arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2005.01320cs.CL
收藏

NLP在FinTech中的应用:过去、现在和未来

NLP in FinTech Applications: Past, Present and Future

National Taiwan University(台湾大学);National Chengchi University(政治大学)

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen

摘要:

根据Google Trends对金融科技的统计,金融科技(FinTech)是近五年来全球范围内迅速崛起的话题之一。在这份立场文件中,我们专注于自然语言处理(NLP)技术在金融领域的应用研究。我们的目标是指出我们现在的位置,并为未来的研究提供蓝图。我们从了解你的客户(KYC)、了解你的产品(KYP)和满足你的客户(SYC)三个方面来讲述应用场景。通过分析正式文档和非正式文本数据来了解企业客户和个人客户。此外,我们讨论了如何动态更新产品的功能,从前景和风险的角度来看。最后,我们讨论了满足客户在B2C和C2C的商业模式。在总结过去和最近的挑战之后,我们强调了在金融科技和开放金融趋势下几个有前途的未来研究方向。

英文摘要:

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain. Our goal is to indicate the position we are now and provide the blueprint for future researches. We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC). Both formal documents and informal textual data are analyzed to understand corporate customers and personal customers. Furthermore, we talk over how to dynamically update the features of products from the prospect and the risk points of view. Finally, we discuss satisfying the customers in both B2C and C2C business models. After summarizing the past and the recent challenges, we highlight several promising future research directions in the trend of FinTech and the open finance tendency.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑