arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 1611.08096cs.IRcs.CL
收藏

基于多实例深度学习的用户个性化满意度预测

User Personalized Satisfaction Prediction via Multiple Instance Deep Learning

Zhejiang University(浙江大学)

Zheqian Chen, Ben Gao, Huimin Zhang, Zhou Zhao, Deng Cai

摘要:

基于社区的问答服务作为一种受网民欢迎的知识共享模式而兴起。通过用户之间丰富的交互,个体能够获得满意的信息。然而,用户在几分钟内获得答案并不有效。用户必须检查一段时间的进度,直到提交满意的答案。我们解决这个问题作为一个用户个性化的满意度预测任务。现有的方法通常利用手动特征选择。这是不可取的,因为它需要仔细的设计和劳动密集型。在本文中,我们通过开发一个新的多实例深度学习框架来解决这个问题。具体来说,在我们的设置中,每个问题都遵循弱监督学习多实例学习假设,其中其获得的答案可以被视为实例集,并且我们定义了至少有一个满意答案的问题。因此,我们设计了一个有效的框架,利用多实例学习属性与深度学习建模的问题答案对。在Stack Exchange的大规模数据集上进行的大量实验证明了我们提出的框架在预测提问者个性化满意度方面的可行性。我们的框架可以扩展到许多应用,如UI满意度预测,多臂强盗问题,专家发现等。

英文摘要:

Community based question answering services have arisen as a popular knowledge sharing pattern for netizens. With abundant interactions among users, individuals are capable of obtaining satisfactory information. However, it is not effective for users to attain answers within minutes. Users have to check the progress over time until the satisfying answers submitted. We address this problem as a user personalized satisfaction prediction task. Existing methods usually exploit manual feature selection. It is not desirable as it requires careful design and is labor intensive. In this paper, we settle this issue by developing a new multiple instance deep learning framework. Specifically, in our settings, each question follows a weakly supervised learning multiple instance learning assumption, where its obtained answers can be regarded as instance sets and we define the question resolved with at least one satisfactory answer. We thus design an efficient framework exploiting multiple instance learning property with deep learning to model the question answer pairs. Extensive experiments on large scale datasets from Stack Exchange demonstrate the feasibility of our proposed framework in predicting askers personalized satisfaction. Our framework can be extended to numerous applications such as UI satisfaction Prediction, multi armed bandit problem, expert finding and so on.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑