We introduce DynaSent ('Dynamic Sentiment'), a new English-language benchmark task for ternary (positive/negative/neutral) sentiment analysis. DynaSent combines naturally occurring sentences with sentences created using the open-source Dynabench Platform, which facilities human-and-model-in-the-loop dataset creation. DynaSent has a total of 121,634 sentences, each validated by five crowdworkers, and its development and test splits are designed to produce chance performance for even the best models we have been able to develop; when future models solve this task, we will use them to create DynaSent version 2, continuing the dynamic evolution of this benchmark. Here, we report on the dataset creation effort, focusing on the steps we took to increase quality and reduce artifacts. We also present evidence that DynaSent's Neutral category is more coherent than the comparable category in other benchmarks, and we motivate training models from scratch for each round over successive fine-tuning.
Carnegie Mellon University（卡内基梅隆大学）；University of California（加利福尼亚大学）
Contrastive learning techniques have been widely used in the field of computer vision as a means of augmenting datasets. In this paper, we extend the use of these contrastive learning embeddings to sentiment analysis tasks and demonstrate that fine-tuning on these embeddings provides an improvement over fine-tuning on BERT-based embeddings to achieve higher benchmarks on the task of sentiment analysis when evaluated on the DynaSent dataset. We also explore how our fine-tuned models perform on cross-domain benchmark datasets. Additionally, we explore upsampling techniques to achieve a more bala…
Language Technologies Research Center（语言技术研究中心）；International Institute of Information Technology, Hyderabad（海得拉巴国际信息技术学院）
The presented work aims at generating a systematically annotated corpus that can support the enhancement of sentiment analysis tasks in Telugu using word-level sentiment annotations. From OntoSenseNet, we extracted 11,000 adjectives, 253 adverbs, 8483 verbs and sentiment annotation is being done by language experts. We discuss the methodology followed for the polarity annotations and validate the developed resource. This work aims at developing a benchmark corpus, as an extension to SentiWordNet, and baseline accuracy for a model where lexeme annotations are applied for sentiment predictions. …
In this study, we test transfer learning approach on Russian sentiment benchmark datasets using additional train sample created with distant supervision technique. We compare several variants of combining additional data with benchmark train samples. The best results were achieved using three-step approach of sequential training on general, thematic and original train samples. For most datasets, the results were improved by more than 3% to the current state-of-the-art methods. The BERT-NLI model treating sentiment classification problem as a natural language inference task reached the human le…
University of Vermont（佛蒙特大学）；The MITRE Corporation（MITRE公司）；University of California, Berkeley（加州大学伯克利分校）
The emergence and global adoption of social media has rendered possible the real-time estimation of population-scale sentiment, bearing profound implications for our understanding of human behavior. Given the growing assortment of sentiment measuring instruments, comparisons between them are evidently required. Here, we perform detailed tests of 6 dictionary-based methods applied to 4 different corpora, and briefly examine a further 20 methods. We show that a dictionary-based method will only perform both reliably and meaningfully if (1) the dictionary covers a sufficiently large enough portio…
State of the art benchmarks for Twitter Sentiment Analysis do not consider the fact that for more than half of the tweets from the public stream a distinct sentiment cannot be chosen. This paper provides a new perspective on Twitter Sentiment Analysis by highlighting the necessity of explicitly incorporating uncertainty. Moreover, a dataset of high quality to evaluate solutions for this new problem is introduced and made publicly available.
Harbin Institute of Technology（哈尔滨工业大学）；Peng Cheng Laboratory（鹏城实验室）；The 30th Research Institute of China Electronics Technology Group Corporation（中国电子科技集团第三十研究所）；Nanyang Technological University（南洋理工大学）
University of Oslo（奥斯陆大学）；University of the Basque Country UPV/EHU（巴斯克大学（UPV/EHU））；National Library of Sweden（瑞典国家图书馆）
This paper demonstrates how a graph-based semantic parser can be applied to the task of structured sentiment analysis, directly predicting sentiment graphs from text. We advance the state of the art on 4 out of 5 standard benchmark sets. We release the source code, models and predictions.
Xiamen University（厦门大学）；The University of Melbourne（墨尔本大学）；IDEA Research（IDEA研究院）；Microsoft Research Asia（微软亚洲研究院）
Most existing pre-trained language representation models (PLMs) are sub-optimal in sentiment analysis tasks, as they capture the sentiment information from word-level while under-considering sentence-level information. In this paper, we propose SentiWSP, a novel Sentiment-aware pre-trained language model with combined Word-level and Sentence-level Pre-training tasks. The word level pre-training task detects replaced sentiment words, via a generator-discriminator framework, to enhance the PLM's knowledge about sentiment words. The sentence level pre-training task further strengthens the discrim…
College of Science and Engineering, HBKU（哈马德·本·哈利法大学科学与工程学院）；Qatar Computing Research Institute, HBKU（哈马德·本·哈利法大学卡塔尔计算研究所）；Information Technology University（信息技术大学）；University of Nebraska（内布拉斯加大学）；University of Engineering and Technology, Peshawar（白沙瓦工程技术大学）；University of Trento（特伦托大学）；Shaheed Benazir Bhutto Women University（贝娜齐尔·布托女子大学）
Contact tracing has been globally adopted in the fight to control the infection rate of COVID-19. Thanks to digital technologies, such as smartphones and wearable devices, contacts of COVID-19 patients can be easily traced and informed about their potential exposure to the virus. To this aim, several interesting mobile applications have been developed. However, there are ever-growing concerns over the working mechanism and performance of these applications. The literature already provides some interesting exploratory studies on the community's response to the applications by analyzing informat…
Indian Institute of Technology Patna（印度理工学院巴特那分校）；Kyoto University（京都大学）
In this paper, we propose a two-layered multi-task attention based neural network that performs sentiment analysis through emotion analysis. The proposed approach is based on Bidirectional Long Short-Term Memory and uses Distributional Thesaurus as a source of external knowledge to improve the sentiment and emotion prediction. The proposed system has two levels of attention to hierarchically build a meaningful representation. We evaluate our system on the benchmark dataset of SemEval 2016 Task 6 and also compare it with the state-of-the-art systems on Stance Sentiment Emotion Corpus. Experimen…
We present a statistical parsing framework for sentence-level sentiment classification in this article. Unlike previous works that employ syntactic parsing results for sentiment analysis, we develop a statistical parser to directly analyze the sentiment structure of a sentence. We show that complicated phenomena in sentiment analysis (e.g., negation, intensification, and contrast) can be handled the same as simple and straightforward sentiment expressions in a unified and probabilistic way. We formulate the sentiment grammar upon Context-Free Grammars (CFGs), and provide a formal description o…
School of Computer Science and Engineering, NTU（南洋理工大学计算机科学与工程学院）；School of Natural Sciences, University of Stirling（斯特灵大学自然科学学院）；Temasek Laboratories, NTU（南洋理工大学淡马锡实验室）；National Institute of Technology, Warangal（瓦朗加尔国立理工学院）
We propose a framework for multimodal sentiment analysis and emotion recognition using convolutional neural network-based feature extraction from text and visual modalities. We obtain a performance improvement of 10% over the state of the art by combining visual, text and audio features. We also discuss some major issues frequently ignored in multimodal sentiment analysis research: the role of speaker-independent models, importance of the modalities and generalizability. The paper thus serve as a new benchmark for further research in multimodal sentiment analysis and also demonstrates the diff…
IBM Corporation（IBM公司）；North Carolina State University（北卡罗来纳州立大学）
Sentiments in opinionated text are often determined by both aspects and target words (or targets). We observe that targets and aspects interrelate in subtle ways, often yielding conflicting sentiments. Thus, a naive aggregation of sentiments from aspects and targets treated separately, as in existing sentiment analysis models, impairs performance. We propose Octa, an approach that jointly considers aspects and targets when inferring sentiments. To capture and quantify relationships between targets and context words, Octa uses a selective self-attention mechanism that handles implicit or missin…
We introduce LABR, the largest sentiment analysis dataset to-date for the Arabic language. It consists of over 63,000 book reviews, each rated on a scale of 1 to 5 stars. We investigate the properties of the dataset, and present its statistics. We explore using the dataset for two tasks: (1) sentiment polarity classification; and (2) ratings classification. Moreover, we provide standard splits of the dataset into training, validation and testing, for both polarity and ratings classification, in both balanced and unbalanced settings. We extend our previous work by performing a comprehensive ana…
Jilin University（吉林大学）；University of Technology Sydney（悉尼科技大学）；University of Washington（华盛顿大学）；University of Maryland（马里兰大学）
Aspect-level sentiment classification (ALSC) aims at identifying the sentiment polarity of a specified aspect in a sentence. ALSC is a practical setting in aspect-based sentiment analysis due to no opinion term labeling needed, but it fails to interpret why a sentiment polarity is derived for the aspect. To address this problem, recent works fine-tune pre-trained Transformer encoders for ALSC to extract an aspect-centric dependency tree that can locate the opinion words. However, the induced opinion words only provide an intuitive cue far below human-level interpretability. Besides, the pre-tr…
University of Jeddah（吉达大学）；KAUST（阿卜杜拉国王科技大学）；Lucidya
This paper provides a detailed description of a new Twitter-based benchmark dataset for Arabic Sentiment Analysis (ASAD), which is launched in a competition3, sponsored by KAUST for awarding 10000 USD, 5000 USD and 2000 USD to the first, second and third place winners, respectively. Compared to other publicly released Arabic datasets, ASAD is a large, high-quality annotated dataset(including 95K tweets), with three-class sentiment labels (positive, negative and neutral). We presents the details of the data collection process and annotation process. In addition, we implement several baseline mo…
In order to accelerate the performance of various Natural Language Processing tasks for Roman Urdu, this paper for the very first time provides 3 neural word embeddings prepared using most widely used approaches namely Word2vec, FastText, and Glove. The integrity of generated neural word embeddings is evaluated using intrinsic and extrinsic evaluation approaches. Considering the lack of publicly available benchmark datasets, it provides a first-ever Roman Urdu dataset which consists of 3241 sentiments annotated against positive, negative and neutral classes. To provide benchmark baseline perfo…
Sentiment analysis has been widely used by businesses for social media opinion mining, especially in the financial services industry, where customers' feedbacks are critical for companies. Recent progress of neural network models has achieved remarkable performance on sentiment classification, while the lack of classification interpretation may raise the trustworthy and many other issues in practice. In this work, we study the problem of improving the explainability of existing sentiment classifiers. We propose two data augmentation methods that create additional training examples to help impr…
Westlake University（西湖大学）；Westlake Institute for Advanced Study（西湖高等研究院）；Nanjing University of Science and Technology（南京理工大学）；National University of Singapore（新加坡国立大学）
Since previous studies on open-domain targeted sentiment analysis are limited in dataset domain variety and sentence level, we propose a novel dataset consisting of 6,013 human-labeled data to extend the data domains in topics of interest and document level. Furthermore, we offer a nested target annotation schema to extract the complete sentiment information in documents, boosting the practicality and effectiveness of open-domain targeted sentiment analysis. Moreover, we leverage the pre-trained model BART in a sequence-to-sequence generation method for the task. Benchmark results show that th…
Harbin Institute of Technology (Shenzhen)（哈尔滨工业大学（深圳））
Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and mod…
The Chinese University of Hong Kong（香港中文大学）；DAMO Academy, Alibaba Group（阿里巴巴集团达摩院）
Aspect-based sentiment analysis (ABSA) has been extensively studied in recent years, which typically involves four fundamental sentiment elements, including the aspect category, aspect term, opinion term, and sentiment polarity. Existing studies usually consider the detection of partial sentiment elements, instead of predicting the four elements in one shot. In this work, we introduce the Aspect Sentiment Quad Prediction (ASQP) task, aiming to jointly detect all sentiment elements in quads for a given opinionated sentence, which can reveal a more comprehensive and complete aspect-level sentime…
Tencent Inc.（腾讯公司）；College of Computer Science and Software Engineering, Shenzhen University（深圳大学计算机与软件学院）；Baidu Inc.（百度公司）
Aspect Sentiment Triplet Extraction (ASTE) aims to extract aspect term, sentiment and opinion term triplets from sentences and tries to provide a complete solution for aspect-based sentiment analysis (ABSA). However, some triplets extracted by ASTE are confusing, since the sentiment in a triplet extracted by ASTE is the sentiment that the sentence expresses toward the aspect term rather than the sentiment of the aspect term and opinion term pair. In this paper, we introduce a more fine-grained Aspect-Sentiment-Opinion Triplet Extraction (ASOTE) Task. ASOTE also extracts aspect term, sentiment …
Aspect-Level Obfuscated Sentiment in Thai Financial Disclosures and Its Impact on Abnormal Returns
Department of Linguistics, Faculty of Arts, Chulalongkorn University（语言学系，艺术学院，朱拉隆梭大学）；Sasin Graduate Institute of Business Administration, Chulalongkorn University（工商管理研究生院，朱拉隆梭大学）
Indian Institute of Technology Patna（印度理工学院巴特那分校）；Kyoto University（京都大学）
We propose a novel two-layered attention network based on Bidirectional Long Short-Term Memory for sentiment analysis. The novel two-layered attention network takes advantage of the external knowledge bases to improve the sentiment prediction. It uses the Knowledge Graph Embedding generated using the WordNet. We build our model by combining the two-layered attention network with the supervised model based on Support Vector Regression using a Multilayer Perceptron network for sentiment analysis. We evaluate our model on the benchmark dataset of SemEval 2017 Task 5. Experimental results show tha…
National University of Defense Technology（国防科技大学）；University of Macau（澳门大学）
Open-domain targeted sentiment analysis aims to detect opinion targets along with their sentiment polarities from a sentence. Prior work typically formulates this task as a sequence tagging problem. However, such formulation suffers from problems such as huge search space and sentiment inconsistency. To address these problems, we propose a span-based extract-then-classify framework, where multiple opinion targets are directly extracted from the sentence under the supervision of target span boundaries, and corresponding polarities are then classified using their span representations. We further…
University of Edinburgh（爱丁堡大学）；Huawei Research Centre（华为研究中心）
Aspect Based Sentiment Analysis is a dominant research area with potential applications in social media analytics, business, finance, and health. Prior works in this area are primarily based on supervised methods, with a few techniques using weak supervision limited to predicting a single aspect category per review sentence. In this paper, we present an extremely weakly supervised multi-label Aspect Category Sentiment Analysis framework which does not use any labelled data. We only rely on a single word per class as an initial indicative information. We further propose an automatic word select…
In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There are multiple methods for measuring sentiments, including lexical-based and supervised machine learning methods. Despite the vast interest on the theme and wide popularity of some methods, it is unclear which one is better for identifying the polarity (i.e., positive or negative) of a message. Accordingly, there is a strong need to conduct a thorough apple-t…
The Chinese University of Hong Kong（香港中文大学）；Alibaba DAMO Academy（阿里巴巴达摩院）；Tencent AI Lab（腾讯人工智能实验室）
Target-based sentiment analysis involves opinion target extraction and target sentiment classification. However, most of the existing works usually studied one of these two sub-tasks alone, which hinders their practical use. This paper aims to solve the complete task of target-based sentiment analysis in an end-to-end fashion, and presents a novel unified model which applies a unified tagging scheme. Our framework involves two stacked recurrent neural networks: The upper one predicts the unified tags to produce the final output results of the primary target-based sentiment analysis; The lower …
Understanding the sentiment of a comment from a video or an image is an essential task in many applications. Sentiment analysis of a text can be useful for various decision-making processes. One such application is to analyse the popular sentiments of videos on social media based on viewer comments. However, comments from social media do not follow strict rules of grammar, and they contain mixing of more than one language, often written in non-native scripts. Non-availability of annotated code-mixed data for a low-resourced language like Tamil also adds difficulty to this problem. To overcome …
Indian Institute of Technology Patna（印度理工学院巴特那分校）；Kyoto University（京都大学）
In this paper, through multi-task ensemble framework we address three problems of emotion and sentiment analysis i.e. "emotion classification & intensity", "valence, arousal & dominance for emotion" and "valence & arousal} for sentiment". The underlying problems cover two granularities (i.e. coarse-grained and fine-grained) and a diverse range of domains (i.e. tweets, Facebook posts, news headlines, blogs, letters etc.). The ensemble model aims to leverage the learned representations of three deep learning models (i.e. CNN, LSTM and GRU) and a hand-crafted feature representation for the predic…
With the development of the Internet, natural language processing (NLP), in which sentiment analysis is an important task, became vital in information processing.Sentiment analysis includes aspect sentiment classification. Aspect sentiment can provide complete and in-depth results with increased attention on aspect-level. Different context words in a sentence influence the sentiment polarity of a sentence variably, and polarity varies based on the different aspects in a sentence. Take the sentence, 'I bought a new camera. The picture quality is amazing but the battery life is too short.'as an …
Nanyang Technological University（南洋理工大学）；Institute of Computing Technology, Chinese Academy of Sciences（中国科学院计算技术研究所）
A sentence may express sentiments on multiple aspects. When these aspects are associated with different sentiment polarities, a model's accuracy is often adversely affected. We observe that multiple aspects in such hard sentences are mostly expressed through multiple clauses, or formally known as elementary discourse units (EDUs), and one EDU tends to express a single aspect with unitary sentiment towards that aspect. In this paper, we propose to consider EDU boundaries in sentence modeling, with attentions at both word and EDU levels. Specifically, we highlight sentiment-bearing words in EDU …
Aspect-level sentiment classification (ALSC) and aspect oriented opinion words extraction (AOWE) are two highly relevant aspect-based sentiment analysis (ABSA) subtasks. They respectively aim to detect the sentiment polarity and extract the corresponding opinion words toward a given aspect in a sentence. Previous works separate them and focus on one of them by training neural models on small-scale labeled data, while neglecting the connections between them. In this paper, we propose a novel joint model, Opinion Transmission Network (OTN), to exploit the potential bridge between ALSC and AOWE t…
Towards New Benchmark for AI Alignment & Sentiment Analysis in Socially Important Issues: A Comparative Study of Human and LLMs in the Context of AGI
Institute for Artificial Intelligence Research and Development of Serbia（塞尔维亚人工智能研究与发展研究所）；University of Belgrade, Institute for Philosophy and Social Theory, Digital Society Lab（贝尔格莱德大学哲学与社会理论研究所数字社会实验室）；Complexity Science Hub（复杂性科学中心）；University of Malta, Department of Artificial Intelligence, Faculty of Information and Communication Technology（马耳他大学信息与通信技术学院人工智能系）；University of Kragujevac, Faculty of Engineering（克拉古耶瓦茨大学工程学院）
Automatic machine learning systems can inadvertently accentuate and perpetuate inappropriate human biases. Past work on examining inappropriate biases has largely focused on just individual systems. Further, there is no benchmark dataset for examining inappropriate biases in systems. Here for the first time, we present the Equity Evaluation Corpus (EEC), which consists of 8,640 English sentences carefully chosen to tease out biases towards certain races and genders. We use the dataset to examine 219 automatic sentiment analysis systems that took part in a recent shared task, SemEval-2018 Task …
National University of Singapore（新加坡国立大学）；SAP Innovation Center Singapore（SAP新加坡创新中心）
Aspect-based sentiment analysis produces a list of aspect terms and their corresponding sentiments for a natural language sentence. This task is usually done in a pipeline manner, with aspect term extraction performed first, followed by sentiment predictions toward the extracted aspect terms. While easier to develop, such an approach does not fully exploit joint information from the two subtasks and does not use all available sources of training information that might be helpful, such as document-level labeled sentiment corpus. In this paper, we propose an interactive multi-task learning netwo…
Aspect-based sentiment analysis (ABSA) task consists of three typical subtasks: aspect term extraction, opinion term extraction, and sentiment polarity classification. These three subtasks are usually performed jointly to save resources and reduce the error propagation in the pipeline. However, most of the existing joint models only focus on the benefits of encoder sharing between subtasks but ignore the difference. Therefore, we propose a joint ABSA model, which not only enjoys the benefits of encoder sharing but also focuses on the difference to improve the effectiveness of the model. In det…
Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from domain-dependency. This article addresses these issues by describes a completely automatic approach for sentiment analysis based on unsupervised ensemble learning. The method consists of two phases. The first phase is contextual analysis, which has five processes, namely (1) data preparation; (2) spelling correction; (3) intensifier handling; (4) negation handling …
PanoSent: A Panoptic Sextuple Extraction Benchmark for Multimodal Conversational Aspect-based Sentiment Analysis
National University of Singapore（新加坡国立大学）；Wuhan University（武汉大学）；The University of Auckland（奥克兰大学）；Singapore University of Technology and Design（新加坡科技设计大学）；Nanyang Technological University（南洋理工大学）
In recent years, pretrained language models have revolutionized the NLP world, while achieving state of the art performance in various downstream tasks. However, in many cases, these models do not perform well when labeled data is scarce and the model is expected to perform in the zero or few shot setting. Recently, several works have shown that continual pretraining or performing a second phase of pretraining (inter-training) which is better aligned with the downstream task, can lead to improved results, especially in the scarce data setting. Here, we propose to leverage sentiment-carrying di…
University of Information Technology（信息技术大学）；Vietnam National University, Ho Chi Minh City（胡志明市越南国家大学）
In this paper, we present a process of building a social listening system based on aspect-based sentiment analysis in Vietnamese from creating a dataset to building a real application. Firstly, we create UIT-ViSFD, a Vietnamese Smartphone Feedback Dataset as a new benchmark corpus built based on a strict annotation schemes for evaluating aspect-based sentiment analysis, consisting of 11,122 human-annotated comments for mobile e-commerce, which is freely available for research purposes. We also present a proposed approach based on the Bi-LSTM architecture with the fastText word embeddings for t…
