合同声明聊天机器人知识服务
Contract Statements Knowledge Service for Chatbots
摘要：
对于能够处理更复杂的合同条件问题的会话代理，以机器可读的方式形式化合同声明至关重要。然而，构建一个正式的模型，捕捉合同的全部范围证明是困难的，由于其规则集所代表的整体复杂性。相反，本文提出了一个自上而下的方法来解决这个问题。在识别出最相关的合同声明后，我们用一种新的知识工程方法对其基本规则进行建模。我们为此开发了一个用户友好的工具，可以轻松地大规模地做到这一点。然后，我们将语句作为服务公开，以便它们可以顺利集成到任何聊天机器人框架中。
英文摘要：
Towards conversational agents that are capable of handling more complex questions on contractual conditions, formalizing contract statements in a machine readable way is crucial. However, constructing a formal model which captures the full scope of a contract proves difficult due to the overall complexity its set of rules represent. Instead, this paper presents a top-down approach to the problem. After identifying the most relevant contract statements, we model their underlying rules in a novel knowledge engineering method. A user-friendly tool we developed for this purpose allows to do so easily and at scale. Then, we expose the statements as service so they can get smoothly integrated in any chatbot framework.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
