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arXiv 1507.04004cs.SE
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案例管理:定义数据集

Case Management: a data set of definitions

Mike A. Marin, Matheus Hauder

摘要:

随着知识社会的兴起,知识密集型流程(KiPs)对组织变得越来越重要。由于其不可预测和紧急的特点,工作流管理解决方案不适合支持KiP。研究人员和从业人员已经提出了各种案例管理相关的方法来支持KiPs的特征。在本文中,我们提供了一个全面的列表中的定义可用于案例管理,例如,案例处理,自适应案例管理,动态案例管理,生产案例管理。对于每一个定义,我们提出了明确的定义,段落,更好地描述和总结的情况下管理方法,或提取序列,定义在引用的出版物中的术语。所有这些定义都与KiP的特征进行了比较,以了解该领域。

英文摘要:

Knowledge-intensive processes (KiPs) are becoming increasingly important for organizations with the rise of the knowledge society. Due to their unpredictable and emergent characteristic worklfow management solutions are not suitable to support KiPs. Various case management related approaches have been proposed by researchers and practitioners to support characteristics of KiPs. In this paper we provide a comprehensive list of definitions available on case management, e.g. case handling, adaptive case management, dynamic case management, production case management. For every definition we present the explicit definition, paragraphs that better describe and summarize the case management approach, or extracted sequences that define the term in the referenced publication. All of these definitions are compared against characteristics of KiPs in order to get about understanding of the domain.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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