We introduce FinLin, a novel corpus containing investor reports, company reports, news articles, and microblogs from StockTwits, targeting multiple entities stemming from the automobile industry and covering a 3-month period. FinLin was annotated with a sentiment score and a relevance score in the range [-1.0, 1.0] and [0.0, 1.0], respectively. The annotations also include the text spans selected for the sentiment, thus, providing additional insight into the annotators' reasoning. Overall, FinLin aims to complement the current knowledge by providing a novel and publicly available financial sentiment corpus and to foster research on the topic of financial sentiment analysis and potential applications in behavioural science.
Entity-level sentiment analysis predicts the sentiment about entities mentioned in a given text. It is very useful in a business context to understand user emotions towards certain entities, such as products or companies. In this paper, we demonstrate how we developed an entity-level sentiment analysis system that analyzes English telephone conversation transcripts in contact centers to provide business insight. We present two approaches, one entirely based on the transformer-based DistilBERT model, and another that uses a convolutional neural network supplemented with some heuristic rules.
The University of Melbourne（墨尔本大学）；School of Computing and Information Systems（计算与信息系统学院）
While neural networks have been shown to achieve impressive results for sentence-level sentiment analysis, targeted aspect-based sentiment analysis (TABSA) --- extraction of fine-grained opinion polarity w.r.t. a pre-defined set of aspects --- remains a difficult task. Motivated by recent advances in memory-augmented models for machine reading, we propose a novel architecture, utilising external "memory chains" with a delayed memory update mechanism to track entities. On a TABSA task, the proposed model demonstrates substantial improvements over state-of-the-art approaches, including those usi…
Social Media users tend to mention entities when reacting to news events. The main purpose of this work is to create entity-centric aggregations of tweets on a daily basis. By applying topic modeling and sentiment analysis, we create data visualization insights about current events and people reactions to those events from an entity-centric perspective.
We consider entity-level sentiment analysis in Arabic, a morphologically rich language with increasing resources. We present a system that is applied to complex posts written in response to Arabic newspaper articles. Our goal is to identify important entity "targets" within the post along with the polarity expressed about each target. We achieve significant improvements over multiple baselines, demonstrating that the use of specific morphological representations improves the performance of identifying both important targets and their sentiment, and that the use of distributional semantic clust…
University College London（伦敦大学学院）；Bloomsbury AI；University of Warwick（华威大学）
In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are …
The problem of aspect-based sentiment analysis deals with classifying sentiments (negative, neutral, positive) for a given aspect in a sentence. A traditional sentiment classification task involves treating the entire sentence as a text document and classifying sentiments based on all the words. Let us assume, we have a sentence such as "the acceleration of this car is fast, but the reliability is horrible". This can be a difficult sentence because it has two aspects with conflicting sentiments about the same entity. Considering machine learning techniques (or deep learning), how do we encode …
School of Computing and Information Sciences（计算与信息科学学院）；Florida International University（佛罗里达国际大学）
Aspect based sentiment analysis (ABSA) can provide more detailed information than general sentiment analysis, because it aims to predict the sentiment polarities of the given aspects or entities in text. We summarize previous approaches into two subtasks: aspect-category sentiment analysis (ACSA) and aspect-term sentiment analysis (ATSA). Most previous approaches employ long short-term memory and attention mechanisms to predict the sentiment polarity of the concerned targets, which are often complicated and need more training time. We propose a model based on convolutional neural networks and …
Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis), other tasks aim at determining the polarity of the text categorizing them as positive, negative and neutral. Whenever there is a presence of sentiment in the text, it has a source (people, group of people or any entity) and the sentiment is directed towards some entity, object, event or person. Sentiment analysis tasks aim to determine the subject, the target a…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；Tsinghua University（清华大学）
Extracting opinion targets is an important task in sentiment analysis on product reviews and complementary entities (products) are one important type of opinion targets that may work together with the reviewed product. In this paper, we address the problem of Complementary Entity Recognition (CER) as a supervised sequence labeling with the capability of expanding domain knowledge as key-value pairs from unlabeled reviews, by automatically learning and enhancing knowledge-based features. We use Conditional Random Field (CRF) as the base learner and augment CRF with knowledge-based features (cal…
University of Southern Queensland（南昆士兰大学）；Lingnan University（岭南大学）
Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their learning-teaching practices pedagogically. With advancements in sentiment annotation techniques and AI methodologies, student comments can be labelled with their sentiment orientation without much human intervention. In this review article, (1) we consider the role of emotional analysis in education from four levels: document level, sentence level, entity level, and …
Aspect-term sentiment analysis (ATSA) is a longstanding challenge in natural language understanding. It requires fine-grained semantical reasoning about a target entity appeared in the text. As manual annotation over the aspects is laborious and time-consuming, the amount of labeled data is limited for supervised learning. This paper proposes a semi-supervised method for the ATSA problem by using the Variational Autoencoder based on Transformer (VAET), which models the latent distribution via variational inference. By disentangling the latent representation into the aspect-specific sentiment a…
University of Hamburg（汉堡大学）；Umeå University（于默奥大学）
Sentiment analysis has transitioned from classifying the sentiment of an entire sentence to providing the contextual information of what targets exist in a sentence, what sentiment the individual targets have, and what the causal words responsible for that sentiment are. However, this has led to elaborate requirements being placed on the datasets needed to train neural networks on the joint triplet task of determining an entity, its sentiment, and the causal words for that sentiment. Requiring this kind of data for training systems is problematic, as they suffer from stacking subjective annota…
National Research Council Canada（加拿大国家研究委员会）；University of Ottawa（渥太华大学）
We can often detect from a person's utterances whether he/she is in favor of or against a given target entity -- their stance towards the target. However, a person may express the same stance towards a target by using negative or positive language. Here for the first time we present a dataset of tweet--target pairs annotated for both stance and sentiment. The targets may or may not be referred to in the tweets, and they may or may not be the target of opinion in the tweets. Partitions of this dataset were used as training and test sets in a SemEval-2016 shared task competition. We propose a si…
DECO-MWE: building a linguistic resource of Korean multiword expressions for feature-based sentiment analysis
DICORA, Department of Linguistics and Cognitive Science, Hankuk University of Foreign Studies, Korea（DICORA，语言学与认知科学系，韩国民法大学，韩国）；Université Paris-Est, LIGM, CNRS, UPEM, ESIEE, ENPC, France（巴黎-est大学，LIGM，法国国家科学研究中心，UPEM，ESIEE，ENPC，法国）
Opinion mining, also called sentiment analysis, is the field of study that analyzes people opinions, sentiments, evaluations, appraisals, attitudes, and emotions towards entities such as products, services, organizations, individuals, issues, events, topics, and their attributes. Holistic lexicon-based approach does not consider the strength of each opinion, i.e., whether the opinion is very strongly negative (or positive), strongly negative (or positive), moderate negative (or positive), very weakly negative (or positive) and weakly negative (or positive). In this paper, we propose approach t…
Relationship extraction and named entity recognition have always been considered as two distinct tasks that require different input data, labels, and models. However, both are essential for structured sentiment analysis. We believe that both tasks can be combined into a single stacked model with the same input data. We performed different experiments to find the best model to extract multiple opinion tuples from a single sentence. The opinion tuples will consist of holders, targets, and expressions. With the opinion tuples, we will be able to extract the relationship we need.
Wangxuan Institute of Computer Technology, Peking University（北京大学王选计算机技术研究所）；Center for Data Science, Peking University（北京大学数据科学中心）；The MOE Key Laboratory of Computational Linguistics, Peking University（北京大学教育部计算语言学重点实验室）
Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task which aims to extract the aspects from sentences and identify their corresponding sentiments. Aspect term extraction (ATE) is the crucial step for ABSA. Due to the expensive annotation for aspect terms, we often lack labeled target domain data for fine-tuning. To address this problem, many approaches have been proposed recently to transfer common knowledge in an unsupervised way, but such methods have too many modules and require expensive multi-stage preprocessing. In this paper, we propose a simple but effective…
VIT University（韦洛尔理工大学）；Nanyang Technological University（南洋理工大学）
Entity resolution aims at resolving repeated references to an entity in a document and forms a core component of natural language processing (NLP) research. This field possesses immense potential to improve the performance of other NLP fields like machine translation, sentiment analysis, paraphrase detection, summarization, etc. The area of entity resolution in NLP has seen proliferation of research in two separate sub-areas namely: anaphora resolution and coreference resolution. Through this review article, we aim at clarifying the scope of these two tasks in entity resolution. We also carry …
We introduce PerSenT, a dataset of crowd-sourced annotations of the sentiment expressed by the authors towards the main entities in news articles. The dataset also includes paragraph-level sentiment annotations to provide more fine-grained supervision for the task. Our benchmarks of multiple strong baselines show that this is a difficult classification task. The results also suggest that simply fine-tuning document-level representations from BERT isn't adequate for this task. Making paragraph-level decisions and aggregating them over the entire document is also ineffective. We present empirica…
The George Washington University（乔治华盛顿大学）；Ferdowsi University of Mashhad（马什哈德菲尔多西大学）；Shahid Beheshti University（沙希德·贝赫什提大学）；University of Guilan（吉兰大学）
Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing …
We study Comparative Preference Classification (CPC) which aims at predicting whether a preference comparison exists between two entities in a given sentence and, if so, which entity is preferred over the other. High-quality CPC models can significantly benefit applications such as comparative question answering and review-based recommendations. Among the existing approaches, non-deep learning methods suffer from inferior performances. The state-of-the-art graph neural network-based ED-GAT (Ma et al., 2020) only considers syntactic information while ignoring the critical semantic relations and…
The emergence and rapid progress of the Internet have brought ever-increasing impact on financial domain. How to rapidly and accurately mine the key information from the massive negative financial texts has become one of the key issues for investors and decision makers. Aiming at the issue, we propose a sentiment analysis and key entity detection approach based on BERT, which is applied in online financial text mining and public opinion analysis in social media. By using pre-train model, we first study sentiment analysis, and then we consider key entity detection as a sentence matching or Mach…
Grammar Detection, also referred to as Parts of Speech Tagging of raw text, is considered an underlying building block of the various Natural Language Processing pipelines like named entity recognition, question answering, and sentiment analysis. In short, forgiven a sentence, Parts of Speech tagging is the task of specifying and tagging each word of a sentence with nouns, verbs, adjectives, adverbs, and more. Sentiment Analysis may well be a procedure accustomed to determining if a given sentence's emotional tone is neutral, positive or negative. To assign polarity scores to the thesis or ent…
University of California San Diego（加州大学圣地亚哥分校）；Halıcıoğlu Data Science Institute, University of California San Diego（加州大学圣地亚哥分校哈利奇奥卢数据科学研究所）
Multilingual transformer language models have recently attracted much attention from researchers and are used in cross-lingual transfer learning for many NLP tasks such as text classification and named entity recognition. However, similar methods for transfer learning from monolingual text to code-switched text have not been extensively explored mainly due to the following challenges: (1) Code-switched corpus, unlike monolingual corpus, consists of more than one language and existing methods can't be applied efficiently, (2) Code-switched corpus is usually made of resource-rich and low-resourc…
INFOTEC Centro de Investigación e Innovación en Tecnologías de la Información y Comunicación（INFOTEC 信息与通信技术研究与创新中心）；CentroGEO Centro de Investigación en Ciencias de Información Geoespacial（CentroGEO 地理空间信息科学研究中心）；CONACyT Consejo Nacional de Ciencia y Tecnología（国家科学技术委员会）
Sentiment analysis is a text mining task that determines the polarity of a given text, i.e., its positiveness or negativeness. Recently, it has received a lot of attention given the interest in opinion mining in micro-blogging platforms. These new forms of textual expressions present new challenges to analyze text given the use of slang, orthographic and grammatical errors, among others. Along with these challenges, a practical sentiment classifier should be able to handle efficiently large workloads. The aim of this research is to identify which text transformations (lemmatization, stemming, …
Sentiment analysis is a widely studied NLP task where the goal is to determine opinions, emotions, and evaluations of users towards a product, an entity or a service that they are reviewing. One of the biggest challenges for sentiment analysis is that it is highly language dependent. Word embeddings, sentiment lexicons, and even annotated data are language specific. Further, optimizing models for each language is very time consuming and labor intensive especially for recurrent neural network models. From a resource perspective, it is very challenging to collect data for different languages. In…
University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；Yahoo! Research（雅虎研究院）；Huawei Research America（华为美国研究院）
Given a target name, which can be a product aspect or entity, identifying its aspect words and opinion words in a given corpus is a fine-grained task in target-based sentiment analysis (TSA). This task is challenging, especially when we have no labeled data and we want to perform it for any given domain. To address it, we propose a general two-stage approach. Stage one extracts/groups the target-related words (call t-words) for a given target. This is relatively easy as we can apply an existing semantics-based learning technique. Stage two separates the aspect and opinion words from the groupe…
In this paper, we present TwiSent, a sentiment analysis system for Twitter. Based on the topic searched, TwiSent collects tweets pertaining to it and categorizes them into the different polarity classes positive, negative and objective. However, analyzing micro-blog posts have many inherent challenges compared to the other text genres. Through TwiSent, we address the problems of 1) Spams pertaining to sentiment analysis in Twitter, 2) Structural anomalies in the text in the form of incorrect spellings, nonstandard abbreviations, slangs etc., 3) Entity specificity in the context of the topic se…
Identification of user's opinions from natural language text has become an exciting field of research due to its growing applications in the real world. The research field is known as sentiment analysis and classification, where aspect category detection (ACD) and aspect category polarity (ACP) are two important sub-tasks of aspect-based sentiment analysis. The goal in ACD is to specify which aspect of the entity comes up in opinion while ACP aims to specify the polarity of each aspect category from the ACD task. The previous works mostly propose separate solutions for these two sub-tasks. Thi…
Department of Computer Engineering, Iran University of Science and Technology（伊朗科技大学计算机工程系）
Due to the increased availability of online reviews, sentiment analysis had been witnessed a booming interest from the researchers. Sentiment analysis is a computational treatment of sentiment used to extract and understand the opinions of authors. While many systems were built to predict the sentiment of a document or a sentence, many others provide the necessary detail on various aspects of the entity (i.e. aspect-based sentiment analysis). Most of the available data resources were tailored to English and the other popular European languages. Although Persian is a language with more than 110…
Jheronimus Academy of Data Science（杰罗尼莫斯数据科学学院）；Universitas Al Azhar Indonesia（印度尼西亚爱资哈尔大学）；Ninja Van（Ninja Van（印尼快递公司））
Aspect and opinion term extraction is a critical step in Aspect-Based Sentiment Analysis (ABSA). Our study focuses on evaluating transfer learning using pre-trained BERT (Devlin et al., 2018) to classify tokens from hotel reviews in bahasa Indonesia. The primary challenge is the language informality of the review texts. By utilizing transfer learning from a multilingual model, we achieved up to 2% difference on token level F1-score compared to the state-of-the-art Bi-LSTM model with fewer training epochs (3 vs. 200 epochs). The fine-tuned model clearly outperforms the Bi-LSTM model on the enti…
Zhejiang University（浙江大学）；Peking University（北京大学）；University of Cambridge（剑桥大学）；Harvard Medical School（哈佛医学院）；Westlake University（西湖大学）
The COVID-19 pandemic continues to bring up various topics discussed or debated on social media. In order to explore the impact of pandemics on people's lives, it is crucial to understand the public's concerns and attitudes towards pandemic-related entities (e.g., drugs, vaccines) on social media. However, models trained on existing named entity recognition (NER) or targeted sentiment analysis (TSA) datasets have limited ability to understand COVID-19-related social media texts because these datasets are not designed or annotated from a medical perspective. This paper releases METS-CoV, a data…
Institute for Infocomm Research（信息通信研究院）；Nanyang Technological University（南洋理工大学）
Aspect-based sentiment analysis (ABSA) tries to predict the polarity of a given document with respect to a given aspect entity. While neural network architectures have been successful in predicting the overall polarity of sentences, aspect-specific sentiment analysis still remains as an open problem. In this paper, we propose a novel method for integrating aspect information into the neural model. More specifically, we incorporate aspect information into the neural model by modeling word-aspect relationships. Our novel model, \textit{Aspect Fusion LSTM} (AF-LSTM) learns to attend based on asso…
Product market demand analysis plays a significant role for originating business strategies due to its noticeable impact on the competitive business field. Furthermore, there are roughly 228 million native Bengali speakers, the majority of whom use Banglish text to interact with one another on social media. Consumers are buying and evaluating items on social media with Banglish text as social media emerges as an online marketplace for entrepreneurs. People use social media to find preferred smartphone brands and models by sharing their positive and bad experiences with them. For this reason, o…
Understanding who blames or supports whom in news text is a critical research question in computational social science. Traditional methods and datasets for sentiment analysis are, however, not suitable for the domain of political text as they do not consider the direction of sentiments expressed between entities. In this paper, we propose a novel NLP task of identifying directed sentiment relationship between political entities from a given news document, which we call directed sentiment extraction. From a million-scale news corpus, we construct a dataset of news sentences where sentiment rel…
Manipal Institute of Technology（马尼帕尔理工学院）；Carnegie Mellon University（卡内基梅隆大学）；Yildiz Technical University（耶尔德兹理工大学）
Privacy is important considering the financial Domain as such data is highly confidential and sensitive. Natural Language Processing (NLP) techniques can be applied for text classification and entity detection purposes in financial domains such as customer feedback sentiment analysis, invoice entity detection, categorisation of financial documents by type etc. Due to the sensitive nature of such data, privacy measures need to be taken for handling and training large models with such data. In this work, we propose a contextualized transformer (BERT and RoBERTa) based text classification model i…
We report results of a comparison of the accuracy of crowdworkers and seven Natural Language Processing (NLP) toolkits in solving two important NLP tasks, named-entity recognition (NER) and entity-level sentiment (ELS) analysis. We here focus on a challenging dataset, 1,000 political tweets that were collected during the U.S. presidential primary election in February 2016. Each tweet refers to at least one of four presidential candidates, i.e., four named entities. The groundtruth, established by experts in political communication, has entity-level sentiment information for each candidate ment…
