arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2101.04880cs.SEcs.HC
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利用可用性测试框架研究机构知识库网站设计质量

Investigating Quality of Institutional Repository Website Design Using Usability Testing Framework

Aang Subiyakto, Yuliza Rahmi, Nia Kumaladewi, M. Qomarul Huda, Nidaul Hasanati, Tri Haryanto

摘要:

网站设计质量是网站成功的影响因素之一。设计如何帮助用户有效地使用网站,并在使用结束时感到满意。然而,这是一个共同的趋势,网站设计的基础上开发人员的角度和缺乏考虑用户的重要性。因此,根据用户的感知,网站可用性的程度往往较低。本研究旨在了解用户体验使用机构知识库(IR)网站在印度尼西亚的公立大学。本研究以可用性测试框架作为可用性测试方法。大约有12名参与者有意参与他们的关键线人特征。遵循三种经验数据汇集技术(即,问卷调查法、形式实验法、有声思维法),在数据分析阶段采用可用性量表矩阵进行描述性分析,采用定性数据分析(QDA)Miner Lite软件进行内容分析。最后,在研究的最后,提出了一些视觉设计的建议。在案例研究方面,除了对下一次网站开发有实际意义的建议外,研究设计的清晰度也可以帮助学者如何在多技术研究设计中结合多种可用性测试技术。

英文摘要:

Quality of website design is one of the influential factors of website success. How the design helps the users using effectively and efficiently website and satisfied at the end of the use. However, it is a common tendency that websites are designed based on the developer's perspectives and lack considering user importance. Thus, the degree of website usability tends to be low according to user perceptions. This study purposed to understand the user experiences using an institutional repository (IR) website in a public university in Indonesia. The research was performed based on usability testing framework as the usability testing method. About 12 participants were purposely involved concerning their key informant characteristics. Following three empirical data collection techniques (i.e., query technique, formal experiment, and thinking aloud), both descriptive analysis using usability scale matric and content analysis using qualitative data analysis (QDA) Miner Lite software were used in the data analysis stage. Lastly, several visual design recommendations were then proposed at the end of the study. In terms of a case study, besides the practical recommendations which may contextually useful for the next website development; the clarity of the research design may also help scholars how to combine more than one usability testing technique within a multi-technique study design.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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