动荡市场中知识管理能力与ISD供应商创新
Knowledge Management Competence and ISD Vendor Innovativeness in Turbulent Markets
摘要：
技术和商业环境的不断变化给组织中的知识管理带来了很大的压力。先前的研究人员强调了在动荡的环境中知识管理能力和组织创新的积极内涵。然而，市场和技术环境的快速变化可能会对员工施加额外的压力，这些压力最终可能会阻碍组织的创新。借鉴知识管理和创新文献，本研究conceptualises一个模型，探讨这种顽强的知识管理能力和创新之间的关系，特别是在动荡的动态市场，考虑信息系统开发（ISD）外包的背景下。本研究以混合方法为基础，希望能提供资讯系统设计外包厂商在动态市场环境下管理创新期望、知识管理流程与员工绩效的指导。
英文摘要：
Continuous changes in the technology and the business landscape place high strain on managing knowledge in organisations. Prior researchers highlight a positive connotation with knowledge management competence and organisational innovativeness in a turbulent environment. However, the rapid changes in the market and technology landscape may exert an additional pressure on the employees and such pressures may ultimately hinder organisational innovativeness. Drawing on knowledge management and innovation literature, this research conceptualises a model that investigates this tenacious relationship between knowledge management competence and innovativeness specifically in turbulent dynamic markets, considering information systems development (ISD)-outsourcing as the context. Following a mixed method approach, this research expects to provide guidance for ISD-outsourcing vendors to manage innovation expectations, knowledge management process and performance of the employees in dynamic market conditions.
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