“走进火中希望你不要抓住”：促进跨党派在线讨论的策略和设计
'Walking Into a Fire Hoping You Don't Catch': Strategies and Designs to Facilitate Cross-Partisan Online Discussions
摘要：
虽然跨党派对话是一个充满活力的民主国家的核心，但这些对话很难进行，特别是在美国，党派仇恨达到了前所未有的水平。这种互动往往演变成辱骂和人身攻击。我们对17名在Reddit上与外党人接触的美国居民进行了定性研究，以了解他们的期望以及他们在这种互动中采取的策略。我们发现，用户对这些对话有多种，有时是相互矛盾的期望，从深思熟虑的讨论到娱乐和玩笑，这增加了找到他们喜欢的对话的挑战。通过经验，用户已经完善了多种策略，以促进良好的跨党派参与。与了解对话者可以帮助管理分歧的离线设置相反，在Reddit上，一些用户希望尽可能少地主动了解他们的非党派对话者，因为担心这些信息可能会影响他们的互动。通过对旨在减少党派敌意的假设功能的设计探索，我们发现用户实际上愿意了解有关其对话者的某些信息，例如他们都参与的非政治性subreddits，并使这些信息对他们的对话者可见。然而，使其他信息可见，例如他们参与的其他子Reddit或他们发布的先前评论，尽管可能人性化，但会引起对隐私和滥用这些信息进行人身攻击的担忧。
英文摘要：
While cross-partisan conversations are central to a vibrant democracy, these are hard conversations to have, especially in the United States amidst unprecedented levels of partisan animosity. Such interactions often devolve into name-calling and personal attacks. We report on a qualitative study of 17 US residents who have engaged with outpartisans on Reddit, to understand their expectations and the strategies they adopt in such interactions. We find that users have multiple, sometimes contradictory expectations of these conversations, ranging from deliberative discussions to entertainment and banter, which adds to the challenge of finding conversations they like. Through experience, users have refined multiple strategies to foster good cross-partisan engagement. Contrary to offline settings where knowing about the interlocutor can help manage disagreements, on Reddit, some users look to actively learn as little as possible about their outpartisan interlocutors for fear that such information may bias their interactions. Through design probes about hypothetical features intended to reduce partisan hostility, we find that users are actually open to knowing certain kinds of information about their interlocutors, such as non-political subreddits that they both participate in, and to having that information made visible to their interlocutors. However, making other information visible, such as the other subreddits that they participate in or previous comments they posted, though potentially humanizing, raises concerns around privacy and misuse of that information for personal attacks.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
