在社交距离中弥合社交距离：探索视频会议中的社交谈话和远程协作
Bridging Social Distance During Social Distancing: Exploring Social Talk and Remote Collegiality in Video Conferencing
摘要：
视频会议系统长期以来一直促进远程团队之间与工作相关的对话。然而，COVID-19疫情导致的社交距离迫使同事使用视频会议平台以额外满足社交需求。社交谈话或非正式谈话是一种重要的工作场所实践，用于在同事之间的日常互动中建立和保持联系。目前，人们对视频会议如何促进同事之间的多方社交互动的理解有限。在我们的论文中，我们通过半结构化访谈研究了COVID-19大流行期间远程同事的社交谈话实践。我们在采访中发现了三个关键主题，讨论1）使用视频会议与同事进行社交对话所带来的不断变化的目的和机会，2）现有关系的性质和同事的地位如何影响社交对话，以及3）使用视频会议进行社交对话时，围绕礼貌和礼仪的挑战和不断变化的对话规范。我们讨论了这些结果的影响，视频会议工具的同事之间的远程社交谈话和大纲的设计和最佳实践考虑多方视频会议在工作场所的社交谈话。
英文摘要：
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use video conferencing platforms to additionally fulfil social needs. Social talk, or informal talk, is an important workplace practice that is used to build and maintain bonds in everyday interactions among colleagues. Currently, there is a limited understanding of how video conferencing facilitates multiparty social interactions among colleagues. In our paper, we examine social talk practices during the COVID-19 pandemic among remote colleagues through semi-structured interviews. We uncovered three key themes in our interviews, discussing 1) the changing purposes and opportunities afforded by using video conferencing for social talk with colleagues, 2) how the nature of existing relationships and status of colleagues influences social conversations and 3) the challenges and changing conversational norms around politeness and etiquette when using video conferencing to hold social conversations. We discuss these results in relation to the impact that video conferencing tools have on remote social talk between colleagues and outline design and best practice considerations for multiparty videoconferencing social talk in the workplace.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
