生态系统治理的社会技术管理模式
Sociotechnical Management Model for Governance of an Ecosystem
摘要：
这是一份关于生态系统治理模式建议的意见书。在全球化的世界中，信息系统和信息技术的重要性在竞争所提出的要求方面变得越来越重要。无论是企业的知识还是信息的快速流动，都是企业决策的根本。而IT的基本定义=硬件+软件，即，工具已被用来创建，存储和传播数据和信息在知识的创造，和IS = IT +人+程序，收集，处理和传播信息，以支持决策，协调，控制，分析和可视化的组织[01]，它使隐含的理解是必不可少的，以创造有竞争力的公司，管理全球企业，为客户提供有价值的产品和服务。在这项工作中，我们将IS与生态系统管理的治理相关联。然而，由于IT正在重新定义业务的基础，因此客户服务，运营，产品营销策略及其分销，甚至知识管理（KM）都非常依赖于IS，有时甚至完全依赖于IS。IT及其成本已成为日常业务的一部分[02]。为了满足这种复杂的业务需求，今天不可能忽视IT及其可用资源，这使得制定IS非常困难。因此，一个IS的社会技术方面的视角直接涉及到治理和关于生态系统的模型。最后，鉴于上述总结，本意见书的主要目标是提出生态系统治理的社会技术管理模式的指导方针。
英文摘要：
This is an opinion paper regarding a proposal of a model for a Ecosystemm Governance. In the globalized world the importance of Information Systems (IS) and Information Technology (IT) become increasingly relevant regarding the requirements imposed by competition. Both the knowledge of the business as the rapid flow of information are fundamental for a enterprise decision making. Whereas the basic definition of IT = hardware + software, i.e., tools that has been used to create, store and disseminate data and information in the creation of knowledge, and IS = IT + People + procedures that collect, process and disseminate the information to support decision making, coordination, control, analysis and visualization in the organization [01], it makes implicit the understanding of IS is essential to create competitive companies, to manage global corporations and provide customers with products and services of value. In this work we are correlating IS with the governance of management of an ecosystem. Yet, as IT is redefining the foundations of business, then the customer service, operations, strategies of product marketing and its distribution and even the knowledge management (KM) depends very much, or sometimes even completely, on the IS. The IT and its costs have become a part of day-to-day business [02]. In order to meet this complexity of business needs, today is not possible to disregard the IT and its available resources, which makes very dificult to draw up IS. Therefore, the perspective view of the Sociotehcnical Aspects of an IS are directly concerned with governance and the model proposed regarding an ecosystem. Finally, whereas the summary above, the main objective of this opinion paper is to propose the guidelines for a Sociotechnical Management Model of Governance for an Ecosystem.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
