Aspect-based sentiment analysis (ABSA) task is a multi-grained task of natural language processing and consists of two subtasks: aspect term extraction (ATE) and aspect polarity classification (APC). Most of the existing work focuses on the subtask of aspect term polarity inferring and ignores the significance of aspect term extraction. Besides, the existing researches do not pay attention to the research of the Chinese-oriented ABSA task. Based on the local context focus (LCF) mechanism, this paper firstly proposes a multi-task learning model for Chinese-oriented aspect-based sentiment analysis, namely LCF-ATEPC. Compared with existing models, this model equips the capability of extracting aspect term and inferring aspect term polarity synchronously, moreover, this model is effective to analyze both Chinese and English comments simultaneously and the experiment on a multilingual mixed dataset proved its availability. By integrating the domain-adapted BERT model, the LCF-ATEPC model achieved the state-of-the-art performance of aspect term extraction and aspect polarity classification in four Chinese review datasets. Besides, the experimental results on the most commonly used SemEval-2014 task4 Restaurant and Laptop datasets outperform the state-of-the-art performance on the ATE and APC subtask.
Sentiment analysis on user reviews helps to keep track of user reactions towards products, and make advices to users about what to buy. State-of-the-art review-level sentiment classification techniques could give pretty good precisions of above 90%. However, current phrase-level sentiment analysis approaches might only give sentiment polarity labelling precisions of around 70%~80%, which is far from satisfaction and restricts its application in many practical tasks. In this paper, we focus on the problem of phrase-level sentiment polarity labelling and attempt to bridge the gap between phrase-…
Dependency parsing is a longstanding natural language processing task, with its outputs crucial to various downstream tasks. Recently, neural network based (NN-based) dependency parsing has achieved significant progress and obtained the state-of-the-art results. As we all know, NN-based approaches require massive amounts of labeled training data, which is very expensive because it requires human annotation by experts. Thus few industrial-oriented dependency parser tools are publicly available. In this report, we present Baidu Dependency Parser (DDParser), a new Chinese dependency parser traine…
Aspect-level sentiment classification (ALSC) and aspect oriented opinion words extraction (AOWE) are two highly relevant aspect-based sentiment analysis (ABSA) subtasks. They respectively aim to detect the sentiment polarity and extract the corresponding opinion words toward a given aspect in a sentence. Previous works separate them and focus on one of them by training neural models on small-scale labeled data, while neglecting the connections between them. In this paper, we propose a novel joint model, Opinion Transmission Network (OTN), to exploit the potential bridge between ALSC and AOWE t…
Fudan University（复旦大学）；Alibaba Group（阿里巴巴集团）；Zhejiang University（浙江大学）；Indiana University Bloomington（印第安纳大学伯明顿分校）
In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we focus on topic-oriented dialogue summarization, which generates highly abstractive summaries that preserve the main ideas from dialogues. In spoken dialogues, abundant dialogue noise and common semantics could obscure the underlying informative content, making the general topic modeling approaches difficult to apply. In addition, for customer service, role-speci…
Tsinghua University（清华大学）；Institute for Artificial Intelligence（人工智能研究院）；Beijing National Research Center for Information Science and Technology（北京信息科学与技术国家研究中心）
To advance multi-domain (cross-domain) dialogue modeling as well as alleviate the shortage of Chinese task-oriented datasets, we propose CrossWOZ, the first large-scale Chinese Cross-Domain Wizard-of-Oz task-oriented dataset. It contains 6K dialogue sessions and 102K utterances for 5 domains, including hotel, restaurant, attraction, metro, and taxi. Moreover, the corpus contains rich annotation of dialogue states and dialogue acts at both user and system sides. About 60% of the dialogues have cross-domain user goals that favor inter-domain dependency and encourage natural transition across dom…
This paper presents a large-scale corpus for non-task-oriented dialogue response selection, which contains over 27K distinct prompts more than 82K responses collected from social media. To annotate this corpus, we define a 5-grade rating scheme: bad, mediocre, acceptable, good, and excellent, according to the relevance, coherence, informativeness, interestingness, and the potential to move a conversation forward. To test the validity and usefulness of the produced corpus, we compare various unsupervised and supervised models for response selection. Experimental results confirm that the propose…
Sun Yat-sen University（中山大学）；Alibaba Group（阿里巴巴集团）
Aspect-based sentiment analysis aims to determine the sentiment polarity towards a specific aspect in online reviews. Most recent efforts adopt attention-based neural network models to implicitly connect aspects with opinion words. However, due to the complexity of language and the existence of multiple aspects in a single sentence, these models often confuse the connections. In this paper, we address this problem by means of effective encoding of syntax information. Firstly, we define a unified aspect-oriented dependency tree structure rooted at a target aspect by reshaping and pruning an ord…
Knowledge graph is a kind of valuable knowledge base which would benefit lots of AI-related applications. Up to now, lots of large-scale knowledge graphs have been built. However, most of them are non-Chinese and designed for general purpose. In this work, we introduce TechKG, a large scale Chinese knowledge graph that is technology-oriented. It is built automatically from massive technical papers that are published in Chinese academic journals of different research domains. Some carefully designed heuristic rules are used to extract high quality entities and relations. Totally, it comprises o…
Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark for multi-domain Goal-oriented Dialog evaluation. It contains 96,763 dialog sessions and 574,949 dialog turns totally, covering three datasets with different knowledge sources: 1) a slot-based dialog (SBD) dataset with table-formed knowledge, 2) a flow-based dialog (FBD) dataset with tree-formed knowledge, and a retrieval-based dialog (RBD) dataset with candid…
Shanghai Jiao Tong University（上海交通大学）；Shanghai Mental Health Center（上海市精神卫生中心）；Shanghai Jiao Tong University School of Medicine（上海交通大学医学院）
In a depression-diagnosis-directed clinical session, doctors initiate a conversation with ample emotional support that guides the patients to expose their symptoms based on clinical diagnosis criteria. Such a dialogue system is distinguished from existing single-purpose human-machine dialog systems, as it combines task-oriented and chit-chats with uniqueness in dialogue topics and procedures. However, due to the social stigma associated with mental illness, the dialogue data related to depression consultation and diagnosis are rarely disclosed. Based on clinical depression diagnostic criteria …
Beijing Jiaotong University（北京交通大学）；Pattern Recognition Center, WeChat AI, Tencent Inc（腾讯公司微信人工智能模式识别中心）
Aspect based sentiment analysis (ABSA) aims to identify the sentiment polarity towards the given aspect in a sentence, while previous models typically exploit an aspect-independent (weakly associative) encoder for sentence representation generation. In this paper, we propose a novel Aspect-Guided Deep Transition model, named AGDT, which utilizes the given aspect to guide the sentence encoding from scratch with the specially-designed deep transition architecture. Furthermore, an aspect-oriented objective is designed to enforce AGDT to reconstruct the given aspect with the generated sentence rep…
How Much Do LLMs Know About Chinese Zero Pronouns?
Hubei Provincial Key Laboratory of Artificial Intelligence and Smart Learning（湖北省人工智能与智能学习重点实验室）；National Language Resources Monitoring and Research Center for Network Media（网络媒体语言资源监测与研究中心）；School of Computer Science, Central China Normal University（中央财经大学计算机学院）
ToxiTrace: Gradient-Aligned Training for Explainable Chinese Toxicity Detection
School of Data Science and Engineering, East China Normal University（数据科学与工程学院，东华大学）；School of International Chinese Studies, East China Normal University（国际中文学院，东华大学）
C-Eval: A Multi-Level Multi-Discipline Chinese Evaluation Suite for Foundation Models
Shanghai Jiao Tong University（上海交通大学）；Tsinghua University（清华大学）；University of Edinburgh（爱丁堡大学）；The Hong Kong University of Science and Technology（香港科技大学）
Most of the current task-oriented dialogue systems (ToD), despite having interesting results, are designed for a handful of languages like Chinese and English. Therefore, their performance in low-resource languages is still a significant problem due to the absence of a standard dataset and evaluation policy. To address this problem, we proposed ViWOZ, a fully-annotated Vietnamese task-oriented dialogue dataset. ViWOZ is the first multi-turn, multi-domain tasked oriented dataset in Vietnamese, a low-resource language. The dataset consists of a total of 5,000 dialogues, including 60,946 fully an…
Nanjing University（南京大学）；Nanjing University of Science and Technology（南京理工大学）
Aspect-oriented Fine-grained Opinion Extraction (AFOE) aims at extracting aspect terms and opinion terms from review in the form of opinion pairs or additionally extracting sentiment polarity of aspect term to form opinion triplet. Because of containing several opinion factors, the complete AFOE task is usually divided into multiple subtasks and achieved in the pipeline. However, pipeline approaches easily suffer from error propagation and inconvenience in real-world scenarios. To this end, we propose a novel tagging scheme, Grid Tagging Scheme (GTS), to address the AFOE task in an end-to-end …
FoodSky: A Food-oriented Large Language Model that Passes the Chef and Dietetic Examination
Institute of Computing Technology, Chinese Academy of Sciences（中国科学院计算技术研究所）；University of Chinese Academy of Sciences（中国科学院大学）；Institute of Intelligent Computing Technology, Chinese Academy of Sciences（中国科学院智能计算技术研究所）；Zhongke Shenjian (Suzhou) Technology Co., Ltd（中科神箭（苏州）科技有限公司）
Product summarization aims to automatically generate product descriptions, which is of great commercial potential. Considering the customer preferences on different product aspects, it would benefit from generating aspect-oriented customized summaries. However, conventional systems typically focus on providing general product summaries, which may miss the opportunity to match products with customer interests. To address the problem, we propose CUSTOM, aspect-oriented product summarization for e-commerce, which generates diverse and controllable summaries towards different product aspects. To s…
Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context…
Jingfang: An LLM-Based Multi-Agent System for Precise Medical Consultation and Syndrome Differentiation in Traditional Chinese Medicine
Beijing University of Posts and Telecommunications（北京邮电大学）；Southeast University（东南大学）；University of Chinese Academy of Sciences（中国科学院大学）；University of Science and Technology of China（中国科学技术大学）
In order to alleviate the shortage of multi-domain data and to capture discourse phenomena for task-oriented dialogue modeling, we propose RiSAWOZ, a large-scale multi-domain Chinese Wizard-of-Oz dataset with Rich Semantic Annotations. RiSAWOZ contains 11.2K human-to-human (H2H) multi-turn semantically annotated dialogues, with more than 150K utterances spanning over 12 domains, which is larger than all previous annotated H2H conversational datasets. Both single- and multi-domain dialogues are constructed, accounting for 65% and 35%, respectively. Each dialogue is labeled with comprehensive di…
Target-oriented Multimodal Sentiment Classification with Counterfactual-enhanced Debiasing
School of Computer, Electronics and Information（计算机、电子与信息学院）；Guangxi University（广西大学）；Guangxi Key Laboratory of Multimedia Communications（广西多媒体通信与网络技术重点实验室）；School of Sociology and Anthropology（社会学与人类学学院）；Sun Yat-sen University（中山大学）
Microsoft Research Asia（微软亚洲研究院）；Westlake University（西湖大学）；Zhejiang University（浙江大学）
Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and fluent response, but sometimes make logical mistakes because of weak reasoning capabilities. To facilitate the conversation reasoning research, we introduce MuTual, a novel dataset for Multi-Turn dialogue Reasoning, consisting of 8,860 manually annotated dialogues based on Chinese student English listening comprehension exams. Compared to previous benchmarks f…
