Recently, a more challenging state tracking task, Audio-Video Scene-Aware Dialogue (AVSD), is catching an increasing amount of attention among researchers. Different from purely text-based dialogue state tracking, the dialogue in AVSD contains a sequence of question-answer pairs about a video and the final answer to the given question requires additional understanding of the video. This paper interprets the AVSD task from an open-domain Question Answering (QA) point of view and proposes a multimodal open-domain QA system to deal with the problem. The proposed QA system uses common encoder-decoder framework with multimodal fusion and attention. Teacher forcing is applied to train a natural language generator. We also propose a new data augmentation approach specifically under QA assumption. Our experiments show that our model and techniques bring significant improvements over the baseline model on the DSTC7-AVSD dataset and demonstrate the potentials of our data augmentation techniques.
Pingan Life Insurance of China, Ltd（中国平安人寿保险股份有限公司）
This paper describes our approach in DSTC 8 Track 4: Schema-Guided Dialogue State Tracking. The goal of this task is to predict the intents and slots in each user turn to complete the dialogue state tracking (DST) based on the information provided by the task's schema. Different from traditional stage-wise DST, we propose an end-to-end DST system to avoid error accumulation between the dialogue turns. The DST system consists of a machine reading comprehension (MRC) model for non-categorical slots and a Wide & Deep model for categorical slots. As far as we know, this is the first time that MRC …
As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are dependent on the domain ontology and the user's goals. In several task-oriented dialogues with a limited scope of objectives, dialogue states can be represented as a set of slot-value pairs. As the capabilities of dialogue systems expand to support increasing naturalness in communication, incorporating dialogue act processing into dialogue model design becomes esse…
CUHK-Shenzhen（香港中文大学（深圳））；JD AI Research（京东人工智能研究院）；Pengcheng Lab（鹏城实验室）
Few-shot dialogue state tracking (DST) is a realistic problem that trains the DST model with limited labeled data. Existing few-shot methods mainly transfer knowledge learned from external labeled dialogue data (e.g., from question answering, dialogue summarization, machine reading comprehension tasks, etc.) into DST, whereas collecting a large amount of external labeled data is laborious, and the external data may not effectively contribute to the DST-specific task. In this paper, we propose a few-shot DST framework called CSS, which Combines Self-training and Self-supervised learning methods…
Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for schema-guided dialogue state tracking based on a question answering approach. The proposed multi-pass model shares a single encoder between the domain information and dialogue utterance. The domain's description represents the query and the dialogue utterance serves as the context. The model improves performance on unseen services by at least 1.6x compared to single-pas…
Contextually aware intelligent agents are often required to understand the users and their surroundings in real-time. Our goal is to build Artificial Intelligence (AI) systems that can assist children in their learning process. Within such complex frameworks, Spoken Dialogue Systems (SDS) are crucial building blocks to handle efficient task-oriented communication with children in game-based learning settings. We are working towards a multimodal dialogue system for younger kids learning basic math concepts. Our focus is on improving the Natural Language Understanding (NLU) module of the task-or…
Samsung Research（三星研究院）；Samsung Research India Bangalore（三星研究院印度班加罗尔分院）
Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that extracts and recommends information from the dialogue between users. So, we introduce a new task - DST from dialogue between users about scheduling an event (DST-USERS). The DST-USERS task is much more challenging since it requires the model to understand and track dialogue states in the dialogue between users and to understand who suggested the schedule and …
Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing approaches generally require some dialogue data with state information and their ability to generalize to unknown domains is limited. In this paper, we propose using machine reading comprehension (RC) in state tracking from two perspectives: model architectures and datasets. We divide the slot types in dialogue state into categorical or extractive to borrow the…
Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the capability for DST models to generalize to new slots, values, and domains during inference imperative. In this paper, we propose to model multi-domain DST as a question answering problem, referred to as Dialogue State Tracking via Question Answering (DSTQA). Within DSTQA, each turn generates a question asking for the value of a (domain, slot) pair, thus making i…
Neural Networks and Deep Learning Lab（神经网络与深度学习实验室）；Moscow Institute of Physics and Technology（莫斯科物理技术学院）
Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track of the 8th Dialogue System Technology Challenge highlighted the DST problem for unseen services. The organizers introduced the Schema-Guided Dialogue (SGD) dataset with multi-domain conversations and released a zero-shot dialogue state tracking model. In this work, we propose a GOaL-Oriented Multi-task BERT-based dialogue state tracker (GOLOMB) inspired by ar…
Prior work has demonstrated that data augmentation is useful for improving dialogue state tracking. However, there are many types of user utterances, while the prior method only considered the simplest one for augmentation, raising the concern about poor generalization capability. In order to better cover diverse dialogue acts and control the generation quality, this paper proposes controllable user dialogue act augmentation (CUDA-DST) to augment user utterances with diverse behaviors. With the augmented data, different state trackers gain improvement and show better robustness, achieving the …
Task-oriented dialogue systems typically rely on large amounts of high-quality training data or require complex handcrafted rules. However, existing datasets are often limited in size considering the complexity of the dialogues. Additionally, conventional training signal inference is not suitable for non-deterministic agent behaviour, i.e. considering multiple actions as valid in identical dialogue states. We propose the Conversation Graph (ConvGraph), a graph-based representation of dialogues that can be exploited for data augmentation, multi-reference training and evaluation of non-determini…
NetEase Inc.（网易公司）；Tsinghua University（清华大学）；Samsung Research China - Beijing（三星电子中国研究院（北京））；Alibaba Group（阿里巴巴集团）
Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data dilemma, we propose a novel data augmentation method for training open-domain dialogue models by utilizing unpaired data. Specifically, a data-level distillation process is first proposed to construct augmented dialogues where both post and response are retrieved from the unpaired data. A ranking module is employed to filter out low-quality dialogues. Further, …
Columbia University（哥伦比亚大学）；ASAPP（ASAPP公司）；IBM Research AI（IBM人工智能研究院）
Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the unstructured documents to answer the users' questions. As a result, existing document-grounded dialog datasets are relatively small-scale and obstruct the effective training of dialogue systems. In this paper, we propose an automatic data augmentation technique grounded on documents through a generative dialogue model. The dialogue model consists of a user b…
In dialogue state tracking (DST), labeling the dataset involves considerable human labor. We propose a new self-training framework for few-shot generative DST that utilize unlabeled data. Our self-training method iteratively improves the model by pseudo labeling and employs Purpose Preserving Augmentation (PPAug) to prevent overfitting. We increaese the few-shot 10% performance by approximately 4% on MultiWOZ 2.1 and enhances the slot-recall 8.34% for unseen values compared to baseline.
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；Artificial Intelligence Application Research Center, Huawei Technologies（华为技术有限公司人工智能应用研究中心）
Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn conversations is not addressed by existing DST models, leading to sub-optimal performances. In this paper, we propose Coreference Dialogue State Tracker (CDST) that explicitly models the coreference feature. In particular, at each turn, the proposed model jointly predicts the coreferred domain-slot pair and extracts the coreference values from the dialogue cont…
Beijing Institute of Technology（北京理工大学）；Southeast Academy of Information Technology（东南信息技术研究院）
Dialogue state tracking (DST) plays a key role in task-oriented dialogue systems to monitor the user's goal. In general, there are two strategies to track a dialogue state: predicting it from scratch and updating it from previous state. The scratch-based strategy obtains each slot value by inquiring all the dialogue history, and the previous-based strategy relies on the current turn dialogue to update the previous dialogue state. However, it is hard for the scratch-based strategy to correctly track short-dependency dialogue state because of noise; meanwhile, the previous-based strategy is not …
The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic approaches to data augmentation at both the word and sentence level for end-to-end task-oriented dialogue and conduct an empirical study on their impact. Experimental results on the CamRest676 and KVRET datasets demonstrate that each of the four data augmentation approaches is able to obtain a significant improvement over a strong baseline in terms of Success F1…
Retrieval-based conversational systems learn to rank response candidates for a given dialogue context by computing the similarity between their vector representations. However, training on a single textual form of the multi-turn context limits the ability of a model to learn representations that generalize to natural perturbations seen during inference. In this paper we propose a framework that incorporates augmented versions of a dialogue context into the learning objective. We utilize contrastive learning as an auxiliary objective to learn robust dialogue context representations that are inv…
National University of Singapore（新加坡国立大学）；Institute for Infocomm Research, A*STAR（新加坡科技研究局资讯通信研究院）
Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation framework that utilizes belief state annotations to match turns from various dialogues and form new synthetic dialogues in a bottom-up manner. Unlike other augmentation strategies, it operates with as few as five examples. Our augmentation strategy yields significant improvements when both adapting a DST model to a new domain, and when adapting a language m…
This paper introduces one of our group's work on the Dialog System Technology Challenges 8 (DSTC8), the SPPD system for Schema Guided dialogue state tracking challenge. This challenge, named as Track 4 in DSTC8, provides a brand new and challenging dataset for developing scalable multi-domain dialogue state tracking algorithms for real world dialogue systems. We propose a zero-shot dialogue state tracking system for this task. The key components of the system is a number of BERT based zero-shot NLU models that can effectively capture semantic relations between natural language descriptions of …
In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be carried over to the next turn, causing error propagation. In this paper, we propose a novel Amendable Generation for Dialogue State Tracking (AG-DST), which contains a two-pass generation process: (1) generating a primitive dialogue state based on the dialogue of the current turn and the previous dialogue state, and (2) amending the primitive dialogue state …
Fudan University（复旦大学）；National University of Singapore（新加坡国立大学）；King Abdullah University of Science and Technology（阿卜杜拉国王科技大学）
The task of dialogue generation aims to automatically provide responses given previous utterances. Tracking dialogue states is an important ingredient in dialogue generation for estimating users' intention. However, the \emph{expensive nature of state labeling} and the \emph{weak interpretability} make the dialogue state tracking a challenging problem for both task-oriented and non-task-oriented dialogue generation: For generating responses in task-oriented dialogues, state tracking is usually learned from manually annotated corpora, where the human annotation is expensive for training; for ge…
Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars when the number of slots increases. In this paper, we put forward a slot-independent neural model (SIM) to track dialogue states while keeping the model complexity invariant to the number of dialogue slots. The model utilizes attention mechanisms between user utterance and system actions. SIM achieves state-of-the-art results on WoZ and DSTC2 tasks, with only…
Hithink RoyalFlush Information Network Co., Ltd（同花顺信息网络有限公司）；Hithink RoyalFlush AI Research Institute（同花顺人工智能研究院）；Zhejiang University（浙江大学）
Most recently proposed approaches in dialogue state tracking (DST) leverage the context and the last dialogue states to track current dialogue states, which are often slot-value pairs. Although the context contains the complete dialogue information, the information is usually indirect and even requires reasoning to obtain. The information in the lastly predicted dialogue states is direct, but when there is a prediction error, the dialogue information from this source will be incomplete or erroneous. In this paper, we propose the Dialogue State Tracking with Multi-Level Fusion of Predicted Dial…
Recently, resources and tasks were proposed to go beyond state tracking in dialogue systems. An example is the frame tracking task, which requires recording multiple frames, one for each user goal set during the dialogue. This allows a user, for instance, to compare items corresponding to different goals. This paper proposes a model which takes as input the list of frames created so far during the dialogue, the current user utterance as well as the dialogue acts, slot types, and slot values associated with this utterance. The model then outputs the frame being referenced by each triple of dial…
Beihang University（北京航空航天大学）；University of Ottawa（渥太华大学）；University of Leeds（利兹大学）
Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In this work, we propose Temporally Expressive Networks (TEN) to jointly model the two types of temporal dependencies in DST. The TEN model utilizes the power of recurrent networks and probabilistic graphical models. Evaluating on standard datasets, TEN is demonstrated to be effective in improving the accuracy of turn-level-state prediction and the state aggreg…
Graduate School of Artificial Intelligence, POSTECH（浦项科技大学人工智能研究生院）；Department of Computer Science and Engineering, POSTECH（浦项科技大学计算机科学与工程系）
Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The self-feeding belief state input increases the accuracy in multi-turn dialogue by summarizing previous dialogue. Also, we newly developed a slot-gate auxiliary task. This new auxiliary task helps classify whether a slot is mentioned in the dialogue. Our model achieved the best score in a few-shot setting for four domains on multiWOZ 2.0.
Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward specific goals, such as creating non-obtrusive recommendations or introducing new topics in the conversation. In this paper, we introduce a new technique for target-guided response generation, which first finds a bridging path of commonsense knowledge concepts between the source and the target, and then uses the identified bridging path to generate transition res…
In task-oriented dialogue systems, Dialogue State Tracking (DST) aims to extract users' intentions from the dialogue history. Currently, most existing approaches suffer from error propagation and are unable to dynamically select relevant information when utilizing previous dialogue states. Moreover, the relations between the updates of different slots provide vital clues for DST. However, the existing approaches rely only on predefined graphs to indirectly capture the relations. In this paper, we propose a Dialogue State Distillation Network (DSDN) to utilize relevant information of previous d…
Robust dialogue belief tracking is a key component in maintaining good quality dialogue systems. The tasks that dialogue systems are trying to solve are becoming increasingly complex, requiring scalability to multi domain, semantically rich dialogues. However, most current approaches have difficulty scaling up with domains because of the dependency of the model parameters on the dialogue ontology. In this paper, a novel approach is introduced that fully utilizes semantic similarity between dialogue utterances and the ontology terms, allowing the information to be shared across domains. The eva…
In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of separate triples ({\em domain-slot-value}), in this paper, we employ a structured state representation and cast dialogue state tracking as a sequence generation problem. Based on this new formulation, we propose a {\bf C}oa{\bf R}s{\bf E}-to-fine {\bf DI}alogue state {\bf T}racking ({\bf CREDIT}) approach. Taking advantage of the structured state representat…
Beijing University of Posts and Telecommunications（北京邮电大学）；The University of Tokyo（东京大学）
In dialogue state tracking, dialogue history is a crucial material, and its utilization varies between different models. However, no matter how the dialogue history is used, each existing model uses its own consistent dialogue history during the entire state tracking process, regardless of which slot is updated. Apparently, it requires different dialogue history to update different slots in different turns. Therefore, using consistent dialogue contents may lead to insufficient or redundant information for different slots, which affects the overall performance. To address this problem, we devis…
Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse relations between each utterance. Besides, the limited labeled data further hinders the ability of data-hungry neural models. In this paper, we try to mitigate the above challenges by introducing dialogue-discourse relations. First, we present a Dialogue Discourse-Dware Meeting Summarizer (DDAMS) to explicitly model the interaction between utterances in a me…
POSTECH（浦项科技大学）；Computer Science and Engineering（计算机科学与工程学院）；Graduate School of Artificial Intelligence（人工智能研究生院）
Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns. However, the dialogue history becomes increasingly longer as the number of turns increases, thereby increasing memory usage and computational costs. In this paper, we present DoTS (Domain State Tracking for a Simplified Dialogue System), a task-oriented dialogue system that uses a simplified input context instead of the entire dialogue history. However, neglect…
Dialogue state tracking (DST) aims to predict the current dialogue state given the dialogue history. Existing methods generally exploit the utterances of all dialogue turns to assign value for each slot. This could lead to suboptimal results due to the information introduced from irrelevant utterances in the dialogue history, which may be useless and can even cause confusion. To address this problem, we propose LUNA, a sLot-tUrN Alignment enhanced approach. It first explicitly aligns each slot with its most relevant utterance, then further predicts the corresponding value based on this aligned…
In task-oriented dialogue systems, response generation from meaning representations (MRs) often suffers from limited training examples, due to the high cost of annotating MR-to-Text pairs. Previous works on self-training leverage fine-tuned conversational models to automatically generate pseudo-labeled MR-to-Text pairs for further fine-tuning. However, some self-augmented data may be noisy or uninformative for the model to learn from. In this work, we propose a two-phase self-augmentation procedure to generate high-quality pseudo-labeled MR-to-Text pairs: the first phase selects the most infor…
This paper discusses models for dialogue state tracking using recurrent neural networks (RNN). We present experiments on the standard dialogue state tracking (DST) dataset, DSTC2. On the one hand, RNN models became the state of the art models in DST, on the other hand, most state-of-the-art models are only turn-based and require dataset-specific preprocessing (e.g. DSTC2-specific) in order to achieve such results. We implemented two architectures which can be used in incremental settings and require almost no preprocessing. We compare their performance to the benchmarks on DSTC2 and discuss th…
POSTECH（浦项科技大学）；Graduate School of Artificial Intelligence（人工智能研究生院）
Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to another domain needs a new dataset because the neural models are generally trained to imitate the given dataset. In this paper, we propose Schema Encoding for Transferable Dialogue State Tracking (SETDST), which is a neural DST method for effective transfer to new domains. Transferable DST could assist developments of dialogue systems even with few dataset …
While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the downstream dialogue policy. DST has received a lot of interest in recent years with the text-to-text paradigm emerging as the favored approach. In this review paper, we first present the task and its associated datasets. Then, considering a large number of recent publications, we identify highlights and advances of research in 2021-2022. Although neural appr…
Dialogue state tracking (DST) is a process to estimate the distribution of the dialogue states as a dialogue progresses. Recent studies on constrained Markov Bayesian polynomial (CMBP) framework take the first step towards bridging the gap between rule-based and statistical approaches for DST. In this paper, the gap is further bridged by a novel framework -- recurrent polynomial network (RPN). RPN's unique structure enables the framework to have all the advantages of CMBP including efficiency, portability and interpretability. Additionally, RPN achieves more properties of statistical approache…
Key Lab. of Shanghai Education Commission for Intelligent Interaction and Cognitive Eng.（上海市教育委员会智能交互与认知工程重点实验室）；SpeechLab, Department of Computer Science and Engineering（计算机科学与工程系语音实验室）；Brain Science and Technology Research Center（脑科学与技术研究中心）；Shanghai Jiao Tong University, Shanghai, China（上海交通大学）
Dialogue state tracking (DST) is a crucial module in dialogue management. It is usually cast as a supervised training problem, which is not convenient for on-line optimization. In this paper, a novel companion teaching based deep reinforcement learning (DRL) framework for on-line DST optimization is proposed. To the best of our knowledge, this is the first effort to optimize the DST module within DRL framework for on-line task-oriented spoken dialogue systems. In addition, dialogue policy can be further jointly updated. Experiments show that on-line DST optimization can effectively improve the…
Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state tracking where the in-domain training data are all synthesized from an abstract dialogue model and the ontology of the domain. We show that data augmentation through synthesized data can improve the accuracy of zero-shot learning for both the TRADE model and the BERT-based SUMBT model on the MultiWOZ 2.1 dataset. We show training with only synthesized in-doma…
Fondazione Bruno Kessler（布鲁诺·凯斯勒基金会）；University of Trento（特伦托大学）
A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for the task of dialogue state tracking. Generally, these approaches assume a predefined candidate list and struggle to predict any new dialogue state values that are not seen during training. This makes extending the candidate list for a slot without model retaining infeasible and also has limitations in modelling for low resource domains where training data for…
Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span extraction in dialogue context. However, the candidate generation based DST often suffers from error propagation due to its pipelined two-stage process; meanwhile span extraction based DST has the risk of generating invalid spans in the lack of semantic constraints between start and end position pointers. To tackle the above drawbacks, in this paper, we pro…
Georgia Institute of Technology（佐治亚理工学院）；Amazon（亚马逊）
With the demanding need for deploying dialogue systems in new domains with less cost, zero-shot dialogue state tracking (DST), which tracks user's requirements in task-oriented dialogues without training on desired domains, draws attention increasingly. Although prior works have leveraged question-answering (QA) data to reduce the need for in-domain training in DST, they fail to explicitly model knowledge transfer and fusion for tracking dialogue states. To address this issue, we propose CoFunDST, which is trained on domain-agnostic QA datasets and directly uses candidate choices of slot-value…
This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants, with a focus on data-efficient joint modeling across domains and zero-shot generalization to new APIs. This task provided a new dataset consisting of over 16000 dialogues in the training set spanning 16 domains to highlight these challenges, and a baseline model capable of zero-shot generalization to new APIs. Twenty-five teams participated, developing a ran…
Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning methods, and represent dialogue state as a distribution over all possible slot values for each slot present in the ontology. Such a representation is not scalable when the set of possible values are unbounded (e.g., date, time or location) or dynamic (e.g., movies or usernames). Furthermore, training of such models requires labeled data, where each user turn is a…
University of Oxford（牛津大学）；The University of Sheffield（谢菲尔德大学）；The Chinese University of Hong Kong（香港中文大学）
We present a fast and scalable architecture called Explicit Modular Decomposition (EMD), in which we incorporate both classification-based and extraction-based methods and design four modules (for classification and sequence labelling) to jointly extract dialogue states. Experimental results based on the MultiWoz 2.0 dataset validates the superiority of our proposed model in terms of both complexity and scalability when compared to the state-of-the-art methods, especially in the scenario of multi-domain dialogues entangled with many turns of utterances.
Hithink RoyalFlush Information Network Co.,Ltd.（同花顺网络信息股份有限公司）
This paper describes our approach to DSTC 9 Track 2: Cross-lingual Multi-domain Dialog State Tracking, the task goal is to build a Cross-lingual dialog state tracker with a training set in rich resource language and a testing set in low resource language. We formulate a method for joint learning of slot operation classification task and state tracking task respectively. Furthermore, we design a novel mask mechanism for fusing contextual information about dialogue, the results show the proposed model achieves excellent performance on DSTC Challenge II with a joint accuracy of 62.37% and 23.96% …
