arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 1904.03495cs.HC
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更大现实中的可用性:社会和政治考虑重要性的一种哲学论证

Usability in the Larger Reality: A Contrarian Argument for the Importance of Social and Political Considerations

Asad Sayeed

摘要:

可用性工程所处的社会和制度环境比可用性专业人员定义其领域的方式通常所承认的要大得多。用于改进用户界面的定义和过程从属于通常具有狭窄目标的利益,对用户意识和自主性具有不利影响,从而对整个社会产生进一步的不利影响。这些影响是由系统的知识受到界面设计的限制所带来的,界面设计将用户限制在组织(通常是商业组织)定义的任务和目标上。可用性专业人员定义用户界面的结构时,可以识别知识限制的来源。这些来源的定义是依赖于用户的需求和需要的结构,通过实际使用界面,用户自己的需求和需要的结构周期性地加强。为了缓解这一点,有必要提出新的用户界面设计过程,这些过程不对用户做出倾向于从属于用户的假设,并且还需要将用户重建为界面的参与者。注:本文是2003年渥太华大学人机交互硕士课程的期末课题。作者当时试图发表它,但并不真正了解这个过程。然而,这些想法站得住脚,他想把它作为对当前事态的评论。它只是稍微编辑了格式。

英文摘要:

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of user interfaces are subordinate to interests that often have narrow goals, having adverse effects on user awareness and autonomy that have further adverse effects on society as a whole. These effects are brought about by the way that knowledge about systems is limited by the design of the interface that limits the user to tasks and goals defined by organizations, often commercial ones. It is the point at which the structures of the user interface are defined by usability professionals that sources of the limitation of knowledge can be identified. These sources are defined by their reliance on a construction of the user's wants and needs that cyclically reinforce, through the actual use of the interface, the user's own construction of her wants and needs. To alleviate this, it is necessary to come up with new processes of user interface design that do not make assumptions about the user that tend to subordinate the user, and it is also necessary to reconstruct the user as a participant in the interface. NOTE: This article was written in 2003 as a final project for a Master's course in human-computer interaction at the University of Ottawa. The author attempted to publish it at the time, but did not really understand the process. The ideas stand up fairly well, however, and he would like to contribute it as a comment on the current state of affairs. It is only lightly edited for format.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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