在Twitter上报告、审查和回应骚扰
Reporting, Reviewing, and Responding to Harassment on Twitter
摘要：
当人们在网上遇到骚扰时，从个人威胁或谩骂到协调的骚扰活动，他们可以选择向发生骚扰的平台报告骚扰者和内容。然后，平台根据使用条款和其他政策评估骚扰报告，以决定是否删除内容或对涉嫌骚扰者采取行动。在Twitter上，骚扰账户可以被完全删除、暂停（内容不可用，等待上诉或具体更改）或发送警告。包括Twitter和YouTube在内的一些平台授予授权记者或受信任的旗手特权，以代表他人识别和报告不当内容。2014年11月，Twitter授予Women，Action，and the Media（WAM！授权记者的身份三天后，WAM！审查人员评估了811份收到的骚扰报告，并将161份报告升级到Twitter，最终看到Twitter暂停了70个帐户，18个警告和一个删除帐户。本文件介绍了这一为期三周的项目的调查结果;它借鉴了定量和定性方法。调查结果侧重于报告和接收骚扰的人，被报告的骚扰类型，Twitter对骚扰报告的回应，审查骚扰报告的过程，以及骚扰报告过程的挑战。
英文摘要：
When people experience harassment online, from individual threats or invective to coordinated campaigns of harassment, they have the option to report the harassers and content to the platform where the harassment has occurred. Platforms then evaluate harassment reports against terms of use and other policies to decide whether to remove content or take action against the alleged harasser--or not. On Twitter, harassing accounts can be deleted entirely, suspended (with content made unavailable pending appeal or specific changes), or sent a warning. Some platforms, including Twitter and YouTube, grant authorized reporters or trusted flaggers special privileges to identify and report inappropriate content on behalf of others. In November 2014, Twitter granted Women, Action, and the Media (WAM!) this authorized reporter status. In three weeks, WAM! reviewers assessed 811 incoming reports of harassment and escalated 161 reports to Twitter, ultimately seeing Twitter carry out 70 account suspensions, 18 warnings, and one deleted account. This document presents findings from this three-week project; it draws on both quantitative and qualitative methods. Findings focus on the people reporting and receiving harassment, the kinds of harassment that were reported, Twitter's response to harassment reports, the process of reviewing harassment reports, and challenges for harassment reporting processes.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
