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arXiv 2103.12706cs.SE
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部分分布BizDevOps团队中拉式请求的实证研究

An Empirical Investigation of Pull Requests in Partially Distributed BizDevOps Teams

V. Stray, N. B. Moe, M. Mikalsen, E. Hagen

摘要:

在全球分布的项目中,虚拟团队通常是部分分散的。一种常见的设置是,来自一家公司的多名成员与位于另一个国家的大型外包供应商合作。此外,流行的BizDevOps概念的引入增加了跨部门合作的必要性,并减少了业务战略和技术开发之间古老的脱节。在部分分布式的BizDevOps团队中建立良好的协作需要广泛的协作和通信技术。如今,一种常见的方法是依靠通过拉取请求和Slack上的频繁通信进行协作。为了调查分布式团队中拉取请求的障碍,我们研究了位于斯堪的纳维亚半岛的一个组织,其中跨职能的BizDevOps团队与印度的非现场团队成员合作。通过进行14次访谈、与团队一起观察23天以及观察37次会议收集了数据。我们发现拉取请求方法在本地工作得很好,但在跨站点工作得不好。我们发现了一些障碍,比如领域复杂性、不同的敏捷流程(时间框与基于流的开发)以及员工流动。使用我们的研究结果的智力资本镜头,我们讨论的障碍和积极和消极的影响,成功的拉请求的方法。

英文摘要:

In globally distributed projects, virtual teams are often partially dispersed. One common setup occurs when several members from one company work with a large outsourcing vendor based in another country. Further, the introduction of the popular BizDevOps concept has increased the necessity to cooperate across departments and reduce the age-old disconnection between the business strategy and technical development. Establishing a good collaboration in partially distributed BizDevOps teams requires extensive collaboration and communication techniques. Nowadays, a common approach is to rely on collaboration through pull requests and frequent communication on Slack. To investigate barriers for pull requests in distributed teams, we examined an organization located in Scandinavia where cross-functional BizDevOps teams collaborated with off-site team members in India. Data were collected by conducting 14 interviews, observing 23 entire days with the team, and observing 37 meetings. We found that the pull-request approach worked very well locally but not across sites. We found barriers such as domain complexity, different agile processes (timeboxed vs. flow-based development), and employee turnover. Using an intellectual capital lens on our findings, we discuss barriers and positive and negative effects on the success of the pull-request approach.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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