按需移动系统中用户拒绝的动态性研究
On the Dynamism of User Rejections in Mobility-on-Demand Systems
摘要：
移动按需（MoD）系统，特别是叫车系统，近年来有了巨大的增长。这些系统提供以用户为中心的移动服务，其用户期望高水平的便利性。在应用程序请求后等待响应，并在很长一段时间后最终了解到没有车辆可用，这几乎是不可接受的。这项研究调查的用例，用户应该在一定的最大等待时间内提供服务。在对于有吸引力的MoD商业模型合理的某些假设下，可以表明，使用动态状态优化的运营商可以在第一次迭代之后向用户传达拒绝，从而消除这些用户离开系统之前的不必要的等待时间。此外，早期的操作员拒绝减少了后续的客户车辆分配问题的维度，从而节省了计算资源并更快地解决问题。反过来，这允许更短的重新优化周期和更快的响应，即更好的用户体验。
英文摘要：
Mobility-on-demand (MoD) systems, especially ride-hailing systems, have seen tremendous growth in recent years. These systems provide user-centric mobility services, whose users expect a high level of convenience. Waiting for a response after an app request and eventually learning after a long period of time that no vehicle is available is hardly acceptable. This study investigates the use-case where users should be served within a certain maximum waiting time. Under certain assumptions, which are reasonable for an attractive MoD business model, it can be shown that an operator using dynamic state optimization can communicate a rejection to users after the first iteration, thereby eliminating unnecessary waiting time before these users would leave the system. Furthermore, early operator rejections reduce the dimension of subsequent customer-vehicle assignment problems, thereby saving computational resources and solving the problems faster. In turn, this allows shorter re-optimization cycles and once again faster responses, i.e. a better user experience.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
