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arXiv 2201.05980cs.HC
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以用户为中心的设计(VIII):智能社会技术系统的新框架及未来人因研究的展望

User-Centered Design (VIII): A New Framework of Intelligent Sociotechnical Systems and Prospects for Future Human Factors Research

Wei Xu

摘要:

传统的社会技术系统(STS)理论得到了广泛的应用,但随着智能时代的到来,STS环境出现了许多新的特点,导致了传统STS理论的局限性。基于“以用户为中心的设计”思想,提出了智能社会技术系统(iSTS)的新框架,概括了iSTS的新特征及其对智能系统发展的启示。iSTS的未来研究需要包括人因工程在内的多学科合作,本文最后从人因工程方法论和方法论两个方面提出了建议。

英文摘要:

Traditional sociotechnical systems (STS) theory has been widely used, but there are many new characteristics in the STS environment as we enter the intelligence era, resulting in the limitations of traditional STS. Based on the "user-centered design" philosophy, this paper proposes a new framework of intelligent sociotechnical systems (iSTS) and outlines the new characteristics of iSTS as well as its implications for the development of intelligent systems. Future research of iSTS requires interdisciplinary collaboration, including human factors engineering, this paper finally proposes suggestions from two aspects of human factors engineering methodology and approaches.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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