AI医疗权威：人工智能支持的面向消费者的健康技术研究
The Medical Authority of AI: A Study of AI-enabled Consumer-facing Health Technology
摘要：
最近，面向消费者的健康技术，如基于人工智能（AI）的症状检查器（AISC），在日常医疗实践中如雨后春笋般涌现。AISC向用户征求症状信息，并提供医疗建议和可能的诊断，这是人们通常委托给医生和专家患者等真实权威人士的责任。因此，AISC的出现引出了一个问题，即它们是否以及如何在日常医疗实践中转变医疗权威的概念。为了回答这个问题，我们对30名AISC用户进行了访谈研究。我们发现，用户使用各种因素评估AISC的医疗权威，包括AISC应用程序的自动决策和交互设计模式，与医院等医疗权威机构的关联，以及与其他医疗技术的比较。我们揭示了AISC如何用于医疗保健服务，讨论了人工智能如何改变对医疗权威的传统理解，并得出了设计人工智能医疗技术的影响。
英文摘要：
Recently, consumer-facing health technologies such as Artificial Intelligence (AI)-based symptom checkers (AISCs) have sprung up in everyday healthcare practice. AISCs solicit symptom information from users and provide medical suggestions and possible diagnoses, a responsibility that people usually entrust with real-person authorities such as physicians and expert patients. Thus, the advent of AISCs begs a question of whether and how they transform the notion of medical authority in everyday healthcare practice. To answer this question, we conducted an interview study with thirty AISC users. We found that users assess the medical authority of AISCs using various factors including automated decisions and interaction design patterns of AISC apps, associations with established medical authorities like hospitals, and comparisons with other health technologies. We reveal how AISCs are used in healthcare delivery, discuss how AI transforms conventional understandings of medical authority, and derive implications for designing AI-enabled health technology.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
