Learning Heterogeneous Knowledge Base Embeddings for Explainable Recommendation
Qingyao Ai, Vahid Azizi, Xu Chen, Yongfeng Zhang
备注：
Accepted in Algorithms 11(9):137, 2018, Special Issue on Collaborative Filtering and Recommender Systems
发表信息：
Algorithms 11(9):137, 2018, Special Issue on Collaborative Filtering and Recommender Systems (Code is available at https://github.com/evison/KBE4ExplainableRecommendation)
Providing model-generated explanations in recommender systems is important to user experience. State-of-the-art recommendation algorithms - especially collaborative filtering (CF)-based approaches with shallow or deep models - usually work with various unstructured information sources for recommendation, such as textual reviews, visual images, and various implicit or explicit feedbacks. Though structured knowledge bases were considered in content-based approaches, they have been largely ignored recently due to the research focus on CF approaches. However, structured knowledge exhibit unique advantages in personalized recommendation systems. When the explicit knowledge about users and items is considered for recommendation, the system could provide highly customized recommendations based on users' historical behaviors and the knowledge is helpful for providing informed explanations regarding the recommended items. A great challenge for using knowledge bases for recommendation is how to integrate large-scale structured data, while taking advantage of collaborative filtering for highly accurate performance. Recent achievements in knowledge-base embedding (KBE) sheds light on this problem, which makes it possible to learn user and item representations while preserving the structure of their relationship with external knowledge for explanation. In this work, we propose to explain knowledge-base embeddings for explainable recommendation. Specifically, we propose a knowledge-base representation learning framework to embed heterogeneous entities for recommendation, and based on the embedded knowledge base, a soft matching algorithm is proposed to generate personalized explanations for the recommended items. Experimental results on real-world e-commerce datasets verified the superior recommendation performance and the explainability power of our approach compared with state-of-the-art baselines.
Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of promising explainable recommender models have been proposed in the past few years, the evaluation strategies of these models suffer from several limitations. For example, the explanation ground truths are not labeled by real users, the explanations are mostly evaluated based on only one aspect and the evaluation strategies can be hard to unify. To alleviate the ab…
Knowledge graphs (KG) have become increasingly important to endow modern recommender systems with the ability to generate traceable reasoning paths to explain the recommendation process. However, prior research rarely considers the faithfulness of the derived explanations to justify the decision making process. To the best of our knowledge, this is the first work that models and evaluates faithfully explainable recommendation under the framework of KG reasoning. Specifically, we propose neural logic reasoning for explainable recommendation (LOGER) by drawing on interpretable logical rules to g…
Recently, the embedding-based recommendation models (e.g., matrix factorization and deep models) have been prevalent in both academia and industry due to their effectiveness and flexibility. However, they also have such intrinsic limitations as lacking explainability and suffering from data sparsity. In this paper, we propose an end-to-end joint learning framework to get around these limitations without introducing any extra overhead by distilling structured knowledge from a differentiable path-based recommendation model. Through extensive experiments, we show that our proposed framework can a…
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Reasoning on knowledge graph (KG) has been studied for explainable recommendation due to it's ability of providing explicit explanations. However, current KG-based explainable recommendation methods unfortunately ignore the temporal information (such as purchase time, recommend time, etc.), which may result in unsuitable explanations. In this work, we propose a novel Time-aware Path reasoning for Recommendation (TPRec for short) method, which leverages the potential of temporal information to offer better recommendation with plausible explanations. First, we present an efficient time-aware int…
Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution for explainable recommendation. Two companion learning tasks of user preference modeling for recommendation} and \textit{opinionated content modeling for explanation are integrated via a joint tensor factorization. As a result, the algorithm predicts not only a user's preference over a list of items, i.e., recommendation, but also how the user would apprecia…
Recent work on recommender systems has considered external knowledge graphs as valuable sources of information, not only to produce better recommendations but also to provide explanations of why the recommended items were chosen. Pure rule-based symbolic methods provide a transparent reasoning process over knowledge graph but lack generalization ability to unseen examples, while deep learning models enhance powerful feature representation ability but are hard to interpret. Moreover, direct reasoning over large-scale knowledge graph can be costly due to the huge search space of pathfinding. We …
Explainable recommendation is an important task. Many methods have been proposed which generate explanations from the content and reviews written for items. When review text is unavailable, generating explanations is still a hard problem. In this paper, we illustrate how explanations can be generated in such a scenario by leveraging external knowledge in the form of knowledge graphs. Our method jointly ranks items and knowledge graph entities using a Personalized PageRank procedure to produce recommendations together with their explanations.
University of Technology Sydney（悉尼科技大学）；Curtin University（科廷大学）
Counterfactual explanations interpret the recommendation mechanism via exploring how minimal alterations on items or users affect the recommendation decisions. Existing counterfactual explainable approaches face huge search space and their explanations are either action-based (e.g., user click) or aspect-based (i.e., item description). We believe item attribute-based explanations are more intuitive and persuadable for users since they explain by fine-grained item demographic features (e.g., brand). Moreover, counterfactual explanation could enhance recommendations by filtering out negative ite…
State-of-the-art recommender system (RS) mostly rely on complex deep neural network (DNN) model structure, which makes it difficult to provide explanations along with RS decisions. Previous researchers have proved that providing explanations along with recommended items can help users make informed decisions and improve their trust towards the uninterpretable blackbox system. In model-agnostic explainable recommendation, system designers deploy a separate explanation model to take as input from the decision model, and generate explanations to meet the goal of persuasiveness. In this work, we e…
Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by first building a profile of the user, either implicitly or explicitly, and then matching items with this profile to find relevant content. The more interpretable the profile and this "matching function" are, the easier it is to provide users with accurate and intuitive explanations, and also to let them interact with the system. Indeed, for a user to see what t…
Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image (e.g., hue, texture, color, etc) can be highly personalized, and this provides us with highly discriminative features to make personalized recommendations. Previous work that takes advantage of images for recommendation usually transforms the images into latent representation vectors, which are adopted by a recommendation component to assist personalized user/ite…
Rutgers University（罗格斯大学）；Renmin University of China（中国人民大学）
Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the explanations. In the past few years, various evaluation strategies have been proposed. However, they are scattered in different papers, and there lacks a systematic and detailed comparison between them. To bridge this gap, in this paper, we comprehensively review the previous work, and provide different taxonomies for them according to the evaluation perspectives an…
University of Technology Sydney（悉尼科技大学）；Tongji University（同济大学）；Wuhan University of Technology（武汉理工大学）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Recent advances in path-based explainable recommendation systems have attracted increasing attention thanks to the rich information provided by knowledge graphs. Most existing explainable recommendations only utilize static knowledge graphs and ignore the dynamic user-item evolutions, leading to less convincing and inaccurate explanations. Although there are some works that realize that modelling user's temporal sequential behaviour could boost the performance and explainability of the recommender systems, most of them either only focus on modelling user's sequential interactions within a path…
Rutgers University（罗格斯大学）；University of California, Los Angeles（加利福尼亚大学洛杉矶分校）；University of Washington（华盛顿大学）
There has been growing attention on fairness considerations recently, especially in the context of intelligent decision making systems. Explainable recommendation systems, in particular, may suffer from both explanation bias and performance disparity. In this paper, we analyze different groups of users according to their level of activity, and find that bias exists in recommendation performance between different groups. We show that inactive users may be more susceptible to receiving unsatisfactory recommendations, due to insufficient training data for the inactive users, and that their recomm…
Rutgers University（罗格斯大学）；Renmin University of China（中国人民大学）
By providing explanations for users and system designers to facilitate better understanding and decision making, explainable recommendation has been an important research problem. In this paper, we propose Counterfactual Explainable Recommendation (CountER), which takes the insights of counterfactual reasoning from causal inference for explainable recommendation. CountER is able to formulate the complexity and the strength of explanations, and it adopts a counterfactual learning framework to seek simple (low complexity) and effective (high strength) explanations for the model decision. Technic…
Fudan University（复旦大学）；Microsoft Research Asia（微软亚洲研究院）
Recent recommender systems aim to provide not only accurate recommendations but also explanations that help users understand them better. However, most existing explainable recommendations only consider the importance of content in reviews, such as words or aspects, and ignore the ordering relationship among them. This oversight neglects crucial ordering dimensions in the human decision-making process, leading to suboptimal performance. Therefore, in this paper, we propose Aspect Order Tree-based (AOTree) explainable recommendation method, inspired by the Order Effects Theory from cognitive an…
Autoencoders are a common building block of Deep Learning architectures, where they are mainly used for representation learning. They have also been successfully used in Collaborative Filtering (CF) recommender systems to predict missing ratings. Unfortunately, like all black box machine learning models, they are unable to explain their outputs. Hence, while predictions from an Autoencoder-based recommender system might be accurate, it might not be clear to the user why a recommendation was generated. In this work, we design an explainable recommendation system using an Autoencoder model whose…
Recent research explores incorporating knowledge graphs (KG) into e-commerce recommender systems, not only to achieve better recommendation performance, but more importantly to generate explanations of why particular decisions are made. This can be achieved by explicit KG reasoning, where a model starts from a user node, sequentially determines the next step, and walks towards an item node of potential interest to the user. However, this is challenging due to the huge search space, unknown destination, and sparse signals over the KG, so informative and effective guidance is needed to achieve a…
Selecting the best scientific venue (i.e., conference/journal) for the submission of a research article constitutes a multifaceted challenge. Important aspects to consider are the suitability of research topics, a venue's prestige, and the probability of acceptance. The selection problem is exacerbated through the continuous emergence of additional venues. Previously proposed approaches for supporting authors in this process rely on complex recommender systems, e.g., based on Word2Vec or TextCNN. These, however, often elude an explanation for their recommendations. In this work, we propose an …
Incorporating knowledge graph into recommender systems has attracted increasing attention in recent years. By exploring the interlinks within a knowledge graph, the connectivity between users and items can be discovered as paths, which provide rich and complementary information to user-item interactions. Such connectivity not only reveals the semantics of entities and relations, but also helps to comprehend a user's interest. However, existing efforts have not fully explored this connectivity to infer user preferences, especially in terms of modeling the sequential dependencies within and holi…
Recent advances in personalized recommendation have sparked great interest in the exploitation of rich structured information provided by knowledge graphs. Unlike most existing approaches that only focus on leveraging knowledge graphs for more accurate recommendation, we perform explicit reasoning with knowledge for decision making so that the recommendations are generated and supported by an interpretable causal inference procedure. To this end, we propose a method called Policy-Guided Path Reasoning (PGPR), which couples recommendation and interpretability by providing actual paths in a know…
Vrije Universiteit Amsterdam（阿姆斯特丹自由大学）；University of Amsterdam（阿姆斯特丹大学）
Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we present a real time category based conversational recommendation approach, which can provide concise explanations without prior user knowledge being required. We first perform an explainable user model in the form of preferences over the items' categories, and then use the category preferences to recommend items. The user model is performed by applying a BERT-bas…
University of Tennessee Health Science Center（田纳西大学健康科学中心）；Oak Ridge National Laboratory（橡树岭国家实验室）；College of Medicine（医学院）
The study of adverse childhood experiences and their consequences has emerged over the past 20 years. In this study, we aimed to leverage explainable artificial intelligence, and propose a proof-of-concept prototype for a knowledge-driven evidence-based recommendation system to improve surveillance of adverse childhood experiences. We used concepts from an ontology that we have developed to build and train a question-answering agent using the Google DialogFlow engine. In addition to the question-answering agent, the initial prototype includes knowledge graph generation and recommendation compo…
Graph Neural Networks (GNNs) have become powerful tools in modeling graph-structured data in recommender systems. However, real-life recommendation scenarios usually involve heterogeneous relationships (e.g., social-aware user influence, knowledge-aware item dependency) which contains fruitful information to enhance the user preference learning. In this paper, we study the problem of heterogeneous graph-enhanced relational learning for recommendation. Recently, contrastive self-supervised learning has become successful in recommendation. In light of this, we propose a Heterogeneous Graph Contr…
Explainable Recommendation has attracted a lot of attention due to a renewed interest in explainable artificial intelligence. In particular, post-hoc approaches have proved to be the most easily applicable ones to increasingly complex recommendation models, which are then treated as black-boxes. The most recent literature has shown that for post-hoc explanations based on local surrogate models, there are problems related to the robustness of the approach itself. This consideration becomes even more relevant in human-related tasks like recommendation. The explanation also has the arduous task o…
