数据分析：使用即时消息服务与离岸供应商沟通
Data Analysis: Communicating with Offshore Vendors using Instant Messaging Services
摘要：
本研究的目的是探讨选择正确的分析程序是否能有效地从大量的信息中得出有意义的正确结论。为此，我设计了一个分析框架来研究有效沟通对IT业务成功的重要性。通过对外包服务提供商和客户之间的聊天对话进行详细分析，本研究发现有证据表明，客户和离岸提供商之间的即时消息环境中使用的语言是高度分散和破碎的，但客户和离岸提供商似乎都没有受到这些异常现象的影响。
英文摘要：
The purpose of this study is to find whether the choice of correct analytic process is effective to derive a meaningful and correct conclusion from the vast amount of information. For this purpose, I designed an analytic framework to investigate the importance of effective communication on the success of IT business. Through an detailed analysis of chat conversations between a outsource service provider and client, this study found evidence to suggest that the language used in instant messaging environments between clients & offshore providers was highly fragmented and broken, but both the client and offshore provider did not seemed to be impacted by these anomalies.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
