竞争性信息中介网络的组织弹性研究--以香港公民社会弹性为例
Organizational Resilience between Competing Networks of Infomediaries: A Case Study in Civil Society Resilience in Hong Kong
摘要：
本研究探讨香港的非政府机构如何可被视为“信息中介人”（UNDP，2003），利用信息及通信技术（ICT），支持不断增长的外来家庭佣工（MDW）群体建立自律。它还承认家政女工有效地利用现有的自我组织社区网络，包括宗教团体和工会。这项研究描绘了非政府组织信息中介目前如何支持MDW社区。它假定，非政府组织是独特的能力，发展信息和通信技术的基础上，当地的法律，心理和文化背景，以提高MDW社区的弹性。研究发现，非政府组织信息中介机构之间技术使用的分散性和非政府组织之间对资金的竞争阻碍了非政府组织信息中介机构支持MDW社区建立持久复原力的能力。这项研究的建议旨在使非政府组织的信息中介工具开发与香港现有的传播生态中的MDW社区更紧密地结合起来。它认为非政府组织作为信息媒介，能够调整和简化基层MDW社会组织、地方社区领导人和影响MDW社区的政府之间的各种联系。这项研究是一个工具，非政府组织的信息中介人了解类型的弹性网络，他们是唯一能够建立与家庭佣工在香港。
英文摘要：
This study explores how non-governmental organizations (NGOs) in Hong Kong can be considered as 'infomediaries' (UNDP, 2003) in their use of information and communication technologies (ICTs) to support resilience-building across a growing population of migrant domestic workers (MDWs). It also acknowledges MDWs effective existing self-organizing community networks, including religious groups and labour unions. This study maps how NGO infomediaries are currently supporting MDW communities. It posits that NGOs are uniquely capable of developing ICTs grounded in local legal, psychological, and cultural contexts to improve MDW community resilience. The study finds that the fragmented nature of technology use between NGO infomediaries and the competition between NGOs for funding hinders NGO infomediaries' ability to support building lasting resilience within the MDW community. Recommendations from this study seek to align NGO infomediary tool development more closely with the MDW community in Hong Kong's existing communicative ecologies. It considers NGOs as infomediaries capable of adapting and streamlining various linkages across grassroots MDW social organizations, local community leaders, and governments that impact the MDW community. This study is a tool for NGO infomediaries to understand the types of resilience networks that they are uniquely capable of building with MDWs in Hong Kong.
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