过程模型质量文献综述-综合过程模型质量框架
An overview of process model quality literature - The Comprehensive Process Model Quality Framework
摘要：
随着人们对过程模型的构建和质量的关注不断增加，有关过程模型质量的研究和发现层出不穷。缺乏综述和缺乏共识阻碍了研究领域的发展。研究目标是收集，分析，结构，并在一个全面的框架，努力找到完整性和相关性之间的平衡，而不妨碍概述现有的知识。采用系统文献综述方法收集相关研究。由于存在几项研究，每项研究都部分解决了这一研究目标，因此在第三级进行了审查。基于对所收集的论文的批判性分析，对该领域的最新技术进行了全面但结构化的概述。将现有的关于过程模型质量的学术知识进行了仔细的整合和结构化，形成了综合过程模型质量框架（CPMQF）。该框架总结了与4类组织效益相关的39个质量维度、21个质量度量、28个质量（子）驱动因素、44个（子）驱动因素度量、64个实现倡议和15个具体过程模型目的，以及它们之间的关系。因此，这一概述被认为是一个有价值的工具，为研究人员和从业人员都关心的过程模型的质量。该框架是第一个以如此全面的方式解决过程模型质量概念的框架。
英文摘要：
The rising interest in the construction and the quality of (business) process models resulted in an abundancy of emerged research studies and different findings about process model quality. The lack of overview and the lack of consensus hinder the development of the research field. The research objective is to collect, analyse, structure, and integrate the existing knowledge in a comprehensive framework that strives to find a balance between completeness and relevance without hindering the overview. The Systematic Literature Review methodology was applied to collect the relevant studies. Because several studies exist that each partially addresses this research objective, the review was performed at a tertiary level. Based on a critical analysis of the collected papers, a comprehensive, but structured overview of the state of the art in the field was composed. The existing academic knowledge about process model quality was carefully integrated and structured into the Comprehensive Process Model Quality Framework (CPMQF). The framework summarizes 39 quality dimensions, 21 quality metrics, 28 quality (sub)drivers, 44 (sub)driver metrics, 64 realization initiatives and 15 concrete process model purposes related to 4 types of organizational benefits, as well as the relations between all of these. This overview is thus considered to form a valuable instrument for both researchers and practitioners that are concerned about process model quality. The framework is the first to address the concept of process model quality in such a comprehensive way.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
