Over the past few years, online bullying and aggression have become increasingly prominent, and manifested in many different forms on social media. However, there is little work analyzing the characteristics of abusive users and what distinguishes them from typical social media users. In this paper, we start addressing this gap by analyzing tweets containing a great large amount of abusiveness. We focus on a Twitter dataset revolving around the Gamergate controversy, which led to many incidents of cyberbullying and cyberaggression on various gaming and social media platforms. We study the properties of the users tweeting about Gamergate, the content they post, and the differences in their behavior compared to typical Twitter users.
We find that while their tweets are often seemingly about aggressive and hateful subjects, "Gamergaters" do not exhibit common expressions of online anger, and in fact primarily differ from typical users in that their tweets are less joyful. They are also more engaged than typical Twitter users, which is an indication as to how and why this controversy is still ongoing. Surprisingly, we find that Gamergaters are less likely to be suspended by Twitter, thus we analyze their properties to identify differences from typical users and what may have led to their suspension. We perform an unsupervised machine learning analysis to detect clusters of users who, though currently active, could be considered for suspension since they exhibit similar behaviors with suspended users. Finally, we confirm the usefulness of our analyzed features by emulating the Twitter suspension mechanism with a supervised learning method, achieving very good precision and recall.
Aristotle University of Thessaloniki（塞萨洛尼基亚里士多德大学）；Telefonica Research（西班牙电信研究院）；University College London（伦敦大学学院）
Over the past few years, online aggression and abusive behaviors have occurred in many different forms and on a variety of platforms. In extreme cases, these incidents have evolved into hate, discrimination, and bullying, and even materialized into real-world threats and attacks against individuals or groups. In this paper, we study the Gamergate controversy. Started in August 2014 in the online gaming world, it quickly spread across various social networking platforms, ultimately leading to many incidents of cyberbullying and cyberaggression. We focus on Twitter, presenting a measurement stud…
Algorithms are widely applied to detect hate speech and abusive language in social media. We investigated whether the human-annotated data used to train these algorithms are biased. We utilized a publicly available annotated Twitter dataset (Founta et al. 2018) and classified the racial, gender, and party identification dimensions of 99,996 tweets. The results showed that African American tweets were up to 3.7 times more likely to be labeled as abusive, and African American male tweets were up to 77% more likely to be labeled as hateful compared to the others. These patterns were statistically…
University of Saskatchewan（萨斯喀彻温大学）；University of Electronic Science and Technology of China（电子科技大学）；Istituto Dalle Molle di Studi sull’Intelligenza Artificiale（达莱莫勒人工智能研究所）
Online abusive behavior is an important issue that breaks the cohesiveness of online social communities and even raises public safety concerns in our societies. Motivated by this rising issue, researchers have proposed, collected, and annotated online abusive content datasets. These datasets play a critical role in facilitating the research on online hate speech and abusive behaviors. However, the annotation of such datasets is a difficult task; it is often contentious on what should be the true label of a given text as the semantic difference of the labels may be blurred (e.g., abusive and ha…
Cyberbullying and cyberaggression are increasingly worrisome phenomena affecting people across all demographics. More than half of young social media users worldwide have been exposed to such prolonged and/or coordinated digital harassment. Victims can experience a wide range of emotions, with negative consequences such as embarrassment, depression, isolation from other community members, which embed the risk to lead to even more critical consequences, such as suicide attempts. In this work, we take the first concrete steps to understand the characteristics of abusive behavior in Twitter, one …
Samovar（萨莫瓦实验室）；Telecom SudParis（南巴黎电信学院）；Institut Polytechnique de Paris（巴黎理工学院）
The rise of emergence of social media platforms has fundamentally altered how people communicate, and among the results of these developments is an increase in online use of abusive content. Therefore, automatically detecting this content is essential for banning inappropriate information, and reducing toxicity and violence on social media platforms. The existing works on hate speech and offensive language detection produce promising results based on pre-trained transformer models, however, they considered only the analysis of abusive content features generated through annotated datasets. This…
The increased use of online social networks for the dissemination of information comes with the misuse of the internet for cyberbullying, cybercrime, spam, vandalism, amongst other things. To proactively identify abuse in the networks, we propose a model to identify abusive posts by crowdsourcing. The crowdsourcing part of the detection mechanism is implemented implicitly, by simply observing the natural interaction between users encountering the messages. We explore the node-to-node spread of information on Twitter and propose a model that predicts the abuse level (abusive, hate, spam, normal…
With rising concern around abusive and hateful behavior on social media platforms, we present an ensemble learning method to identify and analyze the linguistic properties of such content. Our stacked ensemble comprises of three machine learning models that capture different aspects of language and provide diverse and coherent insights about inappropriate language. The proposed approach provides comparable results to the existing state-of-the-art on the Twitter Abusive Behavior dataset (Founta et al. 2018) without using any user or network-related information; solely relying on textual propert…
Télécom SudParis（南巴黎电信学院）；Institut Polytechnique de Paris（巴黎理工学院）
Disparate biases associated with datasets and trained classifiers in hateful and abusive content identification tasks have raised many concerns recently. Although the problem of biased datasets on abusive language detection has been addressed more frequently, biases arising from trained classifiers have not yet been a matter of concern. Here, we first introduce a transfer learning approach for hate speech detection based on an existing pre-trained language model called BERT and evaluate the proposed model on two publicly available datasets annotated for racism, sexism, hate or offensive conten…
Aristotle University of Thessaloniki（塞萨洛尼基亚里士多德大学）；Telefonica Research（西班牙电信研究院）；University of Alabama（阿拉巴马大学）
Hate speech, offensive language, sexism, racism and other types of abusive behavior have become a common phenomenon in many online social media platforms. In recent years, such diverse abusive behaviors have been manifesting with increased frequency and levels of intensity. This is due to the openness and willingness of popular media platforms, such as Twitter and Facebook, to host content of sensitive or controversial topics. However, these platforms have not adequately addressed the problem of online abusive behavior, and their responsiveness to the effective detection and blocking of such i…
In recent years, offensive, abusive and hateful language, sexism, racism and other types of aggressive and cyberbullying behavior have been manifesting with increased frequency, and in many online social media platforms. In fact, past scientific work focused on studying these forms in popular media, such as Facebook and Twitter. Building on such work, we present an 8-month study of the various forms of abusive behavior on Twitter, in a holistic fashion. Departing from past work, we examine a wide variety of labeling schemes, which cover different forms of abusive behavior, at the same time. We…
Indian Institute of Technology, Kharagpur（印度理工学院卡格普尔分校）
Reducing hateful and offensive content in online social media pose a dual problem for the moderators. On the one hand, rigid censorship on social media cannot be imposed. On the other, the free flow of such content cannot be allowed. Hence, we require efficient abusive language detection system to detect such harmful content in social media. In this paper, we present our machine learning model, HateMonitor, developed for Hate Speech and Offensive Content Identification in Indo-European Languages (HASOC), a shared task at FIRE 2019. We have used a Gradient Boosting model, along with BERT and LA…
Toxic comments are the top form of hate and harassment experienced online. While many studies have investigated the types of toxic comments posted online, the effects that such content has on people, and the impact of potential defenses, no study has captured the long-term behaviors of the accounts that post toxic comments or how toxic comments are operationalized. In this paper, we present a longitudinal measurement study of 929K accounts that post toxic comments on Reddit over an 18~month period. Combined, these accounts posted over 14 million toxic comments that encompass insults, identity …
Recent years have witnessed a swelling rise of hateful and abusive content over online social networks. While detection and moderation of hate speech have been the early go-to countermeasures, the solution requires a deeper exploration of the dynamics of hate generation and propagation. We analyze more than 32 million posts from over 6.8 million users across three popular online social networks to investigate the interrelations between hateful behavior, information dissemination, and polarised organization mediated by echo chambers. We find that hatemongers play a more crucial role in governin…
ParityYEG；University of Alberta（阿尔伯塔大学）；Dev Edmonton Society（埃德蒙顿发展协会）；University of Toronto（多伦多大学）
Including diverse voices in political decision-making strengthens our democratic institutions. Within the Canadian political system, there is gender inequality across all levels of elected government. Online abuse, such as hateful tweets, leveled at women engaged in politics contributes to this inequity, particularly tweets focusing on their gender. In this paper, we present ParityBOT: a Twitter bot which counters abusive tweets aimed at women in politics by sending supportive tweets about influential female leaders and facts about women in public life. ParityBOT is the first artificial intell…
Promoting Security and Trust on Social Networks: Explainable Cyberbullying Detection Using Large Language Models in a Stream-Based Machine Learning Framework
Information Technologies Group - atlanTTic University of Vigo（信息科技组 - atlanTTic大学维戈分校）
English offensive text detection using CNN based Bi-GRU model
Utah State University（犹他州立大学）；William & Mary（威廉玛丽学院）；Maharishi International University（玛赫西国际大学）；Brac University（BRAC大学）；Uttara University（Uttara大学）；Northern University（北方大学）
