Establishing and Measuring Standard Spreadsheet Practices for End-Users

英文摘要：

This paper offers a brief review of cognitive verbs typically used in the literature to describe standard spreadsheet practices. The verbs identified are then categorised in terms of Bloom's Taxonomy of Hierarchical Levels, and then rated and arranged to distinguish some of their qualities and characteristics. Some measurement items are then evaluated to see how well computerised test question items validate or reinforce training or certification. The paper considers how establishing standard practices in spreadsheet training and certification can help reduce some of the risks associated with spreadsheets, and help promote productivity.