Techniques for automatically extracting important content elements from business documents such as contracts, statements, and filings have the potential to make business operations more efficient. This problem can be formulated as a sequence labeling task, and we demonstrate the adaption of BERT to two types of business documents: regulatory filings and property lease agreements. There are aspects of this problem that make it easier than "standard" information extraction tasks and other aspects that make it more difficult, but on balance we find that modest amounts of annotated data (less than 100 documents) are sufficient to achieve reasonable accuracy. We integrate our models into an end-to-end cloud platform that provides both an easy-to-use annotation interface as well as an inference interface that allows users to upload documents and inspect model outputs.
University of Chinese Academy of Sciences（中国科学院大学）；Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）；Amazon Alexa（亚马逊 Alexa）；Max Planck Institute for Informatics（马克斯·普朗克信息学研究所）
Query expansion aims to mitigate the mismatch between the language used in a query and in a document. However, query expansion methods can suffer from introducing non-relevant information when expanding the query. To bridge this gap, inspired by recent advances in applying contextualized models like BERT to the document retrieval task, this paper proposes a novel query expansion model that leverages the strength of the BERT model to select relevant document chunks for expansion. In evaluation on the standard TREC Robust04 and GOV2 test collections, the proposed BERT-QE model significantly outp…
David R. Cheriton School of Computer Science（戴维·R·切里顿计算机科学学院）；University of Waterloo（滑铁卢大学）
Following recent successes in applying BERT to question answering, we explore simple applications to ad hoc document retrieval. This required confronting the challenge posed by documents that are typically longer than the length of input BERT was designed to handle. We address this issue by applying inference on sentences individually, and then aggregating sentence scores to produce document scores. Experiments on TREC microblog and newswire test collections show that our approach is simple yet effective, as we report the highest average precision on these datasets by neural approaches that we…
Georgia Institute of Technology（佐治亚理工学院）；Peking University（北京大学）；Microsoft（微软）；Siemens Corporate Technology（西门子企业技术）
Recent studies on open-domain question answering have achieved prominent performance improvement using pre-trained language models such as BERT. State-of-the-art approaches typically follow the "retrieve and read" pipeline and employ BERT-based reranker to filter retrieved documents before feeding them into the reader module. The BERT retriever takes as input the concatenation of question and each retrieved document. Despite the success of these approaches in terms of QA accuracy, due to the concatenation, they can barely handle high-throughput of incoming questions each with a large collectio…
Raytheon BBN Technologies（雷神BBN技术公司）；University of Pittsburgh（匹兹堡大学）
Multiple neural language models have been developed recently, e.g., BERT and XLNet, and achieved impressive results in various NLP tasks including sentence classification, question answering and document ranking. In this paper, we explore the use of the popular bidirectional language model, BERT, to model and learn the relevance between English queries and foreign-language documents in the task of cross-lingual information retrieval. A deep relevance matching model based on BERT is introduced and trained by finetuning a pretrained multilingual BERT model with weak supervision, using home-made …
Recent progress in Natural Language Understanding (NLU) is driving fast-paced advances in Information Retrieval (IR), largely owed to fine-tuning deep language models (LMs) for document ranking. While remarkably effective, the ranking models based on these LMs increase computational cost by orders of magnitude over prior approaches, particularly as they must feed each query-document pair through a massive neural network to compute a single relevance score. To tackle this, we present ColBERT, a novel ranking model that adapts deep LMs (in particular, BERT) for efficient retrieval. ColBERT intro…
Microsoft Research Asia（微软亚洲研究院）；Peking University（北京大学）；University of Science and Technology of China（中国科学技术大学）
Recent grid-based document representations like BERTgrid allow the simultaneous encoding of the textual and layout information of a document in a 2D feature map so that state-of-the-art image segmentation and/or object detection models can be straightforwardly leveraged to extract key information from documents. However, such methods have not achieved comparable performance to state-of-the-art sequence- and graph-based methods such as LayoutLM and PICK yet. In this paper, we propose a new multi-modal backbone network by concatenating a BERTgrid to an intermediate layer of a CNN model, where th…
This paper studies the performances and behaviors of BERT in ranking tasks. We explore several different ways to leverage the pre-trained BERT and fine-tune it on two ranking tasks: MS MARCO passage reranking and TREC Web Track ad hoc document ranking. Experimental results on MS MARCO demonstrate the strong effectiveness of BERT in question-answering focused passage ranking tasks, as well as the fact that BERT is a strong interaction-based seq2seq matching model. Experimental results on TREC show the gaps between the BERT pre-trained on surrounding contexts and the needs of ad hoc document ran…
CINNAMON AI；Hung Yen University of Technology and Education（兴安技术教育大学）
This paper introduces a new information extraction model for business documents. Different from prior studies which only base on span extraction or sequence labeling, the model takes into account advantage of both span extraction and sequence labeling. The combination allows the model to deal with long documents with sparse information (the small amount of extracted information). The model is trained end-to-end to jointly optimize the two tasks in a unified manner. Experimental results on four business datasets in English and Japanese show that the model achieves promising results and is signi…
Business documents come in a variety of structures, formats and information needs which makes information extraction a challenging task. Due to these variations, having a document generic model which can work well across all types of documents and for all the use cases seems far-fetched. For document-specific models, we would need customized document-specific labels. We introduce DoSA (Document Specific Automated Annotations), which helps annotators in generating initial annotations automatically using our novel bootstrap approach by leveraging document generic datasets and models. These initi…
We present BlockBERT, a lightweight and efficient BERT model for better modeling long-distance dependencies. Our model extends BERT by introducing sparse block structures into the attention matrix to reduce both memory consumption and training/inference time, which also enables attention heads to capture either short- or long-range contextual information. We conduct experiments on language model pre-training and several benchmark question answering datasets with various paragraph lengths. BlockBERT uses 18.7-36.1% less memory and 12.0-25.1% less time to learn the model. During testing, BlockBE…
Recent work has shown the surprising ability of multi-lingual BERT to serve as a zero-shot cross-lingual transfer model for a number of language processing tasks. We combine this finding with a similarly-recently proposal on sentence-level relevance modeling for document retrieval to demonstrate the ability of multi-lingual BERT to transfer models of relevance across languages. Experiments on test collections in five different languages from diverse language families (Chinese, Arabic, French, Hindi, and Bengali) show that models trained with English data improve ranking quality, without any sp…
Many natural language processing and information retrieval problems can be formalized as the task of semantic matching. Existing work in this area has been largely focused on matching between short texts (e.g., question answering), or between a short and a long text (e.g., ad-hoc retrieval). Semantic matching between long-form documents, which has many important applications like news recommendation, related article recommendation and document clustering, is relatively less explored and needs more research effort. In recent years, self-attention based models like Transformers and BERT have ach…
University of Chinese Academy of Sciences（中国科学院大学）
With the development and business adoption of knowledge graph, there is an increasing demand for extracting entities and relations of knowledge graphs from unstructured domain documents. This makes the automatic knowledge extraction for domain text quite meaningful. This paper proposes a knowledge extraction method based on BERT, which is used to extract knowledge points from unstructured specific domain texts (such as insurance clauses in the insurance industry) automatically to save manpower of knowledge graph construction. Different from the commonly used methods which are based on rules, t…
Professionals in modern healthcare systems are increasingly burdened by documentation workloads. Documentation of the initial patient anamnesis is particularly relevant, forming the basis of successful further diagnostic measures. However, manually prepared notes are inherently unstructured and often incomplete. In this paper, we investigate the potential of modern NLP techniques to support doctors in this matter. We present a dataset of German patient monologues, and formulate a well-defined information extraction task under the constraints of real-world utility and practicality. In addition,…
Data Science and AI, Novartis（诺华数据科学与人工智能部门）；Global Drug Development, Novartis Pharma AG（诺华制药全球药物开发部）
Natural language processing (NLP) of clinical trial documents can be useful in new trial design. Here we identify entity types relevant to clinical trial design and propose a framework called CT-BERT for information extraction from clinical trial text. We trained named entity recognition (NER) models to extract eligibility criteria entities by fine-tuning a set of pre-trained BERT models. We then compared the performance of CT-BERT with recent baseline methods including attention-based BiLSTM and Criteria2Query. The results demonstrate the superiority of CT-BERT in clinical trial NLP.
Max Planck Institute for Informatics（马克斯·普朗克信息学研究所）
This paper presents a new task of predicting the coverage of a text document for relation extraction (RE): does the document contain many relational tuples for a given entity? Coverage predictions are useful in selecting the best documents for knowledge base construction with large input corpora. To study this problem, we present a dataset of 31,366 diverse documents for 520 entities. We analyze the correlation of document coverage with features like length, entity mention frequency, Alexa rank, language complexity and information retrieval scores. Each of these features has only moderate pred…
University of Trento（特伦托大学）；Amazon Alexa（亚马逊 Alexa）
An essential task of most Question Answering (QA) systems is to re-rank the set of answer candidates, i.e., Answer Sentence Selection (A2S). These candidates are typically sentences either extracted from one or more documents preserving their natural order or retrieved by a search engine. Most state-of-the-art approaches to the task use huge neural models, such as BERT, or complex attentive architectures. In this paper, we argue that by exploiting the intrinsic structure of the original rank together with an effective word-relatedness encoder, we can achieve competitive results with respect to…
Existing tools for Question Answering (QA) have challenges that limit their use in practice. They can be complex to set up or integrate with existing infrastructure, do not offer configurable interactive interfaces, and do not cover the full set of subtasks that frequently comprise the QA pipeline (query expansion, retrieval, reading, and explanation/sensemaking). To help address these issues, we introduce NeuralQA - a usable library for QA on large datasets. NeuralQA integrates well with existing infrastructure (e.g., ElasticSearch instances and reader models trained with the HuggingFace Tran…
Document AI, or Document Intelligence, is a relatively new research topic that refers to the techniques for automatically reading, understanding, and analyzing business documents. It is an important research direction for natural language processing and computer vision. In recent years, the popularity of deep learning technology has greatly advanced the development of Document AI, such as document layout analysis, visual information extraction, document visual question answering, document image classification, etc. This paper briefly reviews some of the representative models, tasks, and benchm…
Ant Financial Services Group（蚂蚁金融服务集团）；DAMO, Alibaba Group（阿里巴巴集团达摩院）
The ability of semantic reasoning over the sentence pair is essential for many natural language understanding tasks, e.g., natural language inference and machine reading comprehension. A recent significant improvement in these tasks comes from BERT. As reported, the next sentence prediction (NSP) in BERT, which learns the contextual relationship between two sentences, is of great significance for downstream problems with sentence-pair input. Despite the effectiveness of NSP, we suggest that NSP still lacks the essential signal to distinguish between entailment and shallow correlation. To remed…
Alibaba Group（阿里巴巴集团）；The University of New South Wales（新南威尔士大学）；A*STAR Centre for Frontier AI Research（新加坡科技研究局前沿人工智能研究中心）；Hong Kong University of Science and Technology (Guangzhou)（香港科技大学（广州））
Keyphrase extraction (KPE) automatically extracts phrases in a document that provide a concise summary of the core content, which benefits downstream information retrieval and NLP tasks. Previous state-of-the-art (SOTA) methods select candidate keyphrases based on the similarity between learned representations of the candidates and the document. They suffer performance degradation on long documents due to discrepancy between sequence lengths which causes mismatch between representations of keyphrase candidates and the document. In this work, we propose a novel unsupervised embedding-based KPE …
DFKI GmbH（德国人工智能研究中心）；University of Konstanz（康斯坦茨大学）
In this paper, we focus on the classification of books using short descriptive texts (cover blurbs) and additional metadata. Building upon BERT, a deep neural language model, we demonstrate how to combine text representations with metadata and knowledge graph embeddings, which encode author information. Compared to the standard BERT approach we achieve considerably better results for the classification task. For a more coarse-grained classification using eight labels we achieve an F1- score of 87.20, while a detailed classification using 343 labels yields an F1-score of 64.70. We make the sour…
Indian Institute of Technology, Kanpur（印度理工学院坎普尔分校）；School of Computing, University of Utah（犹他大学计算机学院）
Several NLP tasks need the effective representation of text documents. Arora et. al., 2017 demonstrate that simple weighted averaging of word vectors frequently outperforms neural models. SCDV (Mekala et. al., 2017) further extends this from sentences to documents by employing soft and sparse clustering over pre-computed word vectors. However, both techniques ignore the polysemy and contextual character of words. In this paper, we address this issue by proposing SCDV+BERT(ctxd), a simple and effective unsupervised representation that combines contextualized BERT (Devlin et al., 2019) based wor…
For understanding generic documents, information like font sizes, column layout, and generally the positioning of words may carry semantic information that is crucial for solving a downstream document intelligence task. Our novel BERTgrid, which is based on Chargrid by Katti et al. (2018), represents a document as a grid of contextualized word piece embedding vectors, thereby making its spatial structure and semantics accessible to the processing neural network. The contextualized embedding vectors are retrieved from a BERT language model. We use BERTgrid in combination with a fully convolutio…
David R. Cheriton School of Computer Science（大卫·R·切里顿计算机科学学院）；University of Waterloo（滑铁卢大学）
We present, to our knowledge, the first application of BERT to document classification. A few characteristics of the task might lead one to think that BERT is not the most appropriate model: syntactic structures matter less for content categories, documents can often be longer than typical BERT input, and documents often have multiple labels. Nevertheless, we show that a straightforward classification model using BERT is able to achieve the state of the art across four popular datasets. To address the computational expense associated with BERT inference, we distill knowledge from BERT-large to…
Transformer models have achieved great success across many NLP problems. However, previous studies in automated ICD coding concluded that these models fail to outperform some of the earlier solutions such as CNN-based models. In this paper we challenge this conclusion. We present a simple and scalable method to process long text with the existing transformer models such as BERT. We show that this method significantly improves the previous results reported for transformer models in ICD coding, and is able to outperform one of the prominent CNN-based methods.
University College Dublin（都柏林大学）；Teagasc Agriculture and Food Development Authority（爱尔兰农业与食品发展局）；ADAPT Research Centre（ADAPT研究中心）
Training deep learning models with limited labelled data is an attractive scenario for many NLP tasks, including document classification. While with the recent emergence of BERT, deep learning language models can achieve reasonably good performance in document classification with few labelled instances, there is a lack of evidence in the utility of applying BERT-like models on long document classification. This work introduces a long-text-specific model -- the Hierarchical BERT Model (HBM) -- that learns sentence-level features of the text and works well in scenarios with limited labelled data…
A major challenge in fine-tuning deep learning models for automatic summarization is the need for large domain specific datasets. One of the barriers to curating such data from resources like online publications is navigating the license regulations applicable to their re-use, especially for commercial purposes. As a result, despite the availability of several business journals there are no large scale datasets for summarizing business documents. In this work, we introduce Open4Business(O4B),a dataset of 17,458 open access business articles and their reference summaries. The dataset introduces…
Table answering questions from business documents has many challenges that require understanding tabular structures, cross-document referencing, and additional numeric computations beyond simple search queries. This paper introduces a novel pipeline, named TabIQA, to answer questions about business document images. TabIQA combines state-of-the-art deep learning techniques 1) to extract table content and structural information from images and 2) to answer various questions related to numerical data, text-based information, and complex queries from structured tables. The evaluation results on VQ…
University of Nottingham Malaysia（诺丁汉大学马来西亚分校）；CAD-IT Consultants (M)
Service manual documents are crucial to the engineering company as they provide guidelines and knowledge to service engineers. However, it has become inconvenient and inefficient for service engineers to retrieve specific knowledge from documents due to the complexity of resources. In this research, we propose an automated knowledge mining and document classification system with novel multi-model transfer learning approaches. Particularly, the classification performance of the system has been improved with three effective techniques: fine-tuning, pruning, and multi-model method. The fine-tunin…
Institute of Informatics & Telecommunications, NCSR “Demokritos”（德谟克利特国家科学研究中心信息与电信研究所）；Department of Informatics, Athens University of Economics and Business（雅典经济与商业大学信息学系）
Although BERT is widely used by the NLP community, little is known about its inner workings. Several attempts have been made to shed light on certain aspects of BERT, often with contradicting conclusions. A much raised concern focuses on BERT's over-parameterization and under-utilization issues. To this end, we propose o novel approach to fine-tune BERT in a structured manner. Specifically, we focus on Large Scale Multilabel Text Classification (LMTC) where documents are assigned with one or more labels from a large predefined set of hierarchically organized labels. Our approach guides specifi…
Texas A&M University（得克萨斯农工大学）；Facebook AI Research（Facebook人工智能研究院）
Existing search engines use keyword matching or tf-idf based matching to map the query to the web-documents and rank them. They also consider other factors such as page rank, hubs-and-authority scores, knowledge graphs to make the results more meaningful. However, the existing search engines fail to capture the meaning of query when it becomes large and complex. BERT, introduced by Google in 2018, provides embeddings for words as well as sentences. In this paper, I have developed a semantics-oriented search engine using neural networks and BERT embeddings that can search for query and rank the…
TU Wien（维也纳工业大学）；Microsoft（微软）；University of Massachusetts Amherst（马萨诸塞大学阿默斯特分校）
An emerging recipe for achieving state-of-the-art effectiveness in neural document re-ranking involves utilizing large pre-trained language models - e.g., BERT - to evaluate all individual passages in the document and then aggregating the outputs by pooling or additional Transformer layers. A major drawback of this approach is high query latency due to the cost of evaluating every passage in the document with BERT. To make matters worse, this high inference cost and latency varies based on the length of the document, with longer documents requiring more time and computation. To address this ch…
University of Information Technology（信息科技大学）；Vietnam National University（越南国立大学）
Recent researches have demonstrated that BERT shows potential in a wide range of natural language processing tasks. It is adopted as an encoder for many state-of-the-art automatic summarizing systems, which achieve excellent performance. However, so far, there is not much work done for Vietnamese. In this paper, we showcase how BERT can be implemented for extractive text summarization in Vietnamese on multi-document. We introduce a novel comparison between different multilingual and monolingual BERT models. The experiment results indicate that monolingual models produce promising results compa…
Pune Institute of Computer Technology（浦那计算机技术学院）；Indian Institute of Technology Madras（印度理工学院马德拉斯分校）
Text classification algorithms investigate the intricate relationships between words or phrases and attempt to deduce the document's interpretation. In the last few years, these algorithms have progressed tremendously. Transformer architecture and sentence encoders have proven to give superior results on natural language processing tasks. But a major limitation of these architectures is their applicability for text no longer than a few hundred words. In this paper, we explore hierarchical transfer learning approaches for long document classification. We employ pre-trained Universal Sentence En…
Medical document understanding has gained much attention recently. One representative task is the International Classification of Disease (ICD) diagnosis code assignment. Existing work adopts either RNN or CNN as the backbone network because the vanilla BERT cannot handle well long documents (>2000 to kens). One issue shared across all these approaches is that they are over specific to the ICD code assignment task, losing generality to give the whole document-level and sentence-level embedding. As a result, it is not straight-forward to direct them to other downstream NLU tasks. Motivated by t…
Predicting the number of citations of scholarly documents is an upcoming task in scholarly document processing. Besides the intrinsic merit of this information, it also has a wider use as an imperfect proxy for quality which has the advantage of being cheaply available for large volumes of scholarly documents. Previous work has dealt with number of citations prediction with relatively small training data sets, or larger datasets but with short, incomplete input text. In this work we leverage the open access ACL Anthology collection in combination with the Semantic Scholar bibliometric database…
University of Maryland, Baltimore County（马里兰大学巴尔的摩县分校）
Understanding large, structured documents like scholarly articles, requests for proposals or business reports is a complex and difficult task. It involves discovering a document's overall purpose and subject(s), understanding the function and meaning of its sections and subsections, and extracting low level entities and facts about them. In this research, we present a deep learning based document ontology to capture the general purpose semantic structure and domain specific semantic concepts from a large number of academic articles and business documents. The ontology is able to describe diffe…
Georgetown University（乔治城大学）；Max Planck Institute for Informatics（马克斯·普朗克信息学研究所）；Allen Institute for Artificial Intelligence（艾伦人工智能研究所）
Although considerable attention has been given to neural ranking architectures recently, far less attention has been paid to the term representations that are used as input to these models. In this work, we investigate how two pretrained contextualized language models (ELMo and BERT) can be utilized for ad-hoc document ranking. Through experiments on TREC benchmarks, we find that several existing neural ranking architectures can benefit from the additional context provided by contextualized language models. Furthermore, we propose a joint approach that incorporates BERT's classification vector…
Many business documents processed in modern NLP and IR pipelines are visually rich: in addition to text, their semantics can also be captured by visual traits such as layout, format, and fonts. We study the problem of information extraction from visually rich documents (VRDs) and present a model that combines the power of large pre-trained language models and graph neural networks to efficiently encode both textual and visual information in business documents. We further introduce new fine-tuning objectives to improve in-domain unsupervised fine-tuning to better utilize large amount of unlabel…
Contrastive learning is a promising approach to unsupervised learning, as it inherits the advantages of well-studied deep models without a dedicated and complex model design. In this paper, based on bidirectional encoder representations from transformers, we propose self-supervised contrastive learning (SCL) as well as few-shot contrastive learning (FCL) with unsupervised data augmentation (UDA) for text clustering. SCL outperforms state-of-the-art unsupervised clustering approaches for short texts and those for long texts in terms of several clustering evaluation measures. FCL achieves perfor…
KH-FUNSD: A Hierarchical and Fine-Grained Layout Analysis Dataset for Low-Resource Khmer Business Document
National Engineering Research Center of Speech and Language Information Processing (NERC-SLIP) University of Science and Technology of China（国家语信息处理语音工程研究中心（NERC-SLIP）大学科学技术大学）
School of Foreign Languages and Cultures, Xiamen University（厦门大学外文学院）；DeepAI Tech Co., Ltd（深湃信息科技（深圳）有限公司）
The automatic classification is a process of automatically assigning text documents to predefined categories. An accurate automatic patent classifier is crucial to patent inventors and patent examiners in terms of intellectual property protection, patent management, and patent information retrieval. We present BERT-CNN, a hierarchical patent classifier based on pre-trained language model by training the national patent application documents collected from the State Information Center, China. The experimental results show that BERT-CNN achieves 84.3% accuracy, which is far better than the two c…
Language use differs between domains and even within a domain, language use changes over time. For pre-trained language models like BERT, domain adaptation through continued pre-training has been shown to improve performance on in-domain downstream tasks. In this article, we investigate whether temporal adaptation can bring additional benefits. For this purpose, we introduce a corpus of social media comments sampled over three years. It contains unlabelled data for adaptation and evaluation on an upstream masked language modelling task as well as labelled data for fine-tuning and evaluation on…
Web search engines focus on serving highly relevant results within hundreds of milliseconds. Pre-trained language transformer models such as BERT are therefore hard to use in this scenario due to their high computational demands. We present our real-time approach to the document ranking problem leveraging a BERT-based siamese architecture. The model is already deployed in a commercial search engine and it improves production performance by more than 3%. For further research and evaluation, we release DaReCzech, a unique data set of 1.6 million Czech user query-document pairs with manually assi…
University of Electronics Science and Technology of China（电子科技大学）
BERT achieves remarkable results in text classification tasks, it is yet not fully exploited, since only the last layer is used as a representation output for downstream classifiers. The most recent studies on the nature of linguistic features learned by BERT, suggest that different layers focus on different kinds of linguistic features. We propose a CNN-Enhanced Transformer-Encoder model which is trained on top of fixed BERT $[CLS]$ representations from all layers, employing Convolutional Neural Networks to generate QKV feature maps inside the Transformer-Encoder, instead of linear projection…
