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arXiv 2104.07252cs.AIcs.CL

Emotion Dynamics Modeling via BERT

Ping An Life Insurance Company of China, Ltd.(中国平安人寿保险股份有限公司)

Haiqin Yang, Jianping Shen

英文摘要:

Emotion dynamics modeling is a significant task in emotion recognition in conversation. It aims to predict conversational emotions when building empathetic dialogue systems. Existing studies mainly develop models based on Recurrent Neural Networks (RNNs). They cannot benefit from the power of the recently-developed pre-training strategies for better token representation learning in conversations. More seriously, it is hard to distinguish the dependency of interlocutors and the emotional influence among interlocutors by simply assembling the features on top of RNNs. In this paper, we develop a series of BERT-based models to specifically capture the inter-interlocutor and intra-interlocutor dependencies of the conversational emotion dynamics. Concretely, we first substitute BERT for RNNs to enrich the token representations. Then, a Flat-structured BERT (F-BERT) is applied to link up utterances in a conversation directly, and a Hierarchically-structured BERT (H-BERT) is employed to distinguish the interlocutors when linking up utterances. More importantly, a Spatial-Temporal-structured BERT, namely ST-BERT, is proposed to further determine the emotional influence among interlocutors. Finally, we conduct extensive experiments on two popular emotion recognition in conversation benchmark datasets and demonstrate that our proposed models can attain around 5\% and 10\% improvement over the state-of-the-art baselines, respectively.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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