Recent advances in research have demonstrated the effectiveness of knowledge graphs (KG) in providing valuable external knowledge to improve recommendation systems (RS). A knowledge graph is capable of encoding high-order relations that connect two objects with one or multiple related attributes. With the help of the emerging Graph Neural Networks (GNN), it is possible to extract both object characteristics and relations from KG, which is an essential factor for successful recommendations. In this paper, we provide a comprehensive survey of the GNN-based knowledge-aware deep recommender systems. Specifically, we discuss the state-of-the-art frameworks with a focus on their core component, i.e., the graph embedding module, and how they address practical recommendation issues such as scalability, cold-start and so on. We further summarize the commonly-used benchmark datasets, evaluation metrics as well as open-source codes. Finally, we conclude the survey and propose potential research directions in this rapidly growing field.
University of New South Wales（新南威尔士大学）；University of Technology Sydney（悉尼科技大学）；Data61, CSIRO（澳大利亚联邦科学与工业研究组织数据61研究所）
A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy recommender system. This survey provides a systemic summary of three categories of trust-aware recommender systems: social-aware recommender systems that leverage users' social relationships; robust recommender systems that filter untruthful noises (e.g., spammers and fake information) or enhance attack resistance; explainable recommender systems that provide…
Iterative machine learning algorithms used to power recommender systems often change people's preferences by trying to learn them. Further a recommender can better predict what a user will do by making its users more predictable. Some preference changes on the part of the user are self-induced and desired whether the recommender caused them or not. This paper proposes that solutions to preference manipulation in recommender systems must take into account certain meta-preferences (preferences over another preference) in order to respect the autonomy of the user and not be manipulative.
The Hong Kong Polytechnic University（香港理工大学）；City University of Hong Kong（香港城市大学）；Michigan State University（密歇根州立大学）；The Hong Kong University of Science and Technology（香港科技大学）
As one of the most successful AI-powered applications, recommender systems aim to help people make appropriate decisions in an effective and efficient way, by providing personalized suggestions in many aspects of our lives, especially for various human-oriented online services such as e-commerce platforms and social media sites. In the past few decades, the rapid developments of recommender systems have significantly benefited human by creating economic value, saving time and effort, and promoting social good. However, recent studies have found that data-driven recommender systems can pose ser…
A Survey on Popularity Bias in Recommender Systems
MediaFutures: Research Centre for Responsible Media Technology & Innovation, University of Bergen（MediaFutures：负责任媒体技术与创新研究中心，卑尔根大学）；AAU Klagenfurt（克拉根福应用科技大学（AAU））
The University of New South Wales（新南威尔士大学）；University of Technology, Sydney（悉尼科技大学）；Macquarie University（麦考瑞大学）
Recommendation represents a vital stage in developing and promoting the benefits of the Internet of Things (IoT). Traditional recommender systems fail to exploit ever-growing, dynamic, and heterogeneous IoT data. This paper presents a comprehensive review of the state-of-the-art recommender systems, as well as related techniques and application in the vibrant field of IoT. We discuss several limitations of applying recommendation systems to IoT and propose a reference framework for comparing existing studies to guide future research and practices.
Amazon（亚马逊）；The Ohio State University（俄亥俄州立大学）；École de Technologie Supérieure（高等技术学院）；University of Minnesota（明尼苏达大学）
Collaborative recommendation approaches based on nearest-neighbors are still highly popular today due to their simplicity, their efficiency, and their ability to produce accurate and personalized recommendations. This chapter offers a comprehensive survey of neighborhood-based methods for the item recommendation problem. It presents the main characteristics and benefits of such methods, describes key design choices for implementing a neighborhood-based recommender system, and gives practical information on how to make these choices. A broad range of methods is covered in the chapter, including…
Recommender systems apply data mining techniques and prediction algorithms to predict users' interest on information, products and services among the tremendous amount of available items. The vast growth of information on the Internet as well as number of visitors to websites add some key challenges to recommender systems. These are: producing accurate recommendation, handling many recommendations efficiently and coping with the vast growth of number of participants in the system. Therefore, new recommender system technologies are needed that can quickly produce high quality recommendations ev…
Nova School of Business and Economics, Universidade NOVA de Lisboa（新里斯本大学商业与经济学院）
In contrast to many other domains, recommender systems in health services may benefit particularly from the incorporation of health domain knowledge, as it helps to provide meaningful and personalised recommendations catering to the individual's health needs. With recent advances in representation learning enabling the hierarchical embedding of health knowledge into the hyperbolic Poincare space, this work proposes a content-based recommender system for patient-doctor matchmaking in primary care based on patients' health profiles, enriched by pre-trained Poincare embeddings of the ICD-9 codes …
Recommender systems can be characterized as software solutions that provide users convenient access to relevant content. Traditionally, recommender systems research predominantly focuses on developing machine learning algorithms that aim to predict which content is relevant for individual users. In real-world applications, however, optimizing the accuracy of such relevance predictions as a single objective in many cases is not sufficient. Instead, multiple and often competing objectives have to be considered, leading to a need for more research in multi-objective recommender systems. We can di…
In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog system can enhance the performance of the recommendation system by introducing knowledge-grounded information about users' preferences, and the recommender system can improve that of the dialog generation system by providing recommendation-aware vocabulary bias. Experimental results demonstrate that our proposed model has significant advantages over the baselines in both the evaluation o…
User Behavior Modeling (UBM) plays a critical role in user interest learning, which has been extensively used in recommender systems. Crucial interactive patterns between users and items have been exploited, which brings compelling improvements in many recommendation tasks. In this paper, we attempt to provide a thorough survey of this research topic. We start by reviewing the research background of UBM. Then, we provide a systematic taxonomy of existing UBM research works, which can be categorized into four different directions including Conventional UBM, Long-Sequence UBM, Multi-Type UBM, an…
ITMO University（圣彼得堡国立信息技术机械与光学大学）；Sber AI Lab（俄罗斯联邦储蓄银行人工智能实验室）；AIRI（人工智能研究所）；Sber（俄罗斯联邦储蓄银行）
This survey aims at providing a comprehensive overview of the recent trends in the field of modeling and simulation (M&S) of interactions between users and recommender systems and applications of the M&S to the performance improvement of industrial recommender engines. We start with the motivation behind the development of frameworks implementing the simulations -- simulators -- and the usage of them for training and testing recommender systems of different types (including Reinforcement Learning ones). Furthermore, we provide a new consistent classification of existing simulators based on the…
Indian Institute of Management Lucknow（勒克瑙印度管理学院）；Indian Institute of Management Raipur（赖布尔印度管理学院）
Among the machine learning applications to business, recommender systems would take one of the top places when it comes to success and adoption. They help the user in accelerating the process of search while helping businesses maximize sales. Post phenomenal success in computer vision and speech recognition, deep learning methods are beginning to get applied to recommender systems. Current survey papers on deep learning in recommender systems provide a historical overview and taxonomy of recommender systems based on type. Our paper addresses the gaps of providing a taxonomy of deep learning ap…
Institute of Computing Technology, CAS（中国科学院计算技术研究所）；Hong Kong University of Science and Technology（香港科技大学）；University of Chinese Academy of Sciences（中国科学院大学）；University of Science and Technology of China（中国科学技术大学）；Baidu Talent Intelligence Center, Baidu Inc.（百度人才智能中心（百度公司））；Business Intelligence Lab, Baidu Research（百度研究院商业智能实验室）；Microsoft Research Asia（微软亚洲研究院）
To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized recommendations, recommender systems still suffer from several challenges, such as data sparsity and cold start. In recent years, generating recommendations with the knowledge graph as side information has attracted considerable interest. Such an approach can not only alleviate the abovementioned issues for a more accurate recommendation, but also provide expla…
Within the rapidly developing Internet of Things (IoT), numerous and diverse physical devices, Edge devices, Cloud infrastructure, and their quality of service requirements (QoS), need to be represented within a unified specification in order to enable rapid IoT application development, monitoring, and dynamic reconfiguration. But heterogeneities among different configuration knowledge representation models pose limitations for acquisition, discovery and curation of configuration knowledge for coordinated IoT applications. This paper proposes a unified data model to represent IoT resource conf…
The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical data. Conversational Recommendation System (CRS) uses the interactive form of the dialogue systems to solve the intrinsic problems of traditional recommendation systems. However, due to the lack of contextual information modeling, the existing CRS models are unable to deal with the exploitation and exploration (E&E) problem well, resulting in the heavy burden…
Peking University（北京大学）；Renmin University of China（中国人民大学）
Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation data itself lacks of sufficient contextual information for accurately understanding users' preference. Second, there is a semantic gap between natural language expression and item-level user preference. To address these issues, we incorporate both word-oriented and entity-oriented knowledge graphs (KG) to enhance the data representations in CRSs, and adopt Mut…
Hefei University of Technology（合肥工业大学）；Institute of Artificial Intelligence, Hefei Comprehensive National Science Center（合肥综合性国家科学中心人工智能研究院）；University of Science and Technology of China（中国科学技术大学）；National University of Singapore（新加坡国立大学）
Influenced by the great success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed significant progress in developing neural recommender models, which generalize and surpass traditional recommender models owing to the strong representation power of neural networks. In this survey paper, we conduct a systematic review on neural recommender models from the perspective of recommendation modeling with the accuracy goal, aiming to summarize this field …
Recall assistance methods are among the key aspects that improve the accuracy of online dietary assessment surveys. These methods still mainly rely on experience of trained interviewers with nutritional background, but data driven approaches could improve cost-efficiency and scalability of automated dietary assessment. We evaluated the effectiveness of a recommender algorithm developed for an online dietary assessment system called Intake24, that automates the multiple-pass 24-hour recall method. The recommender builds a model of eating behavior from recalls collected in past surveys. Based on…
Manipulating Recommender Systems: A Survey of Poisoning Attacks and Countermeasures
Griffith University（格里菲斯大学）；École Polytechnique Fédérale de Lausanne（洛桑联邦理工学院）；Monash University（莫纳什大学）；Humboldt-Universität zu Berlin（柏林洪堡大学）；The University of Queensland（昆士兰大学）
Shanghai Jiao Tong University（上海交通大学）；The Hong Kong Polytechnic University（香港理工大学）；Microsoft Research Asia（微软亚洲研究院）
To alleviate sparsity and cold start problem of collaborative filtering based recommender systems, researchers and engineers usually collect attributes of users and items, and design delicate algorithms to exploit these additional information. In general, the attributes are not isolated but connected with each other, which forms a knowledge graph (KG). In this paper, we propose Knowledge Graph Convolutional Networks (KGCN), an end-to-end framework that captures inter-item relatedness effectively by mining their associated attributes on the KG. To automatically discover both high-order structur…
Public knowledge graphs such as DBpedia and Wikidata have been recognized as interesting sources of background knowledge to build content-based recommender systems. They can be used to add information about the items to be recommended and links between those. While quite a few approaches for exploiting knowledge graphs have been proposed, most of them aim at optimizing the recommendation strategy while using a fixed knowledge graph. In this paper, we take a different approach, i.e., we fix the recommendation strategy and observe changes when using different underlying knowledge graphs. Particu…
Ferdowsi University of Mashhad（马什哈德菲尔多西大学）；University of Tehran（德黑兰大学）
Movies are a great source of entertainment. However, the problem arises when one is trying to find the desired content within this vast amount of data which is significantly increasing every year. Recommender systems can provide appropriate algorithms to solve this problem. The content_based technique has found popularity due to the lack of available user data in most cases. Content_based recommender systems are based on the similarity of items' demographic information; Term Frequency _ Inverse Document Frequency (TF_IDF) and Knowledge Graph Embedding (KGE) are two approaches used to vectorize…
Shanghai Jiao Tong University（上海交通大学）；Microsoft Research Asia（微软亚洲研究院）；Meituan AI Lab（美团人工智能实验室）；The Hong Kong Polytechnic University（香港理工大学）
To address the sparsity and cold start problem of collaborative filtering, researchers usually make use of side information, such as social networks or item attributes, to improve recommendation performance. This paper considers the knowledge graph as the source of side information. To address the limitations of existing embedding-based and path-based methods for knowledge-graph-aware recommendation, we propose Ripple Network, an end-to-end framework that naturally incorporates the knowledge graph into recommender systems. Similar to actual ripples propagating on the surface of water, Ripple N…
University of Qom（库姆大学）；RWTH Aachen University（亚琛工业大学）
Considering processes of a business in a recommender system is highly advantageous. Although most studies in the business process analysis domain are of descriptive and predictive nature, the feasibility of constructing a process-aware recommender system is assessed in a few works. One reason can be the lack of knowledge on process mining potential for recommendation problems. Therefore, this paper aims to identify and analyze the published studies on process-aware recommender system techniques in business process management and process mining domain. A systematic review was conducted on 33 ac…
Recommender systems learn about user preferences over time, automatically finding things of similar interest. This reduces the burden of creating explicit queries. Recommender systems do, however, suffer from cold-start problems where no initial information is available early on upon which to base recommendations. Semantic knowledge structures, such as ontologies, can provide valuable domain knowledge and user information. However, acquiring such knowledge and keeping it up to date is not a trivial task and user interests are particularly difficult to acquire and maintain. This paper investiga…
Skolkovo Institute of Science and Technology（斯科尔科沃科学技术研究院）；Institute of Numerical Mathematics Russian Academy of Sciences（俄罗斯科学院数值数学研究所）
A substantial progress in development of new and efficient tensor factorization techniques has led to an extensive research of their applicability in recommender systems field. Tensor-based recommender models push the boundaries of traditional collaborative filtering techniques by taking into account a multifaceted nature of real environments, which allows to produce more accurate, situational (e.g. context-aware, criteria-driven) recommendations. Despite the promising results, tensor-based methods are poorly covered in existing recommender systems surveys. This survey aims to complement previ…
Tools for filtering the World Wide Web exist, but they are hampered by the difficulty of capturing user preferences in such a dynamic environment. We explore the acquisition of user profiles by unobtrusive monitoring of browsing behaviour and application of supervised machine-learning techniques coupled with an ontological representation to extract user preferences. A multi-class approach to paper classification is used, allowing the paper topic taxonomy to be utilised during profile construction. The Quickstep recommender system is presented and two empirical studies evaluate it in a real wor…
Knowledge graph is generally incorporated into recommender systems to improve overall performance. Due to the generalization and scale of the knowledge graph, most knowledge relationships are not helpful for a target user-item prediction. To exploit the knowledge graph to capture target-specific knowledge relationships in recommender systems, we need to distill the knowledge graph to reserve the useful information and refine the knowledge to capture the users' preferences. To address the issues, we propose Knowledge-aware Conditional Attention Networks (KCAN), which is an end-to-end model to i…
Pohang University of Science and Technology (POSTECH)（浦项科技大学）
Recommender Systems (RS) have employed knowledge distillation which is a model compression technique training a compact student model with the knowledge transferred from a pre-trained large teacher model. Recent work has shown that transferring knowledge from the teacher's intermediate layer significantly improves the recommendation quality of the student. However, they transfer the knowledge of individual representation point-wise and thus have a limitation in that primary information of RS lies in the relations in the representation space. This paper proposes a new topology distillation appr…
Realistic recommender systems are often required to adapt to ever-changing data and tasks or to explore different models systematically. To address the need, we present AutoRec, an open-source automated machine learning (AutoML) platform extended from the TensorFlow ecosystem and, to our knowledge, the first framework to leverage AutoML for model search and hyperparameter tuning in deep recommendation models. AutoRec also supports a highly flexible pipeline that accommodates both sparse and dense inputs, rating prediction and click-through rate (CTR) prediction tasks, and an array of recommend…
Existing Recommender Systems mainly focus on exploiting users' feedback, e.g., ratings, and reviews on common items to detect similar users. Thus, they might fail when there are no common items of interest among users. We call this problem the Data Sparsity With no Feedback on Common Items (DSW-n-FCI). Personality-based recommender systems have shown a great success to identify similar users based on their personality types. However, there are only a few personality-based recommender systems in the literature which either discover personality explicitly through filling a questionnaire that is …
Echo chambers on social media are a significant problem that can elicit a number of negative consequences, most recently affecting the response to COVID-19. Echo chambers promote conspiracy theories about the virus and are found to be linked to vaccine hesitancy, less compliance with mask mandates, and the practice of social distancing. Moreover, the problem of echo chambers is connected to other pertinent issues like political polarization and the spread of misinformation. An echo chamber is defined as a network of users in which users only interact with opinions that support their pre-existi…
University of New South Wales（新南威尔士大学）；University of California, San Diego（加利福尼亚大学圣迭戈分校）；University of Technology Sydney（悉尼科技大学）
In light of the emergence of deep reinforcement learning (DRL) in recommender systems research and several fruitful results in recent years, this survey aims to provide a timely and comprehensive overview of the recent trends of deep reinforcement learning in recommender systems. We start with the motivation of applying DRL in recommender systems. Then, we provide a taxonomy of current DRL-based recommender systems and a summary of existing methods. We discuss emerging topics and open issues, and provide our perspective on advancing the domain. This survey serves as introductory material for r…
The knowledge engineering bottleneck is still a major challenge in configurator projects. In this paper we show how recommender systems can support knowledge base development and maintenance processes. We discuss a couple of scenarios for the application of recommender systems in knowledge engineering and report the results of empirical studies which show the importance of user-centered configuration knowledge organization.
Recommender engines have become an integral component in today's e-commerce systems. From recommending books in Amazon to finding friends in social networks such as Facebook, they have become omnipresent. Generally, recommender systems can be classified into two main categories: content based and collaborative filtering based models. Both these models build relationships between users and items to provide recommendations. Content based systems achieve this task by utilizing features extracted from the context available, whereas collaborative systems use shared interests between user-item subse…
With the explosive growth of online information, recommender systems play a key role to alleviate such information overload. Due to the important application value of recommender systems, there have always been emerging works in this field. In recommender systems, the main challenge is to learn the effective user/item representations from their interactions and side information (if any). Recently, graph neural network (GNN) techniques have been widely utilized in recommender systems since most of the information in recommender systems essentially has graph structure and GNN has superiority in …
Empowering recommender systems using automatically generated Knowledge Graphs and Reinforcement Learning
Insight Research Ireland Centre for Data Analytics, Data Science Institute, University of Galway（爱尔兰高威大学数据科学研究所Insight爱尔兰数据分析研究中心）；Fidelity Investments（富达投资）
In this big data era, it is hard for the current generation to find the right data from the huge amount of data contained within online platforms. In such a situation, there is a need for an information filtering system that might help them find the information they are looking for. In recent years, a research field has emerged known as recommender systems. Recommenders have become important as they have many real-life applications. This paper reviews the different techniques and developments of recommender systems in e-commerce, e-tourism, e-resources, e-government, e-learning, and e-library.…
