arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2101.08021cs.HC
收藏

越醒目越好:通过显著且简洁的隐私声明提升用户意识

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Nico Ebert, Kurt Alexander Ackermann, Björn Scheppler

AI总结:

本研究通过含2274名参与者的仿真健身应用实验,验证了显著展示的简洁隐私声明可有效提升用户隐私意识,尤其对高风险数据实践场景效果突出,可为隐私透明度建设提供参考。

摘要:

本文探讨了近期提出的应用及网站简洁隐私声明方法在提升用户意识方面是否有效的问题。为在真实场景中评估其有效性,我们在一款虚构但仿真的健身追踪应用中加入了简洁声明,并以可用性反馈为掩护,邀请从在线面板招募的参与者提供应用使用反馈。重要的是,在给出反馈后,研究还要求参与者回忆声明中描述的数据处理实践。实验设置对隐私声明的显著性水平和风险程度进行了变量控制。基于2274名参与者的总样本,研究结果表明,当简洁隐私声明以显著方式展示时,确实是提升用户隐私信息意识的一种有前景的方法,尤其当声明涉及高风险数据处理实践时效果更明显。本研究结果可为监管机构、用户权益倡导者以及重视透明度的企业提供参考,帮助其为不阅读传统隐私政策的普通用户建立或推行更完善的隐私透明度机制。

英文摘要:

This paper addresses the question whether the recently proposed approach of concise privacy notices in apps and on websites is effective in raising user awareness. To assess the effectiveness in a realistic setting, we included concise notices in a fictitious but realistic fitness tracking app and asked participants recruited from an online panel to provide their feedback on the usability of the app as a cover story. Importantly, after giving feedback, users were also asked to recall the data practices described in the notices. The experimental setup included the variation of different levels of saliency and riskiness of the privacy notices. Based on a total sample of 2,274 participants, our findings indicate that concise privacy notices are indeed a promising approach to raise user awareness for privacy information when displayed in a salient way, especially in case the notices describe risky data practices. Our results may be helpful for regulators, user advocates and transparency-oriented companies in creating or enforcing better privacy transparency towards average users that do not read traditional privacy policies.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑