is that utilizing large quantities of historical microblogs could improve the quality of classificat…
The importance of social media is again exposed in the recent tragedy of the 2023 Turkey and Syria earthquake. Many victims who were trapped under the rubble called for help by posting messages in Twitter. We present an interactive tool to provide situational awareness for missing and trapped people, and disaster relief for rescue and donation efforts. The system (i) collects tweets, (ii) classifies the ones calling for help, (iii) extracts important entity tags, and (iv) visualizes them in an interactive map screen. Our initial experiments show that the performance in terms of the F1 score is…
During a disaster event, two types of information that are especially useful for coordinating relief operations are needs and availabilities of resources (e.g., food, water, medicines) in the affected region. Information posted on microblogging sites is increasingly being used for assisting post-disaster relief operations. In this context, two practical challenges are (i)~to identify tweets that inform about resource needs and availabilities (termed as need-tweets and availability-tweets respectively), and (ii)~to automatically match needs with appropriate availabilities. While several works h…
During recent years the online social networks (in particular Twitter) have become an important alternative information channel to traditional media during natural disasters, but the amount and diversity of messages poses the challenge of information overload to end users. The goal of our research is to develop an automatic classifier of tweets to feed a mobile application that reduces the difficulties that citizens face to get relevant information during natural disasters. In this paper, we present in detail the process to build a classifier that filters tweets relevant and non-relevant to an…
Missouri University of Science and Technology（密苏里科技大学）
It is a challenging and complex task to acquire information from different regions of a disaster-affected area in a timely fashion. The extensive spread and reach of social media and networks allow people to share information in real-time. However, the processing of social media data and gathering of valuable information require a series of operations such as (1) processing each specific tweet for a text classification, (2) possible location determination of people needing help based on tweets, and (3) priority calculations of rescue tasks based on the classification of tweets. These are three…
University Politehnica of Bucharest（布加勒斯特理工大学）；Fraunhofer Institute for Open Communication Systems（弗劳恩霍夫开放通信系统研究所）
Real-time social media data can provide useful information on evolving hazards. Alongside traditional methods of disaster detection, the integration of social media data can considerably enhance disaster management. In this paper, we investigate the problem of detecting geolocation-content communities on Twitter and propose a novel distributed system that provides in near real-time information on hazard-related events and their evolution. We show that content-based community analysis leads to better and faster dissemination of reports on hazards. Our distributed disaster reporting system analy…
University of Houston（休斯顿大学）；University of Tehran（德黑兰大学）；Institute for Research in Fundamental Sciences (IPM)（基础科学研究所（IPM））
In a disaster situation, first responders need to quickly acquire situational awareness and prioritize response based on the need, resources available and impact. Can they do this based on digital media such as Twitter alone, or newswire alone, or some combination of the two? We examine this question in the context of the 2015 Nepal Earthquakes. Because newswire articles are longer, effective summaries can be helpful in saving time yet giving key content. We evaluate the effectiveness of several unsupervised summarization techniques in capturing key content. We propose a method to link tweets …
Social media sources can provide crucial information in crisis situations, but discovering relevant messages is not trivial. Methods have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g. floods). Event-specific models could implement a more focused search area, but collecting data and training new models for a crisis that is already in progress is costly and may take too much time for a prompt response. As a compromise, manually collecting a small amount of example messages is feasible. Few-shot models can generalize to unseen classes with …
University of North Carolina - Greensboro（北卡罗来纳大学格林斯伯勒分校）；The Pennsylvania State University（宾夕法尼亚州立大学）；Mississippi State University（密西西比州立大学）
Streaming social media provides a real-time glimpse of extreme weather impacts. However, the volume of streaming data makes mining information a challenge for emergency managers, policy makers, and disciplinary scientists. Here we explore the effectiveness of data learned approaches to mine and filter information from streaming social media data from Hurricane Irma's landfall in Florida, USA. We use 54,383 Twitter messages (out of 784K geolocated messages) from 16,598 users from Sept. 10 - 12, 2017 to develop 4 independent models to filter data for relevance: 1) a geospatial model based on for…
Peatland fires and haze events are disasters with national, regional and international implications. The phenomena lead to direct damage to local assets, as well as broader economic and environmental losses. Satellite imagery is still the main and often the only available source of information for disaster management. In this article, we test the potential of social media to assist disaster management. To this end, we compare insights from two datasets: fire hotspots detected via NASA satellite imagery and almost all GPS-stamped tweets from Sumatra Island, Indonesia, posted during 2014. Sumatr…
Social media platforms provide continuous access to user generated content that enables real-time monitoring of user behavior and of events. The geographical dimension of such user behavior and events has recently caught a lot of attention in several domains: mobility, humanitarian, or infrastructural. While resolving the location of a user can be straightforward, depending on the affordances of their device and/or of the application they are using, in most cases, locating a user demands a larger effort, such as exploiting textual features. On Twitter for instance, only 2% of all tweets are ge…
Online social microblogging platforms including Twitter are increasingly used for aiding relief operations during disaster events. During most of the calamities that can be natural disasters or even armed attacks, non-governmental organizations look for critical information about resources to support effected people. Despite the recent advancement of natural language processing with deep neural networks, retrieval and ranking of short text becomes a challenging task because a lot of conversational and sympathy content merged with the critical information. In this paper, we address the problem …
Qatar Computing Research Institute, HBKU（卡塔尔计算研究所，哈马德·本·哈利法大学）
Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use in any application. Therefore, it is important to filter, categorize, and concisely summarize the available content to facilitate effective consumption and decision-making. To address such issues automatic classification systems have been developed using supervised modeling approaches, thanks to the earlier efforts on creating labeled datasets. However, exis…
Dataminr Inc.（Dataminr公司）；Virginia Tech（弗吉尼亚理工大学）；University of South Carolina（南卡罗来纳大学）
Social media plays a major role during and after major natural disasters (e.g., hurricanes, large-scale fires, etc.), as people ``on the ground'' post useful information on what is actually happening. Given the large amounts of posts, a major challenge is identifying the information that is useful and actionable. Emergency responders are largely interested in finding out what events are taking place so they can properly plan and deploy resources. In this paper we address the problem of automatically identifying important sub-events (within a large-scale emergency ``event'', such as a hurricane…
While Twitter provides an unprecedented opportunity to learn about breaking news and current events as they happen, it often produces skepticism among users as not all the information is accurate but also hoaxes are sometimes spread. While avoiding the diffusion of hoaxes is a major concern during fast-paced events such as natural disasters, the study of how users trust and verify information from tweets in these contexts has received little attention so far. We survey users on credibility perceptions regarding witness pictures posted on Twitter related to Hurricane Sandy. By examining credibi…
Twitter and, in general, social media has become an indispensable communication channel in times of emergency. The ubiquitousness of smartphone gadgets enables people to declare an emergency observed in real-time. As a result, more agencies are interested in programmatically monitoring Twitter (disaster relief organizations and news agencies). Therefore, recognizing the informativeness of a Tweet can help filter noise from the large volumes of Tweets. In this paper, we present our submission for WNUT-2020 Task 2: Identification of informative COVID-19 English Tweets. Our most successful model …
Indian Institute of Technology, Kharagpur（印度理工学院克勒格布尔分校）
Twitter has acted as an important source of information during disasters and pandemic, especially during the times of COVID-19. In this paper, we describe our system entry for WNUT 2020 Shared Task-3. The task was aimed at automating the extraction of a variety of COVID-19 related events from Twitter, such as individuals who recently contracted the virus, someone with symptoms who were denied testing and believed remedies against the infection. The system consists of separate multi-task models for slot-filling subtasks and sentence-classification subtasks while leveraging the useful sentence-l…
Events detected from social media streams often include early signs of accidents, crimes or disasters. Therefore, they can be used by related parties for timely and efficient response. Although significant progress has been made on event detection from tweet streams, most existing methods have not considered the posted images in tweets, which provide richer information than the text, and potentially can be a reliable indicator of whether an event occurs or not. In this paper, we design an event detection algorithm that combines textual, statistical and image information, following an unsupervi…
Natural hazards are becoming increasingly expensive as climate change and development are exposing communities to greater risks. Preparation and recovery are critical for climate change resilience, and social media are being used more and more to communicate before, during, and after disasters. While there is a growing body of research aimed at understanding how people use social media surrounding disaster events, most existing work has focused on a single disaster case study. In the present study, we analyze five of the costliest disasters in the last decade in the United States (Hurricanes I…
Social media such as Facebook and Twitter have proven to be a useful resource to understand public opinion towards real world events. In this paper, we investigate over 1.5 million Twitter messages (tweets) for the period 9th March 2011 to 31st May 2011 in order to track awareness and anxiety levels in the Tokyo metropolitan district to the 2011 Tohoku Earthquake and subsequent tsunami and nuclear emergencies. These three events were tracked using both English and Japanese tweets. Preliminary results indicated: 1) close correspondence between Twitter data and earthquake events, 2) strong corre…
Indian Institute of Information Technology Raichur（印度信息技术学院赖布尔分校）；National Institute of Technology, Rourkela（鲁尔克拉国家理工学院）；Space Research Institute, Austrian Academy of Sciences（奥地利科学院空间研究所）；Nikhef（荷兰国家亚原子物理研究所）
During the onset of a disaster event, filtering relevant information from the social web data is challenging due to its sparse availability and practical limitations in labeling datasets of an ongoing crisis. In this paper, we hypothesize that unsupervised domain adaptation through multi-task learning can be a useful framework to leverage data from past crisis events for training efficient information filtering models during the sudden onset of a new crisis. We present a novel method to classify relevant tweets during an ongoing crisis without seeing any new examples, using the publicly availa…
