模糊边界：对产品需求的集体移情理解
Blurring Boundaries: Toward the Collective Empathic Understanding of Product Requirements
摘要：
在敏捷范式中，许多软件产品公司创建了跨职能的产品开发团队，他们拥有自己的产品或一组定义的产品功能。与在严格的软件开发过程中运行的开发团队相比，这些产品团队通常需要对产品领域有更深入的理解，更重要的是，对产品领域有集体的理解，以作为理解产品需求的丰富背景。对于支持或阻碍这些团队共同实现对产品领域的深刻理解的因素，我们知之甚少。使用建构主义扎根理论方法，我们研究了为不同市场创建产品的七家软件公司的个人和团队。研究发现，某些组织和规划过程因素在产品开发团队是否有潜力共同开发深入的领域理解方面发挥着重要作用。这些因素也会影响个人和开发团队的动态。我们确定了两个重要的隐喻动态，即扩大镜头和模糊边界，跨职能产品团队为了充分拥抱产品所有权，愿景和规划，以实现深刻的集体领域理解，创造更丰富的背景下，了解产品需求。我们还得出结论，许多组织模式和开发过程的高度专业化的性质是禁忌的跨职能的产品开发团队在实现这种深刻的集体理解，我们呼吁重新思考传统的组织和产品规划的做法，软件产品开发。
英文摘要：
Within the agile paradigm, many software product companies create cross-functional product development teams that own their product or a defined set of product features. In contrast to development teams operating within a heavily-disciplined software development process, these product teams often require a deeper and, importantly, a collective understanding of the product domain to serve as a rich context within which to understand the product requirements. Little is known about the factors that support or impede these teams in collectively achieving this deep understanding of the product domain. Using Constructivist Grounded Theory method, we study individuals and teams across seven software companies that create products for a diverse range of markets. The study found that certain organisational and planning process factors play a significant role in whether product development teams have the potential to collectively develop deep domain understanding. These factors also impact individual and development team dynamics. We identify two essential metaphorical dynamics of broadening the lens and blurring boundaries that cross-functional product teams employ in order to fully embrace product ownership, visioning, and planning towards achieving a deep collective domain understanding, creating a richer context in which to understand product requirements. We also conclude that the highly specialised nature of many organisational models and development processes is contraindicated for cross-functional product development teams in achieving this deep collective understanding and we call for a rethinking of conventional organisational and product planning practices for software product development.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
