arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2005.07604cs.CLcs.LG

Neural Entity Linking on Technical Service Tickets

RheinMain University of Applied Sciences(莱茵美因应用科学大学)

Nadja Kurz, Felix Hamann, Adrian Ulges

英文摘要:

Entity linking, the task of mapping textual mentions to known entities, has recently been tackled using contextualized neural networks. We address the question whether these results -- reported for large, high-quality datasets such as Wikipedia -- transfer to practical business use cases, where labels are scarce, text is low-quality, and terminology is highly domain-specific. Using an entity linking model based on BERT, a popular transformer network in natural language processing, we show that a neural approach outperforms and complements hand-coded heuristics, with improvements of about 20% top-1 accuracy. Also, the benefits of transfer learning on a large corpus are demonstrated, while fine-tuning proves difficult. Finally, we compare different BERT-based architectures and show that a simple sentence-wise encoding (Bi-Encoder) offers a fast yet efficient search in practice.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑