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arXiv 2109.00982cs.IRcs.HC
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用户对推荐者的了解如何影响他们的行为?

How does the User's Knowledge of the Recommender Influence their Behavior?

Muheeb Faizan Ghori, Arman Dehpanah, Jonathan Gemmell, Hamed Qahri-Saremi, Bamshad Mobasher

摘要:

推荐系统已经成为现代Web应用程序中无处不在的一部分。他们帮助用户发现新的和相关的项目。今天的用户,通过多年的互动与这些系统已经开发了一个内在的理解如何推荐系统的功能,他们的目标是什么,以及用户可能会如何操纵它们。我们把这种理解称为推荐者理论。在本研究中,我们对40位推荐系统使用者进行了半结构式访谈,以实证的方式探讨影响使用者行为的相关因素。我们的研究结果,基于对收集到的数据进行严格的主题分析,表明用户对推荐系统的行为有一个直观和复杂的理解。我们还发现,用户,根据他们的理解,态度和意图改变他们的互动,唤起所需的推荐行为。最后,我们讨论了这种用户行为对推荐性能的潜在影响。

英文摘要:

Recommender systems have become a ubiquitous part of modern web applications. They help users discover new and relevant items. Today's users, through years of interaction with these systems have developed an inherent understanding of how recommender systems function, what their objectives are, and how the user might manipulate them. We describe this understanding as the Theory of the Recommender. In this study, we conducted semi-structured interviews with forty recommender system users to empirically explore the relevant factors influencing user behavior. Our findings, based on a rigorous thematic analysis of the collected data, suggest that users possess an intuitive and sophisticated understanding of the recommender system's behavior. We also found that users, based upon their understanding, attitude, and intentions change their interactions to evoke desired recommender behavior. Finally, we discuss the potential implications of such user behavior on recommendation performance.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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