With the development of mobile social networks, more and more crowdsourced data are generated on the Web or collected from real-world sensing. The fragment, heterogeneous, and noisy nature of online/offline crowdsourced data, however, makes it difficult to be understood. Traditional content-based analyzing methods suffer from potential issues such as computational intensiveness and poor performance. To address them, this paper presents CrowdMining. In particular, we observe that the knowledge hidden in the process of data generation, regarding individual/crowd behavior patterns (e.g., mobility patterns, community contexts such as social ties and structure) and crowd-object interaction patterns (flickering or tweeting patterns) are neglected in crowdsourced data mining. Therefore, a novel approach that leverages implicit human intelligence (implicit HI) for crowdsourced data mining and understanding is proposed. Two studies titled CrowdEvent and CrowdRoute are presented to showcase its usage, where implicit HIs are extracted either from online or offline crowdsourced data. A generic model for CrowdMining is further proposed based on a set of existing studies. Experiments based on real-world datasets demonstrate the effectiveness of CrowdMining.
Crowdsourcing is the primary means to generate training data at scale, and when combined with sophisticated machine learning algorithms, crowdsourcing is an enabler for a variety of emergent automated applications impacting all spheres of our lives. This paper surveys the emerging field of formally reasoning about and optimizing open-ended crowdsourcing, a popular and crucially important, but severely understudied class of crowdsourcing---the next frontier in crowdsourced data management. The underlying challenges include distilling the right answer when none of the workers agree with each oth…
We investigated the feasibility of crowdsourcing full-fledged tutorial videos from ordinary people on the Web on how to solve math problems related to logarithms. This kind of approach (a form of learnersourcing) to efficiently collecting tutorial videos and other learning resources could be useful for realizing personalized learning-at-scale, whereby students receive specific learning resources -- drawn from a large and diverse set -- that are tailored to their individual and time-varying needs. Results of our study, in which we collected 399 videos from 66 unique "teachers" on Mechanical Tur…
"Does placing workers together based on their personality give better performance results in cooperative crowdsourcing settings, compared to non-personality based crowd team formation?" In this work we examine the impact of personality compatibility on the effectiveness of crowdsourced team work. Using a personality-based group dynamics approach, we examine two main types of personality combinations (matching and crashing) on two main types of tasks (collaborative and competitive). Our experimental results show that personality compatibility significantly affects the quality of the team's fina…
Crowdsourcing has revolutionized the process of knowledge building on the web. Wikipedia and StackOverflow are witness to this uprising development. However, the dynamics behind the process of crowdsourcing in the domain of knowledge building is an area relatively unexplored. It has been observed that an ecosystem exists in the collaborative knowledge building environments (KBE), which puts users of a KBE into various categories based on their expertise. Classical cognitive theories indicate triggering among the knowledge units to be one of the most important reasons behind accelerated knowled…
Center for Digital Technology and Management（数字技术与管理中心）；Technical University of Munich（慕尼黑工业大学）；Ludwig Maximilian University（路德维希-马克西米利安大学）；Bundeswehr University Munich（慕尼黑联邦国防军大学）
The growing use of supervised machine learning in research and industry has increased the need for labeled datasets. Crowdsourcing has emerged as a popular method to create data labels. However, working on large batches of tasks leads to worker fatigue, negatively impacting labeling quality. To address this, we present TruEyes, a collaborative crowdsourcing system, enabling the distribution of micro-tasks to mobile app users. TruEyes allows machine learning practitioners to publish labeling tasks, mobile app developers to integrate task ads for monetization, and users to label data instead of …
While usability evaluation is critical to designing usable websites, traditional usability testing can be both expensive and time consuming. The advent of crowdsourcing platforms such as Amazon Mechanical Turk and CrowdFlower offer an intriguing new avenue for performing remote usability testing with potentially many users, quick turn-around, and significant cost savings. To investigate the potential of such crowdsourced usability testing, we conducted two similar (though not completely parallel) usability studies which evaluated a graduate school's website: one via a traditional usability lab…
Crowdsourcing has been widely used to efficiently obtain labeled datasets for supervised learning from large numbers of human resources at low cost. However, one of the technical challenges in obtaining high-quality results from crowdsourcing is dealing with the variability and bias caused by the fact that it is humans execute the work, and various studies have addressed this issue to improve the quality by integrating redundantly collected responses. In this study, we focus on the observation bias in crowdsourcing. Variations in the frequency of worker responses and the complexity of tasks oc…
Crowdsourcing is regarded as one prospective solution for effective supervised learning, aiming to build large-scale annotated training data by crowd workers. Previous studies focus on reducing the influences from the noises of the crowdsourced annotations for supervised models. We take a different point in this work, regarding all crowdsourced annotations as gold-standard with respect to the individual annotators. In this way, we find that crowdsourcing could be highly similar to domain adaptation, and then the recent advances of cross-domain methods can be almost directly applied to crowdsou…
Learning From Crowdsourced Noisy Labels: A Signal Processing Perspective
Department of Electrical and Computer Engineering, University of Central Florida（中央佛罗里达大学电气与计算机工程系）；School of Electrical Engineering and Computer Science, Oregon State University（俄勒冈州立大学电气工程与计算机科学学院）；Department of Electrical and Computer Engineering, University of Minnesota（明尼苏达大学电气与计算机工程系）
Hefei University of Technology（合肥工业大学）；University of Tasmania（塔斯马尼亚大学）；Data61, CSIRO（联邦科学与工业研究组织Data61）；Auckland University of Technology（奥克兰理工大学）
Due to the noises in crowdsourced labels, label aggregation (LA) has emerged as a standard procedure to post-process crowdsourced labels. LA methods estimate true labels from crowdsourced labels by modeling worker qualities. Most existing LA methods are iterative in nature. They need to traverse all the crowdsourced labels multiple times in order to jointly and iteratively update true labels and worker qualities until convergence. Consequently, these methods have high space and time complexities. In this paper, we treat LA as a dynamic system and model it as a Dynamic Bayesian network. From th…
Domain-specific data is the crux of the successful transfer of machine learning systems from benchmarks to real life. In simple problems such as image classification, crowdsourcing has become one of the standard tools for cheap and time-efficient data collection: thanks in large part to advances in research on aggregation methods. However, the applicability of crowdsourcing to more complex tasks (e.g., speech recognition) remains limited due to the lack of principled aggregation methods for these modalities. The main obstacle towards designing aggregation methods for more advanced applications…
A typical crowdsourcing software development(CSD) marketplace consists of a list of software tasks as service demands and a pool of freelancer developers as service suppliers. Highly dynamic and competitive CSD market places may result in task failure due to unforeseen risks, such as increased competition over shared worker supply, or uncertainty associated with workers' experience and skills, and so on. To improve CSD effectiveness, it is essential to better understand and plan with respect to dynamic worker characteristics and risks associated with CSD processes. In this paper, we present a …
This paper explores and offers guidance on a specific and relevant problem in task design for crowdsourcing: how to formulate a complex question used to classify a set of items. In micro-task markets, classification is still among the most popular tasks. We situate our work in the context of information retrieval and multi-predicate classification, i.e., classifying a set of items based on a set of conditions. Our experiments cover a wide range of tasks and domains, and also consider crowd workers alone and in tandem with machine learning classifiers. We provide empirical evidence into how the…
We proposed a probabilistic approach to joint modeling of participants' reliability and humans' regularity in crowdsourced affective studies. Reliability measures how likely a subject will respond to a question seriously; and regularity measures how often a human will agree with other seriously-entered responses coming from a targeted population. Crowdsourcing-based studies or experiments, which rely on human self-reported affect, pose additional challenges as compared with typical crowdsourcing studies that attempt to acquire concrete non-affective labels of objects. The reliability of partic…
Linguistically diverse datasets are critical for training and evaluating robust machine learning systems, but data collection is a costly process that often requires experts. Crowdsourcing the process of paraphrase generation is an effective means of expanding natural language datasets, but there has been limited analysis of the trade-offs that arise when designing tasks. In this paper, we present the first systematic study of the key factors in crowdsourcing paraphrase collection. We consider variations in instructions, incentives, data domains, and workflows. We manually analyzed paraphrases…
Kyoto University（京都大学）；University of Yamanashi（山梨大学）
Crowdsourcing has been used to collect data at scale in numerous fields. Triplet similarity comparison is a type of crowdsourcing task, in which crowd workers are asked the question ``among three given objects, which two are more similar?'', which is relatively easy for humans to answer. However, the comparison can be sometimes based on multiple views, i.e., different independent attributes such as color and shape. Each view may lead to different results for the same three objects. Although an algorithm was proposed in prior work to produce multiview embeddings, it involves at least two proble…
University of Southern California, Information Sciences Institute（南加州大学信息科学研究所）；University of Southern California, Department of Computer Science（南加州大学计算机科学系）；University of Southern California, Department of Communication（南加州大学传播系）
Crowdwork often entails tackling cognitively-demanding and time-consuming tasks. Crowdsourcing can be used for complex annotation tasks, from medical imaging to geospatial data, and such data powers sensitive applications, such as health diagnostics or autonomous driving. However, the existence and prevalence of underperforming crowdworkers is well-recognized, and can pose a threat to the validity of crowdsourcing. In this study, we propose the use of a computational framework to identify clusters of underperforming workers using clickstream trajectories. We focus on crowdsourced geopolitical …
Today, comprehensive evaluation of large-scale machine learning models is possible thanks to the open datasets produced using crowdsourcing, such as SQuAD, MS COCO, ImageNet, SuperGLUE, etc. These datasets capture objective responses, assuming the single correct answer, which does not allow to capture the subjective human perception. In turn, pairwise comparison tasks, in which one has to choose between only two options, allow taking peoples' preferences into account for very challenging artificial intelligence tasks, such as information retrieval and recommender system evaluation. Unfortunate…
This volume contains the position papers presented at CSCW 2021 Workshop - Investigating and Mitigating Biases in Crowdsourced Data, held online on 23rd October 2021, at the 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2021). The workshop explored how specific crowdsourcing workflows, worker attributes, and work practices contribute to biases in data. The workshop also included discussions on research directions to mitigate labelling biases, particularly in a crowdsourced context, and the implications of such methods for the workers.
Despite its successes in various machine learning and data science tasks, crowdsourcing can be susceptible to attacks from dedicated adversaries. This work investigates the effects of adversaries on crowdsourced classification, under the popular Dawid and Skene model. The adversaries are allowed to deviate arbitrarily from the considered crowdsourcing model, and may potentially cooperate. To address this scenario, we develop an approach that leverages the structure of second-order moments of annotator responses, to identify large numbers of adversaries, and mitigate their impact on the crowdso…
Mobile crowdsourcing has become easier thanks to the widespread of smartphones capable of seamlessly collecting and pushing the desired data to cloud services. However, the success of mobile crowdsourcing relies on balancing the supply and demand by first accurately forecasting spatially and temporally the supply-demand gap, and then providing efficient incentives to encourage participant movements to maintain the desired balance. In this paper, we propose Deep-Gap, a deep learning approach based on residual learning to predict the gap between mobile crowdsourced service supply and demand at a…
Crowdsourcing systems aggregate decisions of many people to help users quickly identify high-quality options, such as the best answers to questions or interesting news stories. A long-standing issue in crowdsourcing is how option quality and human judgement heuristics interact to affect collective outcomes, such as the perceived popularity of options. We address this limitation by conducting a controlled experiment where subjects choose between two ranked options whose quality can be independently varied. We use this data to construct a model that quantifies how judgement heuristics and option…
As the use of crowdsourcing increases, it is important to think about performance optimization. For this purpose, it is possible to think about each worker as a HPU(Human Processing Unit), and to draw inspiration from performance optimization on traditional computers or cloud nodes with CPUs. However, as we characterize HPUs in detail for this purpose, we find that there are important differences between CPUs and HPUs, leading to the need for completely new optimization algorithms. In this paper, we study the specific optimization problem of obtaining results fastest for a crowd sourced job wi…
Crowdsourcing is becoming an accepted method of software development for different phases in the production lifecycle. Ideally, mass parallel production through Crowdsourcing could be an option for rapid acquisition in software engineering by leveraging infinite worker resource on the internet. It is important to understand the patterns and strategies of decomposing and uploading parallel tasks to maintain a stable worker supply as well as a satisfactory task completion rate. This research report is an empirical analysis of the available tasks' lifecycle patterns in crowdsourcing. Following th…
We build on the increasing availability of Virtual Reality (VR) devices and Web technologies to conduct behavioral experiments in VR using crowdsourcing techniques. A new recruiting and validation method allows us to create a panel of eligible experiment participants recruited from Amazon Mechanical Turk. Using this panel, we ran three different crowdsourced VR experiments, each reproducing one of three VR illusions: place illusion, embodiment illusion, and plausibility illusion. Our experience and worker feedback on these experiments show that conducting Web-based VR experiments using crowdso…
Quality control in crowdsourcing systems is crucial. It is typically done after data collection, often using additional crowdsourced tasks to assess and improve the quality. These post-hoc methods can easily add cost and latency to the acquisition process--particularly if collecting high-quality data is important. In this paper, we argue for pre-hoc interface optimizations based on feedback that helps workers improve data quality before it is submitted and is well suited to complement post-hoc techniques. We propose the Precog system that explicitly supports such interface optimizations for co…
There has been significant interest in crowdsourcing and human computation. One subclass of human computation applications are those directed at tasks that involve planning (e.g. travel planning) and scheduling (e.g. conference scheduling). Much of this work appears outside the traditional automated planning forums, and at the outset it is not clear whether automated planning has much of a role to play in these human computation systems. Interestingly however, work on these systems shows that even primitive forms of automated oversight of the human planner does help in significantly improving …
Do men and women perceive emotions differently? Popular convictions place women as more emotionally perceptive than men. Empirical findings, however, remain inconclusive. Most prior studies focus on visual modalities. In addition, almost all of the studies are limited to experiments within controlled environments. Generalizability and scalability of these studies has not been sufficiently established. In this paper, we study the differences in perception of emotion between genders from speech data in the wild, annotated through crowdsourcing. While we limit ourselves to a single modality (i.e.…
Knowing where people look is a useful tool in many various image and video applications. However, traditional gaze tracking hardware is expensive and requires local study participants, so acquiring gaze location data from a large number of participants is very problematic. In this work we propose a crowdsourced method for acquisition of gaze direction data from a virtually unlimited number of participants, using a robust self-reporting mechanism (see Figure 1). Our system collects temporally sparse but spatially dense points-of-attention in any visual information. We apply our approach to an e…
University of Southampton（南安普顿大学）；Imperial College, London（伦敦帝国理工学院）
Crowdsourcing has been successfully employed in the past as an effective and cheap way to execute classification tasks and has therefore attracted the attention of the research community. However, we still lack a theoretical understanding of how to collect the labels from the crowd in an optimal way. In this paper we focus on the problem of worker allocation and compare two active learning policies proposed in the empirical literature with a uniform allocation of the available budget. To this end we make a thorough mathematical analysis of the problem and derive a new bound on the performance …
University of Central Florida（中佛罗里达大学）；Iowa State University（爱荷华州立大学）
Crowdsourcing platforms offer a practical solution to the problem of affordably annotating large datasets for training supervised classifiers. Unfortunately, poor worker performance frequently threatens to compromise annotation reliability, and requesting multiple labels for every instance can lead to large cost increases without guaranteeing good results. Minimizing the required training samples using an active learning selection procedure reduces the labeling requirement but can jeopardize classifier training by focusing on erroneous annotations. This paper presents an active learning approa…
Social media is often viewed as a sensor into various societal events such as disease outbreaks, protests, and elections. We describe the use of social media as a crowdsourced sensor to gain insight into ongoing cyber-attacks. Our approach detects a broad range of cyber-attacks (e.g., distributed denial of service (DDOS) attacks, data breaches, and account hijacking) in an unsupervised manner using just a limited fixed set of seed event triggers. A new query expansion strategy based on convolutional kernels and dependency parses helps model reporting structure and aids in identifying key event…
New York University（纽约大学）；National Institute of Informatics（国立情报学研究所）；Stony Brook University（石溪大学）；Amazon（亚马逊）
Crowdsourcing is widely used to create data for common natural language understanding tasks. Despite the importance of these datasets for measuring and refining model understanding of language, there has been little focus on the crowdsourcing methods used for collecting the datasets. In this paper, we compare the efficacy of interventions that have been proposed in prior work as ways of improving data quality. We use multiple-choice question answering as a testbed and run a randomized trial by assigning crowdworkers to write questions under one of four different data collection protocols. We f…
Crowdsourcing provides an efficient label collection schema for supervised machine learning. However, to control annotation cost, each instance in the crowdsourced data is typically annotated by a small number of annotators. This creates a sparsity issue and limits the quality of machine learning models trained on such data. In this paper, we study how to handle sparsity in crowdsourced data using data augmentation. Specifically, we propose to directly learn a classifier by augmenting the raw sparse annotations. We implement two principles of high-quality augmentation using Generative Adversar…
Google Research（谷歌研究院）；Jigsaw, Google（谷歌Jigsaw部门）；Distributed AI Research Institute（分布式人工智能研究院）
Human annotated data plays a crucial role in machine learning (ML) research and development. However, the ethical considerations around the processes and decisions that go into dataset annotation have not received nearly enough attention. In this paper, we survey an array of literature that provides insights into ethical considerations around crowdsourced dataset annotation. We synthesize these insights, and lay out the challenges in this space along two layers: (1) who the annotator is, and how the annotators' lived experiences can impact their annotations, and (2) the relationship between th…
We contribute a method to automate parameter configurations for chart layouts by learning from human preferences. Existing charting tools usually determine the layout parameters using predefined heuristics, producing sub-optimal layouts. People can repeatedly adjust multiple parameters (e.g., chart size, gap) to achieve visually appealing layouts. However, this trial-and-error process is unsystematic and time-consuming, without a guarantee of improvement. To address this issue, we develop Layout Quality Quantifier (LQ2), a machine learning model that learns to score chart layouts from pairwise…
Crowdsourcing information constitutes an important aspect of human-in-the-loop learning for researchers across multiple disciplines such as AI, HCI, and social science. While using crowdsourced data for subjective tasks is not new, eliciting useful insights from such data remains challenging due to a variety of factors such as difficulty of the task, personal prejudices of the human evaluators, lack of question clarity, etc. In this paper, we consider one such subjective evaluation task, namely that of estimating experienced emotions of distressed individuals who are conversing with a human li…
The task of developing a machine learning (ML) model for a particular problem is inherently open-ended, and there is an unbounded set of possible solutions. Steps of the ML development pipeline, such as feature engineering, loss function specification, data imputation, and dimensionality reduction, require the engineer to consider an extensive and often infinite array of possibilities. Successfully identifying high-performing solutions for an unfamiliar dataset or problem requires a mix of mathematical prowess and creativity applied towards inventing and repurposing novel ML methods. Here, we …
