改善发展中国家电子商业网站无障碍性的意义-旅馆网站研究
Implications for Improving Accessibility to E-Commerce Websites in Developing Countries - A Study of Hotel Websites
摘要:
这项研究通过对斯里兰卡旅馆网站的研究,探讨了发展中国家电子商业网站的无障碍问题。一个网络调查和网页内容分析的方法进行,以获取数据的网页无障碍。作为初步实验,假设了阻碍无障碍环境的因素。通过网页内容分析,其结果被用来制定具体的影响,提高网页的可访问性确定影响设计的元素。假设检验表明,可达性与地理或经济因素之间没有显着的相关性。然而,如果网页用户界面的设计没有充分考虑所有用户的需求,用户的身体缺陷会对网页的无障碍性产生相当大的影响。特别是,视力和行动不便的用户体验差的可访问性。可读性差和导航性差的页面设计是两个可观察到的问题,这对可访问性构成了威胁。缺乏对W3C可访问性指南的一致性和糟糕的设计过程是降低整体可访问性的具体缺点。这些准则旨在改善具有战略重点的网站的无障碍环境。进一步的增强建议坚持原则,以用户为中心的设计和开发可定制的门户网站兼容不同速度的连接。重新排序搜索结果被认为是使不同需求的用户可以访问网络内容的最佳步骤之一。会议强调,有必要为区分用户组开发新的设计模式,并实施网络无障碍战略,这是在发展中国家通过电子商业网站有效传播信息的重要步骤。
英文摘要:
This research explores the accessibility issues with regard to the e-commerce websites in developing countries, through a study of Sri Lankan hotel websites. A web survey and a web content analysis were conducted as the methods to elicit data on web accessibility. Factors preventing accessibility were hypothesized as an initial experiment. Affecting design elements are identified through web content analysis, the results of which are utilized to develop specific implications for improving web accessibility. The hypothesis tests show that there is no significant correlation between accessibility and geographical or economic factors. However, physical impairments of users have a considerable influence on the accessibility of web page user interface if it has been designed without full consideration of the needs of all users. Especially, visual and mobility impaired users experience poor accessibility. Poor readability and less navigable page designs are two observable issues, which pose threats to accessibility. The lack of conformance to W3C accessibility guidelines and the poor design process are the specific shortcomings which reduce the overall accessibility. Guidelines aim to improve the accessibility of sites with a strategic focus. Further enhancements are suggested with adherence to principles, user centered design and developing customizable web portals compatible for connections with differing speeds. Re-ordering search results has been suggested as one of the finest step towards making the web content accessible for users with differing needs. A need for developing new design models for differencing user groups and implementing web accessibility strategy are emphasized as vital steps towards effective information dissemination via e-commerce websites in the developing countries.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。