Neural abstractive summarization models are prone to generate content inconsistent with the source document, i.e. unfaithful. Existing automatic metrics do not capture such mistakes effectively. We tackle the problem of evaluating faithfulness of a generated summary given its source document. We first collected human annotations of faithfulness for outputs from numerous models on two datasets. We find that current models exhibit a trade-off between abstractiveness and faithfulness: outputs with less word overlap with the source document are more likely to be unfaithful. Next, we propose an automatic question answering (QA) based metric for faithfulness, FEQA, which leverages recent advances in reading comprehension. Given question-answer pairs generated from the summary, a QA model extracts answers from the document; non-matched answers indicate unfaithful information in the summary. Among metrics based on word overlap, embedding similarity, and learned language understanding models, our QA-based metric has significantly higher correlation with human faithfulness scores, especially on highly abstractive summaries.
Columbia University（哥伦比亚大学）；Stanford University（斯坦福大学）；New York University（纽约大学）；Cornell University（康奈尔大学）
Despite recent progress in abstractive summarization, systems still suffer from faithfulness errors. While prior work has proposed models that improve faithfulness, it is unclear whether the improvement comes from an increased level of extractiveness of the model outputs as one naive way to improve faithfulness is to make summarization models more extractive. In this work, we present a framework for evaluating the effective faithfulness of summarization systems, by generating a faithfulnessabstractiveness trade-off curve that serves as a control at different operating points on the abstractive…
Abstractive summarization systems leveraging pre-training language models have achieved superior results on benchmark datasets. However, such models have been shown to be more prone to hallucinate facts that are unfaithful to the input context. In this paper, we propose a method to remedy entity-level extrinsic hallucinations with Entity Coverage Control (ECC). We first compute entity coverage precision and prepend the corresponding control code for each training example, which implicitly guides the model to recognize faithfulness contents in the training phase. We further extend our method vi…
It is well known that the standard likelihood training and approximate decoding objectives in neural text generation models lead to less human-like responses for open-ended tasks such as language modeling and story generation. In this paper we have analyzed limitations of these models for abstractive document summarization and found that these models are highly prone to hallucinate content that is unfaithful to the input document. We conducted a large scale human evaluation of several neural abstractive summarization systems to better understand the types of hallucinations they produce. Our hu…
We study generating abstractive summaries that are faithful and factually consistent with the given articles. A novel contrastive learning formulation is presented, which leverages both reference summaries, as positive training data, and automatically generated erroneous summaries, as negative training data, to train summarization systems that are better at distinguishing between them. We further design four types of strategies for creating negative samples, to resemble errors made commonly by two state-of-the-art models, BART and PEGASUS, found in our new human annotations of summary errors. …
King Abdullah University of Science and Technology（阿卜杜拉国王科技大学）；Ant Group（蚂蚁集团）；University of Notre Dame（圣母大学）
Despite the success achieved in neural abstractive summarization based on pre-trained language models, one unresolved issue is that the generated summaries are not always faithful to the input document. There are two possible causes of the unfaithfulness problem: (1) the summarization model fails to understand or capture the gist of the input text, and (2) the model over-relies on the language model to generate fluent but inadequate words. In this work, we propose a Faithfulness Enhanced Summarization model (FES), which is designed for addressing these two problems and improving faithfulness i…
Despite significant progress in neural abstractive summarization, recent studies have shown that the current models are prone to generating summaries that are unfaithful to the original context. To address the issue, we study contrast candidate generation and selection as a model-agnostic post-processing technique to correct the extrinsic hallucinations (i.e. information not present in the source text) in unfaithful summaries. We learn a discriminative correction model by generating alternative candidate summaries where named entities and quantities in the generated summary are replaced with o…
UNC Chapel Hill（北卡罗来纳大学教堂山分校）；Amazon Alexa AI（亚马逊Alexa人工智能部门）；AWS AI Labs（亚马逊云服务人工智能实验室）
Despite significant progress in understanding and improving faithfulness in abstractive summarization, the question of how decoding strategies affect faithfulness is less studied. We present a systematic study of the effect of generation techniques such as beam search and nucleus sampling on faithfulness in abstractive summarization. We find a consistent trend where beam search with large beam sizes produces the most faithful summaries while nucleus sampling generates the least faithful ones. We propose two faithfulness-aware generation methods to further improve faithfulness over current gene…
Despite being able to generate fluent and grammatical text, current Seq2Seq summarization models still suffering from the unfaithful generation problem. In this paper, we study the faithfulness of existing systems from a new perspective of factual robustness which is the ability to correctly generate factual information over adversarial unfaithful information. We first measure a model's factual robustness by its success rate to defend against adversarial attacks when generating factual information. The factual robustness analysis on a wide range of current systems shows its good consistency wi…
Tencent AI Platform Department（腾讯人工智能平台部）；Harbin Institute of Technology（哈尔滨工业大学）
Generating factual-consistent summaries is a challenging task for abstractive summarization. Previous works mainly encode factual information or perform post-correct/rank after decoding. In this paper, we provide a factual-consistent solution from the perspective of contrastive learning, which is a natural extension of previous works. We propose CO2Sum (Contrastive for Consistency), a contrastive learning scheme that can be easily applied on sequence-to-sequence models for factual-consistent abstractive summarization, proving that the model can be fact-aware without modifying the architecture.…
Despite recent advances in abstractive summarization, current summarization systems still suffer from content hallucinations where models generate text that is either irrelevant or contradictory to the source document. However, prior work has been predicated on the assumption that any generated facts not appearing explicitly in the source are undesired hallucinations. Methods have been proposed to address this scenario by ultimately improving `faithfulness' to the source document, but in reality, there is a large portion of entities in the gold reference targets that are not directly in the so…
University of Central Florida（中佛罗里达大学）；Adobe Research（奥多比研究院）；Amazon Alexa AI（亚马逊 Alexa 人工智能）
While recent work in abstractive summarization has resulted in higher scores in automatic metrics, there is little understanding on how these systems combine information taken from multiple document sentences. In this paper, we analyze the outputs of five state-of-the-art abstractive summarizers, focusing on summary sentences that are formed by sentence fusion. We ask assessors to judge the grammaticality, faithfulness, and method of fusion for summary sentences. Our analysis reveals that system sentences are mostly grammatical, but often fail to remain faithful to the original article.
Abstractive summarization models typically generate content unfaithful to the input, thus highlighting the significance of evaluating the faithfulness of generated summaries. Most faithfulness metrics are only evaluated on news domain, can they be transferred to other summarization tasks? In this work, we first present a systematic study of faithfulness metrics for dialogue summarization. We evaluate common faithfulness metrics on dialogue datasets and observe that most metrics correlate poorly with human judgements despite performing well on news datasets. Given these findings, to improve exi…
Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The goal of multi-perspective answer summarization is to produce a summary that includes all perspectives of the answer. A major obstacle for multi-perspective, abstractive answer summarization is the absence of a dataset to provide supervision for producing such summaries. This work introduces a novel dataset creation method to automatically create multi-persp…
Neural abstractive summarization models are flexible and can produce coherent summaries, but they are sometimes unfaithful and can be difficult to control. While previous studies attempt to provide different types of guidance to control the output and increase faithfulness, it is not clear how these strategies compare and contrast to each other. In this paper, we propose a general and extensible guided summarization framework (GSum) that can effectively take different kinds of external guidance as input, and we perform experiments across several different varieties. Experiments demonstrate tha…
National University of Singapore（新加坡国立大学）；The Chinese University of Hong Kong, Shenzhen（香港中文大学（深圳））；Kriston AI（Kriston AI（科思顿人工智能））
Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text summarization. However, there is a lack of systematic study on dialogue summarization systems. In this work, we first perform the fine-grained human analysis on the faithfulness of dialogue summaries and observe that over 35% of generated summaries are faithfully inconsistent respective the source dialogues. Furthermore, we present a new model-level faithful…
We introduce a simple but flexible mechanism to learn an intermediate plan to ground the generation of abstractive summaries. Specifically, we prepend (or prompt) target summaries with entity chains -- ordered sequences of entities mentioned in the summary. Transformer-based sequence-to-sequence models are then trained to generate the entity chain and then continue generating the summary conditioned on the entity chain and the input. We experimented with both pretraining and finetuning with this content planning objective. When evaluated on CNN/DailyMail, XSum, SAMSum and BillSum, we demonstra…
University of Central Florida（中佛罗里达大学）；Robert Bosch LLC（罗伯特·博世有限责任公司）
We propose a new approach to generate multiple variants of the target summary with diverse content and varying lengths, then score and select admissible ones according to users' needs. Abstractive summarizers trained on single reference summaries may struggle to produce outputs that achieve multiple desirable properties, i.e., capturing the most important information, being faithful to the original, grammatical and fluent. In this paper, we propose a two-staged strategy to generate a diverse set of candidate summaries from the source text in stage one, then score and select admissible ones in …
Topic models represent groups of documents as a list of words (the topic labels). This work asks whether an alternative approach to topic labeling can be developed that is closer to a natural language description of a topic than a word list. To this end, we present an approach to generating human-like topic labels using abstractive multi-document summarization (MDS). We investigate our approach with an exploratory case study. We model topics in citation sentences in order to understand what further research needs to be done to fully operationalize MDS for topic labeling. Our case study shows t…
The Hong Kong Polytechnic University（香港理工大学）；Hong Kong Polytechnic University Shenzhen Research Institute（香港理工大学深圳研究院）；Microsoft Research（微软研究院）；Peking University（北京大学）
Unlike extractive summarization, abstractive summarization has to fuse different parts of the source text, which inclines to create fake facts. Our preliminary study reveals nearly 30% of the outputs from a state-of-the-art neural summarization system suffer from this problem. While previous abstractive summarization approaches usually focus on the improvement of informativeness, we argue that faithfulness is also a vital prerequisite for a practical abstractive summarization system. To avoid generating fake facts in a summary, we leverage open information extraction and dependency parse techn…
Columbia University（哥伦比亚大学）；Columbia University Irving Medical Center（哥伦比亚大学欧文医学中心）
Long-form clinical summarization of hospital admissions has real-world significance because of its potential to help both clinicians and patients. The faithfulness of summaries is critical to their safe usage in clinical settings. To better understand the limitations of abstractive systems, as well as the suitability of existing evaluation metrics, we benchmark faithfulness metrics against fine-grained human annotations for model-generated summaries of a patient's Brief Hospital Course. We create a corpus of patient hospital admissions and summaries for a cohort of HIV patients, each with comp…
Georgia Institute of Technology（佐治亚理工学院）；Stanford University（斯坦福大学）
Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved significant results, there is still a huge gap in generating high-quality summaries as determined by humans, such as coherence and faithfulness, partly due to the misalignment in maximizing a single human-written summary. To this end, we propose to incorporate different levels of human feedback into the training process. This will enable us to guide the models t…
We aim to renew interest in a particular multi-document summarization (MDS) task which we call AgreeSum: agreement-oriented multi-document summarization. Given a cluster of articles, the goal is to provide abstractive summaries that represent information common and faithful to all input articles. Given the lack of existing datasets, we create a dataset for AgreeSum, and provide annotations on article-summary entailment relations for a subset of the clusters in the dataset. We aim to create strong baselines for the task by applying the top-performing pretrained single-document summarization mod…
Westlake University（西湖大学）；Westlake Institute for Advanced Study（西湖高等研究院）；Zhejiang University（浙江大学）；Tencent SPPD（腾讯可持续社会价值事业部）
Deep learning has led to significant improvement in text summarization with various methods investigated and improved ROUGE scores reported over the years. However, gaps still exist between summaries produced by automatic summarizers and human professionals. Aiming to gain more understanding of summarization systems with respect to their strengths and limits on a fine-grained syntactic and semantic level, we consult the Multidimensional Quality Metric(MQM) and quantify 8 major sources of errors on 10 representative summarization models manually. Primarily, we find that 1) under similar setting…
Elastic Weight Removal for Faithful and Abstractive Dialogue Generation
TU Darmstadt（达姆施塔特工业大学）；Hessian Center for AI (hessian.AI)（黑森人工智能中心）；Allen Institute for Artificial Intelligence（艾伦人工智能研究所）；ETH Zürich（苏黎世联邦理工学院）；University of Edinburgh（爱丁堡大学）
We address the problem of unsupervised abstractive summarization of collections of user generated reviews with self-supervision and control. We propose a self-supervised setup that considers an individual document as a target summary for a set of similar documents. This setting makes training simpler than previous approaches by relying only on standard log-likelihood loss. We address the problem of hallucinations through the use of control codes, to steer the generation towards more coherent and relevant summaries.Finally, we extend the Transformer architecture to allow for multiple reviews as…
