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arXiv 1606.03546cs.CY
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SME在根据管理体系标准(MSS)进行认证时采用基于云的集成管理体系(IMS)

An SME's Adoption of a Cloud Based Integrated Management System (IMS) When Certifying Against Management System Standards (MSS)

Ming Hock Yew, Jenson Goh

摘要:

本案例研究介绍了新加坡中小型企业(SME)在实施基于云计算的集成管理系统(IMS)以满足ISO 9001,ISO 14001和OHSAS 18001认证要求时使用的四步方法。本案例研究的目标是研究:(1)中小企业在IMS集成过程中遇到的挑战,在四个集成级别的每一个(2)节俭的IT创新和技术接受模型(TAM 3)的概念适用于我们的四个步骤的方法的程度。四个步骤的方法进行了评估对框架的四个集成水平的管理系统(MS),也是两个理论(节俭IT创新和TAM 3)的适用性。通过以下方式收集数据:(1)直接观察;(2)参与者观察;(3)与参与项目的关键人员进行访谈;(4)分析与项目有关的文件。本案例研究提供了一个示范模型,使用IS理论和公共云技术来开发一个有效的IMS,其他中小企业可以借鉴。

英文摘要:

This case study introduces a four step approach used by a Singapore small and medium enterprise (SME) in implementing a cloud computing based integrated management system (IMS) to meet the ISO 9001, ISO 14001, and OHSAS 18001 certification requirements. The objectives of this case study are to study: (1) the challenges encountered by an SME during the IMS integration process at each of the four levels of integration (2) the extent which Frugal IT Innovation and Technology Acceptance Model (TAM3) concepts apply to our four step approach. The four step approach was assessed against a framework of four integration levels of the management systems (MS), and also the applicability of two IS theories (Frugal IT Innovation and TAM3). Data was collected via: (1) direct observations (2) participant observations; (3) interviews with key personnel involved in the project; and (4) analysis of documents pertaining to the project. This case study provides an exemplary model on using IS theories and public cloud technologies to develop an effective IMS that other SMEs can learn from.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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