欧洲机场容量和性能--运输经济、服务质量和可持续性研究
Airport Capacity and Performance in Europe -- A study of transport economics, service quality and sustainability
摘要:
本论文的目的是提出一个概述的运营和财务业绩的机场在欧洲。在基准研究中,从技术和经济角度,根据关键指标对机场进行评估并与其他机场进行比较。人们的兴趣主要在于这样一个问题,即从乘客的角度来看,哪些关键数字可以最好地衡量机场服务质量。
英文摘要:
The purpose of this dissertation is to present an overview of the operational and financial performance of airports in Europe. In benchmarking studies, airports are assessed and compared with other airports based on key indicators from a technical and an economic point of view. The interest lies primarily in the question, which key figures can best measure the perception of quality of service from the point of view of the passenger for the services at an airport.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。