Recommender systems are one of the most widely used services on several online platforms to suggest potential items to the end-users. These services often use different machine learning techniques for which fairness is a concerning factor, especially when the downstream services have the ability to cause social ramifications. Thus, focusing on the non-personalised (global) recommendations in news media platforms (e.g., top-k trending topics on Twitter, top-k news on a news platform, etc.), we discuss on two specific fairness concerns together (traditionally studied separately)---user fairness and organisational fairness. While user fairness captures the idea of representing the choices of all the individual users in the case of global recommendations, organisational fairness tries to ensure politically/ideologically balanced recommendation sets. This makes user fairness a user-side requirement and organisational fairness a platform-side requirement. For user fairness, we test with methods from social choice theory, i.e., various voting rules known to better represent user choices in their results. Even in our application of voting rules to the recommendation setup, we observe high user satisfaction scores. Now for organisational fairness, we propose a bias metric which measures the aggregate ideological bias of a recommended set of items (articles). Analysing the results obtained from voting rule-based recommendation, we find that while the well-known voting rules are better from the user side, they show high bias values and clearly not suitable for organisational requirements of the platforms. Thus, there is a need to build an encompassing mechanism by cohesively bridging ideas of user fairness and organisational fairness. In this abstract paper, we intend to frame the elementary ideas along with the clear motivation behind the requirement of such a mechanism.
Shanghai Jiao Tong University（上海交通大学）；University of Technology Sydney（悉尼科技大学）；Ctrip.com International Ltd（携程国际有限公司）
At present, most research on the fairness of recommender systems is conducted either from the perspective of customers or from the perspective of product (or service) providers. However, such a practice ignores the fact that when fairness is guaranteed to one side, the fairness and rights of the other side are likely to reduce. In this paper, we consider recommendation scenarios from the perspective of two sides (customers and providers). From the perspective of providers, we consider the fairness of the providers' exposure in recommender system. For customers, we consider the fairness of the …
State-of-the-art order dispatching algorithms for ridesharing batch passenger requests and allocate them to a fleet of vehicles in a centralized manner, optimizing over the estimated values of each passenger-vehicle matching using integer linear programming (ILP). Using good estimates of future values, such ILP-based approaches are able to significantly increase the service rates (percentage of requests served) for a fixed fleet of vehicles. However, such approaches that focus solely on maximizing efficiency can lead to disparities for both drivers (e.g., income inequality) and passengers (e.g…
Many interesting problems in the Internet industry can be framed as a two-sided marketplace problem. Examples include search applications and recommender systems showing people, jobs, movies, products, restaurants, etc. Incorporating fairness while building such systems is crucial and can have a deep social and economic impact (applications include job recommendations, recruiters searching for candidates, etc.). In this paper, we propose a definition and develop an end-to-end framework for achieving fairness while building such machine learning systems at scale. We extend prior work to develop…
Ranking items by their probability of relevance has long been the goal of conventional ranking systems. While this maximizes traditional criteria of ranking performance, there is a growing understanding that it is an oversimplification in online platforms that serve not only a diverse user population, but also the producers of the items. In particular, ranking algorithms are expected to be fair in how they serve all groups of users -- not just the majority group -- and they also need to be fair in how they divide exposure among the items. These fairness considerations can partially be met by a…
Facebook AI；LAMSADE, Université PSL, Université Paris Dauphine, CNRS（LAMSADE，巴黎PSL大学，巴黎多芬大学，法国国家科学研究中心）
We consider the problem of generating rankings that are fair towards both users and item producers in recommender systems. We address both usual recommendation (e.g., of music or movies) and reciprocal recommendation (e.g., dating). Following concepts of distributive justice in welfare economics, our notion of fairness aims at increasing the utility of the worse-off individuals, which we formalize using the criterion of Lorenz efficiency. It guarantees that rankings are Pareto efficient, and that they maximally redistribute utility from better-off to worse-off, at a given level of overall util…
Eindhoven University of Technology（埃因霍温理工大学）；Northwestern University（西北大学）；DePaul University（德保罗大学）；University of Colorado Boulder（科罗拉多大学博尔德分校）
Fairness is a critical system-level objective in recommender systems that has been the subject of extensive recent research. A specific form of fairness is supplier exposure fairness where the objective is to ensure equitable coverage of items across all suppliers in recommendations provided to users. This is especially important in multistakeholder recommendation scenarios where it may be important to optimize utilities not just for the end-user, but also for other stakeholders such as item sellers or producers who desire a fair representation of their items. This type of supplier fairness is…
University of Virginia（弗吉尼亚大学）；University of Toronto（多伦多大学）
We introduce a new model for two-sided matching which allows us to borrow popular fairness notions from the fair division literature such as envy-freeness up to one good and maximin share guarantee. In our model, each agent is matched to multiple agents on the other side over whom she has additive preferences. We demand fairness for each side separately, giving rise to notions such as double envy-freeness up to one match (DEF1) and double maximin share guarantee (DMMS). We show that (a slight strengthening of) DEF1 cannot always be achieved, but in the special case where both sides have identi…
Harvard University（哈佛大学）；Indian Institute of Technology Kharagpur（印度理工学院卡拉格普尔分校）；L3S Research Center（L3S研究中心）；Max Planck Institute for Software Systems（马克斯·普朗克软件系统研究所）；Indian Institute of Technology Delhi（印度理工学院德里分校）
Many online platforms today (such as Amazon, Netflix, Spotify, LinkedIn, and AirBnB) can be thought of as two-sided markets with producers and customers of goods and services. Traditionally, recommendation services in these platforms have focused on maximizing customer satisfaction by tailoring the results according to the personalized preferences of individual customers. However, our investigation reinforces the fact that such customer-centric design of these services may lead to unfair distribution of exposure to the producers, which may adversely impact their well-being. On the other hand, …
University of Southern California（南加州大学）；University College London（伦敦大学学院）；Polytechnic University of Bari（巴里理工大学）
Recently, there has been a rising awareness that when machine learning (ML) algorithms are used to automate choices, they may treat/affect individuals unfairly, with legal, ethical, or economic consequences. Recommender systems are prominent examples of such ML systems that assist users in making high-stakes judgments. A common trend in the previous literature research on fairness in recommender systems is that the majority of works treat user and item fairness concerns separately, ignoring the fact that recommender systems operate in a two-sided marketplace. In this work, we present an optimi…
Contemporary recommender systems act as intermediaries on multi-sided platforms serving high utility recommendations from sellers to buyers. Such systems attempt to balance the objectives of multiple stakeholders including sellers, buyers, and the platform itself. The difficulty in providing recommendations that maximize the utility for a buyer, while simultaneously representing all the sellers on the platform has lead to many interesting research problems.Traditionally, they have been formulated as integer linear programs which compute recommendations for all the buyers together in an \emph{o…
University College London（伦敦大学学院）；Polytechnic University of Bari（巴里理工大学）；University of Guilan（吉兰大学）；University of Southern California（南加州大学）
Point-of-Interest (POI) recommender systems provide personalized recommendations to users and help businesses attract potential customers. Despite their success, recent studies suggest that highly data-driven recommendations could be impacted by data biases, resulting in unfair outcomes for different stakeholders, mainly consumers (users) and providers (items). Most existing fairness-related research works in recommender systems treat user fairness and item fairness issues individually, disregarding that RS work in a two-sided marketplace. This paper studies the interplay between (i) the unfai…
