您的聊天机器人符合GDPR标准吗?Agent设计中的未决问题
Is your chatbot GDPR compliant? Open issues in agent design
摘要:
会话代理为人类交互和无处不在的参与打开了新的机会。随着他们的会话能力和知识的提高,这些代理已经开始访问越来越多的个人身份信息和他们的用户群的私密细节。鉴于《通用数据保护条例》(GDPR)等强大的法规,这种访问引发了关键问题。本文探讨了其中的一些问题,目的是定义相关的开放问题,在对话式代理设计。我们希望这项工作可以引发对构建有效的用户交互代理的进一步研究,同时也尊重法规和用户隐私。
英文摘要:
Conversational agents open the world to new opportunities for human interaction and ubiquitous engagement. As their conversational abilities and knowledge has improved, these agents have begun to have access to an increasing variety of personally identifiable information and intimate details on their user base. This access raises crucial questions in light of regulations as robust as the General Data Protection Regulation (GDPR). This paper explores some of these questions, with the aim of defining relevant open issues in conversational agent design. We hope that this work can provoke further research into building agents that are effective at user interaction, but also respectful of regulations and user privacy.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。