We introduce a Recursive INsertion-based Encoder (RINE), a novel approach for semantic parsing in task-oriented dialog. Our model consists of an encoder network that incrementally builds the semantic parse tree by predicting the non-terminal label and its positions in the linearized tree. At the generation time, the model constructs the semantic parse tree by recursively inserting the predicted non-terminal labels at the predicted positions until termination. RINE achieves state-of-the-art exact match accuracy on low- and high-resource versions of the conversational semantic parsing benchmark TOP (Gupta et al., 2018; Chen et al., 2020), outperforming strong sequence-to-sequence models and transition-based parsers. We also show that our model design is applicable to nested named entity recognition task, where it performs on par with state-of-the-art approach designed for that task. Finally, we demonstrate that our approach is 2-3.5 times faster than the sequence-to-sequence model at inference time.
Facebook Conversational AI（Facebook 对话人工智能）；Facebook AI Research（Facebook 人工智能研究院）
Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label per token, and thus cannot model complex compositional requests. Alternative semantic parsing systems have represented queries as logical forms, but these are challenging to annotate and parse. We propose a hierarchical annotation scheme for semantic parsing that allows the representation of compositional queries, and can be efficiently and accurately parse…
We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic compositionality, cross-domain knowledge sharing and co-reference. We present TreeDST, a dataset of 27k conversations annotated with tree-structured dialog states and system acts. We describe an encoder-decoder framework for DST with hierarchical representations, which leads to 20% improvement over state-of-the-art DST approaches that operate on a flat meani…
Shanghai Jiao Tong University（上海交通大学）；State Key Lab of Media Convergence Production Technology and Systems（媒体融合生产技术与系统国家重点实验室）
Recently, Text-to-SQL for multi-turn dialogue has attracted great interest. Here, the user input of the current turn is parsed into the corresponding SQL query of the appropriate database, given all previous dialogue history. Current approaches mostly employ end-to-end models and consequently face two challenges. First, dialogue history modeling and Text-to-SQL parsing are implicitly combined, hence it is hard to carry out interpretable analysis and obtain targeted improvement. Second, SQL annotation of multi-turn dialogue is very expensive, leading to training data sparsity. In this paper, we…
Noah’s Ark Lab, Huawei Technologies（华为技术有限公司诺亚方舟实验室）；Shenzhen International Graduate School, Tsinghua University（清华大学深圳国际研究生院）
Recently, semantic parsing using hierarchical representations for dialog systems has captured substantial attention. Task-Oriented Parse (TOP), a tree representation with intents and slots as labels of nested tree nodes, has been proposed for parsing user utterances. Previous TOP parsing methods are limited on tackling unseen dynamic slot values (e.g., new songs and locations added), which is an urgent matter for real dialog systems. To mitigate this issue, we first propose a novel span-splitting representation for span-based parser that outperforms existing methods. Then we present a novel le…
Facebook Conversational AI（Facebook对话式AI）；Stanford University（斯坦福大学）；Facebook AI Research（Facebook人工智能研究）
Semantic parsing using hierarchical representations has recently been proposed for task oriented dialog with promising results [Gupta et al 2018]. In this paper, we present three different improvements to the model: contextualized embeddings, ensembling, and pairwise re-ranking based on a language model. We taxonomize the errors possible for the hierarchical representation, such as wrong top intent, missing spans or split spans, and show that the three approaches correct different kinds of errors. The best model combines the three techniques and gives 6.4% better exact match accuracy than the …
Semantic parsing using sequence-to-sequence models allows parsing of deeper representations compared to traditional word tagging based models. In spite of these advantages, widespread adoption of these models for real-time conversational use cases has been stymied by higher compute requirements and thus higher latency. In this work, we propose a non-autoregressive approach to predict semantic parse trees with an efficient seq2seq model architecture. By combining non-autoregressive prediction with convolutional neural networks, we achieve significant latency gains and parameter size reduction c…
University of Florida（佛罗里达大学）；Amazon Alexa AI（亚马逊Alexa人工智能）
Semantic parsing is one of the key components of natural language understanding systems. A successful parse transforms an input utterance to an action that is easily understood by the system. Many algorithms have been proposed to solve this problem, from conventional rulebased or statistical slot-filling systems to shiftreduce based neural parsers. For complex parsing tasks, the state-of-the-art method is based on autoregressive sequence to sequence models to generate the parse directly. This model is slow at inference time, generating parses in O(n) decoding steps (n is the length of the targ…
Semantic parsing is the task of translating natural language utterances into machine-readable meaning representations. Currently, most semantic parsing methods are not able to utilize contextual information (e.g. dialogue and comments history), which has a great potential to boost semantic parsing performance. To address this issue, context dependent semantic parsing has recently drawn a lot of attention. In this survey, we investigate progress on the methods for the context dependent semantic parsing, together with the current datasets and tasks. We then point out open problems and challenges…
Existing studies on semantic parsing focus primarily on mapping a natural-language utterance to a corresponding logical form in one turn. However, because natural language can contain a great deal of ambiguity and variability, this is a difficult challenge. In this work, we investigate an interactive semantic parsing framework that explains the predicted logical form step by step in natural language and enables the user to make corrections through natural-language feedback for individual steps. We focus on question answering over knowledge bases (KBQA) as an instantiation of our framework, aim…
We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust utterance representation that can be used across domains is necessary to induce users' intentions. To achieve this, we leveraged a multi-domain dialogue dataset to fine-tune the language model and proposed extracting Verb-Object pairs to remove the artifacts of unnecessary information. Furthermore, we devised the method that generates each cluster's name for the ex…
Westlake University（西湖大学）；Westlake Institute for Advanced Study（西湖高等研究院）
The task of semantic parsing is highly useful for dialogue and question answering systems. Many datasets have been proposed to map natural language text into SQL, among which the recent Spider dataset provides cross-domain samples with multiple tables and complex queries. We build a Spider dataset for Chinese, which is currently a low-resource language in this task area. Interesting research questions arise from the uniqueness of the language, which requires word segmentation, and also from the fact that SQL keywords and columns of DB tables are typically written in English. We compare charact…
High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great extent, by a model that only considers the current user utterance, ignoring the dialog history. In this work, we outline a taxonomy of conversational and contextual effects, which we use to examine MultiWOZ, SGD and SMCalFlow, among the most recent and widely used task-oriented dialog datasets. We analyze the datasets in a model-independent fashion and corr…
The Ohio State University（俄亥俄州立大学）；University of Washington（华盛顿大学）；Microsoft Research AI（微软人工智能研究院）；U.S. Army Research Lab（美国陆军研究实验室）
Given a text description, most existing semantic parsers synthesize a program in one shot. However, it is quite challenging to produce a correct program solely based on the description, which in reality is often ambiguous or incomplete. In this paper, we investigate interactive semantic parsing, where the agent can ask the user clarification questions to resolve ambiguities via a multi-turn dialogue, on an important type of programs called "If-Then recipes." We develop a hierarchical reinforcement learning (HRL) based agent that significantly improves the parsing performance with minimal quest…
The structured representation for semantic parsing in task-oriented assistant systems is geared towards simple understanding of one-turn queries. Due to the limitations of the representation, the session-based properties such as co-reference resolution and context carryover are processed downstream in a pipelined system. In this paper, we propose a semantic representation for such task-oriented conversational systems that can represent concepts such as co-reference and context carryover, enabling comprehensive understanding of queries in a session. We release a new session-based, compositional…
Scaling semantic parsing models for task-oriented dialog systems to new languages is often expensive and time-consuming due to the lack of available datasets. Available datasets suffer from several shortcomings: a) they contain few languages b) they contain small amounts of labeled examples per language c) they are based on the simple intent and slot detection paradigm for non-compositional queries. In this paper, we present a new multilingual dataset, called MTOP, comprising of 100k annotated utterances in 6 languages across 11 domains. We use this dataset and other publicly available dataset…
SpeechX Limited（SpeechX有限公司）；The Chinese University of Hong Kong（香港中文大学）；Centre for Perceptual and Interactive Intelligence（感知与交互智能中心）
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to design the intents for a new domain from scratch, which usually requires a lot of manual effort of domain experts. This paper presents an unsupervised two-stage approach to discover intents and generate meaningful intent labels automatically from a collection of unlabeled utterances in a domain. In the first stage, we aim to generate a set of semantically coherent clusters where the utterances within each cluster convey t…
Google Inc（谷歌公司）；University of Rochester（罗切斯特大学）；University of California, Santa Barbara（加州大学圣巴巴拉分校）；Columbia University（哥伦比亚大学）
Research interest in task-oriented dialogs has increased as systems such as Google Assistant, Alexa and Siri have become ubiquitous in everyday life. However, the impact of academic research in this area has been limited by the lack of datasets that realistically capture the wide array of user pain points. To enable research on some of the more challenging aspects of parsing realistic conversations, we introduce PRESTO, a public dataset of over 550K contextual multilingual conversations between humans and virtual assistants. PRESTO contains a diverse array of challenges that occur in real-worl…
State-of-the-art slot filling models for goal-oriented human/machine conversational language understanding systems rely on deep learning methods. While multi-task training of such models alleviates the need for large in-domain annotated datasets, bootstrapping a semantic parsing model for a new domain using only the semantic frame, such as the back-end API or knowledge graph schema, is still one of the holy grail tasks of language understanding for dialogue systems. This paper proposes a deep learning based approach that can utilize only the slot description in context without the need for any…
University of Southern California（南加州大学）；The Hong Kong Polytechnic University（香港理工大学）；Northeastern University（东北大学）
Semantic parsing aims to transform natural language (NL) utterances into formal meaning representations (MRs), whereas an NL generator achieves the reverse: producing a NL description for some given MRs. Despite this intrinsic connection, the two tasks are often studied separately in prior work. In this paper, we model the duality of these two tasks via a joint learning framework, and demonstrate its effectiveness of boosting the performance on both tasks. Concretely, we propose a novel method of dual information maximization (DIM) to regularize the learning process, where DIM empirically maxi…
Dependency parsing of conversational input can play an important role in language understanding for dialog systems by identifying the relationships between entities extracted from user utterances. Additionally, effective dependency parsing can elucidate differences in language structure and usage for discourse analysis of human-human versus human-machine dialogs. However, models trained on datasets based on news articles and web data do not perform well on spoken human-machine dialog, and currently available annotation schemes do not adapt well to dialog data. Therefore, we propose the Spoken …
Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective semantic parser for other languages using machine translation. We propose automatic translation of dialogue datasets with alignment to ensure faithful translation of slot values and eliminate costly human supervision used in previous benchmarks. We also propose a new contextual semantic parsing model, which encodes the formal slots and values, and only the last age…
University of California, Davis（加州大学戴维斯分校）；Google Research（谷歌研究院）
Carefully-designed schemas describing how to collect and annotate dialog corpora are a prerequisite towards building task-oriented dialog systems. In practical applications, manually designing schemas can be error-prone, laborious, iterative, and slow, especially when the schema is complicated. To alleviate this expensive and time consuming process, we propose an unsupervised approach for slot schema induction from unlabeled dialog corpora. Leveraging in-domain language models and unsupervised parsing structures, our data-driven approach extracts candidate slots without constraints, followed b…
We present an empirical study of the applicability of Probabilistic Lexicalized Tree Insertion Grammars (PLTIG), a lexicalized counterpart to Probabilistic Context-Free Grammars (PCFG), to problems in stochastic natural-language processing. Comparing the performance of PLTIGs with non-hierarchical N-gram models and PCFGs, we show that PLTIG combines the best aspects of both, with language modeling capability comparable to N-grams, and improved parsing performance over its non-lexicalized counterpart. Furthermore, training of PLTIGs displays faster convergence than PCFGs.
Spoken language applications in natural dialogue settings place serious requirements on the choice of processing architecture. Especially under adverse phonetic and acoustic conditions parsing procedures have to be developed which do not only analyse the incoming speech in a time-synchroneous and incremental manner, but which are able to schedule their resources according to the varying conditions of the recognition process. Depending on the actual degree of local ambiguity the parser has to select among the available constraints in order to narrow down the search space with as little effort a…
Technische Universität Darmstadt（达姆施塔特工业大学）；University of Bonn（波恩大学）；Zerotha Research（泽罗塔研究院）；Cerence GmbH（赛轮思有限公司）；Osthus GmbH（奥斯图斯有限公司）；Fraunhofer IAIS（弗劳恩霍夫智能分析与信息系统研究所）
Neural semantic parsing approaches have been widely used for Question Answering (QA) systems over knowledge graphs. Such methods provide the flexibility to handle QA datasets with complex queries and a large number of entities. In this work, we propose a novel framework named CARTON, which performs multi-task semantic parsing for handling the problem of conversational question answering over a large-scale knowledge graph. Our framework consists of a stack of pointer networks as an extension of a context transformer model for parsing the input question and the dialog history. The framework gene…
Semantic frame parsing is a crucial component in spoken language understanding (SLU) to build spoken dialog systems. It has two main tasks: intent detection and slot filling. Although state-of-the-art approaches showed good results, they require large annotated training data and long training time. In this paper, we aim to alleviate these drawbacks for semantic frame parsing by utilizing the ubiquitous user information. We design a novel coarse-to-fine deep neural network model to incorporate prior knowledge of user information intermediately to better and quickly train a semantic frame parser…
Task-oriented conversational agents rely on semantic parsers to translate natural language to formal representations. In this paper, we propose the design and rationale of the ThingTalk formal representation, and how the design improves the development of transactional task-oriented agents. ThingTalk is built on four core principles: (1) representing user requests directly as executable statements, covering all the functionality of the agent, (2) representing dialogues formally and succinctly to support accurate contextual semantic parsing, (3) standardizing types and interfaces to maximize re…
Semantic parsing models with applications in task oriented dialog systems require efficient sequence to sequence (seq2seq) architectures to be run on-device. To this end, we propose a projection based encoder-decoder model referred to as pQRNN-MAtt. Studies based on projection methods were restricted to encoder-only models, and we believe this is the first study extending it to seq2seq architectures. The resulting quantized models are less than 3.5MB in size and are well suited for on-device latency critical applications. We show that on MTOP, a challenging multilingual semantic parsing datase…
