蒙特利尔AI道德研究所对在线内容审核透明度和问责制圣克拉拉原则的回应
Response by the Montreal AI Ethics Institute to the Santa Clara Principles on Transparency and Accountability in Online Content Moderation
摘要:
2020年4月,电子前沿基金会(EFF)公开呼吁就扩大和改进最初于2018年5月发布的《圣克拉拉透明度和问责制原则》(SCP)发表意见。蒙特利尔人工智能伦理研究所(MAIEI)响应了这一呼吁,根据MAIEI工作人员的见解和分析起草了一套建议,并在两次在线公众咨询研讨会期间召集了人工智能伦理社区的研讨会贡献。MAIEI为SCP提供了12条总体建议,包括:1)确保内容审核过程更加多样; 2)提高平台如何指导内容排名的透明度; 3)披露平台内容审核员培训和/或文化背景的匿名数据; 4)针对特定问题定制内容审核工具; 5)为消息应用程序起草关于内容审核中的数据保护的具体指导方针; 6)考虑与构成可接受的在线行为相关的文化差异; 7)确保平台在政治广告方面的透明度; 8)确保平台部署的用户生成的标记/报告系统的更大透明度; 9)澄清用户内容是否通过自动系统标记或报告; 10)提供更多关于从平台上删除的内容类型的数据; 11)提供关于上诉程序的明确指导方针,以及关于先前上诉的数据; 12)建立一个定期重新审查SCP的系统,使其反映各种技术进步,法律和政策的修改,以及内容调节的变化趋势或运动。
英文摘要:
In April 2020, the Electronic Frontier Foundation (EFF) publicly called for comments on expanding and improving the Santa Clara Principles on Transparency and Accountability (SCP), originally published in May 2018. The Montreal AI Ethics Institute (MAIEI) responded to this call by drafting a set of recommendations based on insights and analysis by the MAIEI staff and supplemented by workshop contributions from the AI Ethics community convened during two online public consultation workshops. In its submission, MAIEI provides 12 overarching recommendations for the SCP, these include: 1) ensure there is more diversity in the content moderation process; 2) increase transparency into how platforms guide content-ranking; 3) disclose anonymized data on the training and/or cultural background of the content moderators for a platform; 4) tailor content moderation tools for specific issues; 5) draft specific guidelines for messaging applications with regards to data protection in content moderation; 6) take into account cultural differences relevant to what constitutes acceptable behavior online; 7) ensure platforms are transparent in regards to political advertising; 8) ensure greater transparency into the user-generated flagging/reporting systems deployed by a platform; 9) clarify if user content is flagged or reported through an automated system; 10) provide more data on the types of content removed from platforms; 11) provide clear guidelines on the appeal process, as well as data on prior appeals; 12) create a system for periodically revisiting the SCP so it reflects various technological advancements, modifications in law and policy, as well as changing trends or movements in content moderation.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。