Recommender systems are widely applied in digital platforms such as news websites to personalize services based on user preferences. In news websites most of users are anonymous and the only available data is sequences of items in anonymous sessions. Due to this, typical collaborative filtering methods, which are highly applied in many applications, are not effective in news recommendations. In this context, session-based recommenders are able to recommend next items given the sequence of previous items in the active session. Neighborhood-based session-based recommenders has been shown to be highly effective compared to more sophisticated approaches. In this study we propose scenarios to make these session-based recommender systems diversity-aware and to address the filter bubble phenomenon. The filter bubble phenomenon is a common concern in news recommendation systems and it occurs when the system narrows the information and deprives users of diverse information. The results of applying the proposed scenarios show that these diversification scenarios improve the diversity measures in these session-based recommender systems based on four news datasets.
Users prefer diverse recommendations over homogeneous ones. However, most previous work on Sequential Recommenders does not consider diversity, and strives for maximum accuracy, resulting in homogeneous recommendations. In this paper, we consider both accuracy and diversity by presenting an Attribute-aware Diversifying Sequential Recommender (ADSR). Specifically, ADSR utilizes available attribute information when modeling a user's sequential behavior to simultaneously learn the user's most likely item to interact with, and their preference of attributes. Then, ADSR diversifies the recommended …
Different from the traditional recommender system, the session-based recommender system introduces the concept of the session, i.e., a sequence of interactions between a user and multiple items within a period, to preserve the user's recent interest. The existing work on the session-based recommender system mainly relies on mining sequential patterns within individual sessions, which are not expressive enough to capture more complicated dependency relationships among items. In addition, it does not consider the cross-session information due to the anonymity of the session data, where the linka…
Recommender systems (RSs) have been playing an increasingly important role for informed consumption, services, and decision-making in the overloaded information era and digitized economy. In recent years, session-based recommender systems (SBRSs) have emerged as a new paradigm of RSs. Different from other RSs such as content-based RSs and collaborative filtering-based RSs which usually model long-term yet static user preferences, SBRSs aim to capture short-term but dynamic user preferences to provide more timely and accurate recommendations sensitive to the evolution of their session contexts.…
The ACM WSDM WebTour 2021 Challenge organized by Booking.com focuses on applying Session-Aware recommender systems in the travel domain. Given a sequence of travel bookings in a user trip, we look to recommend the user's next destination. To handle the large dimensionality of the output's space, we propose a many-to-many RNN model, predicting the next destination chosen by the user at every sequence step as opposed to only the final one. We show how this is a computationally efficient alternative to doing data augmentation in a many-to-one RNN, where we consider every subsequence of a session …
Capturing users' precise preferences is a fundamental problem in large-scale recommender system. Currently, item-based Collaborative Filtering (CF) methods are common matching approaches in industry. However, they are not effective to model dynamic and evolving preferences of users. In this paper, we propose a new sequential deep matching (SDM) model to capture users' dynamic preferences by combining short-term sessions and long-term behaviors. Compared with existing sequence-aware recommendation methods, we tackle the following two inherent problems in real-world applications: (1) there could…
Pohang University of Science and Technology（浦项科技大学）
Session-based Recommender Systems (SRSs) have been actively developed to recommend the next item of an anonymous short item sequence (i.e., session). Unlike sequence-aware recommender systems where the whole interaction sequence of each user can be used to model both the short-term interest and the general interest of the user, the absence of user-dependent information in SRSs makes it difficult to directly derive the user's general interest from data. Therefore, existing SRSs have focused on how to effectively model the information about short-term interest within the sessions, but they are i…
For present e-commerce platforms, session-based recommender systems are developed to predict users' preference for next-item recommendation. Although a session can usually reflect a user's current preference, a local shift of the user's intention within the session may still exist. Specifically, the interactions that take place in the early positions within a session generally indicate the user's initial intention, while later interactions are more likely to represent the latest intention. Such positional information has been rarely considered in existing methods, which restricts their ability…
Predicting a user's preference in a short anonymous interaction session instead of long-term history is a challenging problem in the real-life session-based recommendation, e.g., e-commerce and media stream. Recent research of the session-based recommender system mainly focuses on sequential patterns by utilizing the attention mechanism, which is straightforward for the session's natural sequence sorted by time. However, the user's preference is much more complicated than a solely consecutive time pattern in the transition of item choices. In this paper, therefore, we study the item transition…
Zhejiang University（浙江大学）；MYbank, Ant Group（蚂蚁集团网商银行）
Recommender systems are fundamental information filtering techniques to recommend content or items that meet users' personalities and potential needs. As a crucial solution to address the difficulty of user identification and unavailability of historical information, session-based recommender systems provide recommendation services that only rely on users' behaviors in the current session. However, most existing studies are not well-designed for modeling heterogeneous user behaviors and capturing the relationships between them in practical scenarios. To fill this gap, in this paper, we propose…
A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very limited and existing solutions are either based on single round adhoc search engine or traditional multi round dialog system. They usually only utilize user inputs in the current session, ignoring users' long term preferences. On the other hand, it is well known that sales conversion rate can be greatly improved based on recommender systems, which learn user pref…
Click-Through Rate (CTR) prediction plays an important role in many industrial applications, such as online advertising and recommender systems. How to capture users' dynamic and evolving interests from their behavior sequences remains a continuous research topic in the CTR prediction. However, most existing studies overlook the intrinsic structure of the sequences: the sequences are composed of sessions, where sessions are user behaviors separated by their occurring time. We observe that user behaviors are highly homogeneous in each session, and heterogeneous cross sessions. Based on this obs…
University of Texas at Austin（得克萨斯大学奥斯汀分校）；Facebook Inc（脸书公司）
Session-based Recurrent Neural Networks (RNNs) are gaining increasing popularity for recommendation task, due to the high autocorrelation of user's behavior on the latest session and the effectiveness of RNN to capture the sequence order information. However, most existing session-based RNN recommender systems still solely focus on the short-term interactions within a single session and completely discard all the other long-term data across different sessions. While traditional Collaborative Filtering (CF) methods have many advanced research works on exploring long-term dependency, which show …
Many recommender systems suffer from popularity bias: popular items are recommended frequently while less popular, niche products, are recommended rarely or not at all. However, recommending the ignored products in the `long tail' is critical for businesses as they are less likely to be discovered. In this paper, we introduce a personalized diversification re-ranking approach to increase the representation of less popular items in recommendations while maintaining acceptable recommendation accuracy. Our approach is a post-processing step that can be applied to the output of any recommender sys…
Recent works in recommendation systems have focused on diversity in recommendations as an important aspect of recommendation quality. In this work we argue that the post-processing algorithms aimed at only improving diversity among recommendations lead to discrimination among the users. We introduce the notion of user fairness which has been overlooked in literature so far and propose measures to quantify it. Our experiments on two diversification algorithms show that an increase in aggregate diversity results in increased disparity among the users.
CI&T；Brazilian Aeronautics Institute of Technology（巴西航空技术学院）；University of Klagenfurt（克拉根福大学）；Instituto Tecnológico de Aeronáutica（航空技术学院）
News recommender systems are designed to surface relevant information for online readers by personalizing their user experiences. A particular problem in that context is that online readers are often anonymous, which means that this personalization can only be based on the last few recorded interactions with the user, a setting named session-based recommendation. Another particularity of the news domain is that constantly fresh articles are published, which should be immediately considered for recommendation. To deal with this item cold-start problem, it is important to consider the actual con…
The changing preferences of users towards items trigger the emergence of session-based recommender systems (SBRSs), which aim to model the dynamic preferences of users for next-item recommendations. However, most of the existing studies on SBRSs are based on long sessions only for recommendations, ignoring short sessions, though short sessions, in fact, account for a large proportion in most of the real-world datasets. As a result, the applicability of existing SBRSs solutions is greatly reduced. In a short session, quite limited contextual information is available, making the next-item recomm…
Streaming session-based recommendation (SSR) is a challenging task that requires the recommender system to do the session-based recommendation (SR) in the streaming scenario. In the real-world applications of e-commerce and social media, a sequence of user-item interactions generated within a certain period are grouped as a session, and these sessions consecutively arrive in the form of streams. Most of the recent SR research has focused on the static setting where the training data is first acquired and then used to train a session-based recommender model. They need several epochs of training…
TRUST: Item-Calibrated Interval Evidence for Temporal Session-Based Recommendation
School of Computer Science, University of Technology Sydney（悉尼科技大学计算机学院）；Faculty of Data Science, City University of Macau（澳门城市大学数据科学学院）；The Education University of Hong Kong（香港教育大学）
In the year 2019, the Recommender Systems Challenge deals with a real-world task from the area of e-tourism for the first time, namely the recommendation of hotels in booking sessions. In this context, this article aims at identifying and investigating what we believe are important domain-specific challenges recommendation systems research in hotel search is facing, from both academic and industry perspectives. We focus on three main challenges, namely dealing with (1) multiple stakeholders and value-awareness in recommendations, (2) sparsity of user data and the extensive cold-start problem, …
Recommender system has become an inseparable part of online shopping and its usability is increasing with the advancement of these e-commerce sites. An effective and efficient recommender system benefits both the seller and the buyer significantly. We considered user activities and product information for the filtering process in our proposed recommender system. Our model has achieved inspiring result (approximately 58% true-positive and 13% false-positive) for the data set provided by RecSys Challenge 2015. This paper aims to describe a statistical model that will help to predict the buying b…
On-device session-based recommendation systems have been achieving increasing attention on account of the low energy/resource consumption and privacy protection while providing promising recommendation performance. To fit the powerful neural session-based recommendation models in resource-constrained mobile devices, tensor-train decomposition and its variants have been widely applied to reduce memory footprint by decomposing the embedding table into smaller tensors, showing great potential in compressing recommendation models. However, these model compression techniques significantly increase …
Norwegian University of Science and Technology（挪威科技大学）；Telenor Research（挪威电信研究院）
In recent years, research has been done on applying Recurrent Neural Networks (RNNs) as recommender systems. Results have been promising, especially in the session-based setting where RNNs have been shown to outperform state-of-the-art models. In many of these experiments, the RNN could potentially improve the recommendations by utilizing information about the user's past sessions, in addition to its own interactions in the current session. A problem for session-based recommendation, is how to produce accurate recommendations at the start of a session, before the system has learned much about …
Personalized recommender systems are confronting great challenges of accuracy, diversification and novelty, especially when the data set is sparse and lacks accessorial information, such as user profiles, item attributes and explicit ratings. Collaborative tags contain rich information about personalized preferences and item contents, and are therefore potential to help in providing better recommendations. In this paper, we propose a recommendation algorithm based on an integrated diffusion on user-item-tag tripartite graphs. We use three benchmark data sets, Del.icio.us, MovieLens and BibSono…
National Institute of Standards and Technology（美国国家标准与技术研究院）；Colorado State University（科罗拉多州立大学）；University of Klagenfurt（克拉根福大学）
Recommender systems help users deal with information overload by providing tailored item suggestions to them. The recommendation of news is often considered to be challenging, since the relevance of an article for a user can depend on a variety of factors, including the user's short-term reading interests, the reader's context, or the recency or popularity of an article. Previous work has shown that the use of Recurrent Neural Networks is promising for the next-in-session prediction task, but has certain limitations when only recorded item click sequences are used as input. In this work, we pr…
The KNN approach, which is widely used in recommender systems because of its efficiency, robustness and interpretability, is proposed for session-based recommendation recently and outperforms recurrent neural network models. It captures the most recent co-occurrence information of items by considering the interaction time. However, it neglects the co-occurrence information of items in the historical behavior which is interacted earlier and cannot discriminate the impact of items and sessions with different popularity. Due to these observations, this paper presents a new contextual KNN approach…
Deep Learning Brazil – Federal University of Goiás（深度学习巴西机构——戈亚斯联邦大学）
Deep learning based methods have been used successfully in recommender system problems. Approaches using recurrent neural networks, transformers, and attention mechanisms are useful to model users' long- and short-term preferences in sequential interactions. To explore different session-based recommendation solutions, Booking.com recently organized the WSDM WebTour 2021 Challenge, which aims to benchmark models to recommend the final city in a trip. This study presents our approach to this challenge. We conducted several experiments to test different state-of-the-art deep learning architecture…
We present CLEAR, a method for learning session-specific causal graphs, in the possible presence of latent confounders, from attention in pre-trained attention-based recommenders. These causal graphs describe user behavior, within the context captured by attention, and can provide a counterfactual explanation for a recommendation. In essence, these causal graphs allow answering "why" questions uniquely for any specific session. Using empirical evaluations we show that, compared to naively using attention weights to explain input-output relations, counterfactual explanations found by CLEAR are …
Most of the existing recommender systems assume that user's visiting history can be constantly recorded. However, in recent online services, the user identification may be usually unknown and only limited online user behaviors can be used. It is of great importance to model the temporal online user behaviors and conduct recommendation for the anonymous users. In this paper, we propose a list-wise deep neural network based architecture to model the limited user behaviors within each session. To train the model efficiently, we first design a session embedding method to pre-train a session repres…
Swiss Federal Institute of Technology Lausanne (EPFL)（洛桑联邦理工学院）
Session-based recommendation has received growing attention recently due to the increasing privacy concern. Despite the recent success of neural session-based recommenders, they are typically developed in an offline manner using a static dataset. However, recommendation requires continual adaptation to take into account new and obsolete items and users, and requires "continual learning" in real-life applications. In this case, the recommender is updated continually and periodically with new data that arrives in each update cycle, and the updated model needs to provide recommendations for user …
Session-based recommender systems aim to improve recommendations in short-term sessions that can be found across many platforms. A critical challenge is to accurately model user intent with only limited evidence in these short sessions. For example, is a flower bouquet being viewed meant as part of a wedding purchase or for home decoration? Such different perspectives greatly impact what should be recommended next. Hence, this paper proposes a novel session-based recommendation system empowered by hypergraph attention networks. Three unique properties of the proposed approach are: (i) it const…
Stanford University（斯坦福大学）；Georgia Institute of Technology（佐治亚理工学院）；Pinterest
Recommender systems that can learn from cross-session data to dynamically predict the next item a user will choose are crucial for online platforms. However, existing approaches often use out-of-the-box sequence models which are limited by speed and memory consumption, are often infeasible for production environments, and usually do not incorporate cross-session information, which is crucial for effective recommendations. Here we propose Hierarchical Temporal Convolutional Networks (HierTCN), a hierarchical deep learning architecture that makes dynamic recommendations based on users' sequentia…
We apply recurrent neural networks (RNN) on a new domain, namely recommender systems. Real-life recommender systems often face the problem of having to base recommendations only on short session-based data (e.g. a small sportsware website) instead of long user histories (as in the case of Netflix). In this situation the frequently praised matrix factorization approaches are not accurate. This problem is usually overcome in practice by resorting to item-to-item recommendations, i.e. recommending similar items. We argue that by modeling the whole session, more accurate recommendations can be pro…
The recommendation system provides users with an appropriate limit of recent online large amounts of information. Session-based recommendation, a sub-area of recommender systems, attempts to recommend items by interpreting sessions that consist of sequences of items. Recently, research to include user information in these sessions is progress. However, it is difficult to generate high-quality user representation that includes session representations generated by user. In this paper, we consider various relationships in graph created by sessions through Heterogeneous attention network. Constrai…
Session-based recommendation (SR) predicts the next items from a sequence of previous items consumed by an anonymous user. Most existing SR models focus only on modeling intra-session characteristics but pay less attention to inter-session relationships of items, which has the potential to improve accuracy. Another critical aspect of recommender systems is computational efficiency and scalability, considering practical feasibility in commercial applications. To account for both accuracy and scalability, we propose a novel session-based recommendation with a random walk, namely S-Walk. Precisel…
Recommender systems (RSs) have emerged as very useful tools to help customers with their decision-making process, find items of their interest, and alleviate the information overload problem. There are two different lines of approaches in RSs: (1) general recommenders with the main goal of discovering long-term users' preferences, and (2) sequential recommenders with the main focus of capturing short-term users' preferences in a session of user-item interaction (here, a session refers to a record of purchasing multiple items in one shopping event). While considering short-term users' preferenc…
École Polytechnique Fédérale de Lausanne (EPFL)（洛桑联邦理工学院）
Increasing concerns with privacy have stimulated interests in Session-based Recommendation (SR) using no personal data other than what is observed in the current browser session. Existing methods are evaluated in static settings which rarely occur in real-world applications. To better address the dynamic nature of SR tasks, we study an incremental SR scenario, where new items and preferences appear continuously. We show that existing neural recommenders can be used in incremental SR scenarios with small incremental updates to alleviate computation overhead and catastrophic forgetting. More imp…
Recommender systems usually face the problem of serving the same recommendations across multiple sessions regardless of whether the user is interested in them or not, thereby reducing their effectiveness. To add freshness to the recommended products, we introduce a feedback loop where the set of recommended products in the current session depend on the user's interaction with the previously recommended sets. We also describe ways of addressing freshness when there is little or even no direct user interaction. We define a metric to quantify freshness by reducing the problem to measuring tempora…
