保护还是惩罚？将家长控制应用程序的设计空间与对它们的看法联系起来，以支持父母的在线安全
Protection or punishment? relating the design space of parental control apps and perceptions about them to support parenting for online safety
摘要：
家长控制应用程序是允许家长监控和限制孩子在线活动的移动应用程序，越来越多的家长将其作为保护孩子在线安全的一种手段。然而，目前尚不清楚这些应用程序是否总是有益或有效的，例如，过度使用限制和监视已被发现破坏亲子关系和儿童的自主感。在这项工作中，我们调查这一差距，问具体：如何可能儿童和父母的看法是如何设计的父母控制功能？为了调查这个问题，我们对58个旨在促进儿童在线安全的顶级Android家长控制应用程序进行了分析，发现了关键限制和监控功能实现方式的三个主要变化轴：粒度，反馈/透明度和亲子通信支持。为了将这些轴与感知的好处和问题联系起来，我们分析了3264个应用程序评论，以确定上述每个轴的各个方面的参考，以了解儿童和家长对这些维度与他们使用这些应用程序的体验如何相关的看法。我们的研究结果导致1）理解父母控制应用程序如何沿着三个变化轴以不同的方式实现其功能，2）分析这种变化影响儿童和父母对这些应用程序的有用性或有效性的看法的方式，最后，3）通过将我们的研究结果与现有的数字育儿理论相结合，确定未来应用程序的设计建议和机会。
英文摘要：
Parental control apps, which are mobile apps that allow parents to monitor and restrict their children's activities online, are becoming increasingly adopted by parents as a means of safeguarding their children's online safety. However, it is not clear whether these apps are always beneficial or effective in what they aim to do; for instance, the overuse of restriction and surveillance has been found to undermine parent-child relationship and children's sense of autonomy. In this work, we investigate this gap, asking specifically: how might children's and parents' perceptions be related to how parental control features were designed? To investigate this question, we conducted an analysis of 58 top Android parental control apps designed for the purpose of promoting children's online safety, finding three major axes of variation in how key restriction and monitoring features were realised: granularity, feedback/transparency, and parent-child communications support. To relate these axes to perceived benefits and problems, we then analysed 3264 app reviews to identify references to aspects of the each of the axes above, to understand children's and parents' views of how such dimensions related to their experiences with these apps. Our findings led towards 1) an understanding of how parental control apps realise their functionalities differently along three axes of variation, 2) an analysis of exactly the ways that such variation influences children's and parents' perceptions, respectively of the usefulness or effectiveness of these apps, and finally 3) an identification of design recommendations and opportunities for future apps by contextualising our findings within existing digital parenting theories.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
