通信分析建模技术
Communication Analysis modelling techniques
摘要：
本报告描述并举例说明了通信分析提出的几种建模技术，即通信事件图，消息结构和事件规范模板。沟通事件图是一种业务流程建模技术，它采用沟通的视角，在描述组织工作实践时关注沟通互动，而不是关注物理活动1;在这个抽象层次上，我们将业务活动称为沟通事件。消息结构是一种基于结构化文本的技术，允许指定与通信事件相关联的消息。事件规范模板是一种组织有关沟通事件的要求的方法。这份报告对分析师和业务流程建模者通常都很有用，因为根据我们的行业经验，可以将许多沟通分析概念，指导方针和标准应用于其他业务流程建模符号，如BPMN。此外，消息结构可以补充使用不同于通信事件图的其他符号创建的业务流程模型。
英文摘要：
This report describes and illustrates several modelling techniques proposed by Communication Analysis; namely Communicative Event Diagram, Message Structures and Event Specification Templates. The Communicative Event Diagram is a business process modelling technique that adopts a communicational perspective by focusing on communicative interactions when describing the organizational work practice, instead of focusing on physical activities1; at this abstraction level, we refer to business activities as communicative events. Message Structures is a technique based on structured text that allows specifying the messages associated to communicative events. Event Specification Templates are a means to organise the requirements concerning a communicative event. This report can be useful to analysts and business process modellers in general, since, according to our industrial experience, it is possible to apply many Communication Analysis concepts, guidelines and criteria to other business process modelling notations such as BPMN. Also, Message Structures can complement business process models created with other notations different than Communicative Event Diagram.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
